Hey Jamf Nation,
I'm currently trying to uninstall Cortex XDR from company devices, but I'm encountering an error that says "Uninstaller not found." The uninstaller is located in the folder '/Library/Application Support/PaloAltoNetworks/Traps/bin/'.
Do you have any recommendations or suggestions? Here is my script for the uninstallation:
#!/bin/bash
# Set your master key here
MASTER_KEY="master-key-here"
# Path to the uninstaller app
UNINSTALLER_APP="/Library/Application\ Support/PaloAltoNetworks/Traps/bin"
# Check if the uninstaller exists
if [ ! -d "$UNINSTALLER_APP" ]; then
echo "Uninstaller not found at $UNINSTALLER_APP"
exit 1
fi
# Launch the uninstaller and enter the tamper protection key
osascript <<EOF
tell application "$UNINSTALLER_APP"
activate
end tell
delay 2
tell application "System Events"
tell process "Cortex XDR Uninstaller"
repeat until exists window 1
delay 1
end repeat
set frontmost to true
# Enter the tamper protection key
set value of text field 1 of window 1 to "$MASTER_KEY"
click button "Uninstall" of window 1
end tell
end tell
EOF
Alvaro Ortiz
