Posted on 01-24-2023 09:48 AM
As a follow-up to a recent post regarding some additional IP address that have been included in the Outbound traffic from Jamf Cloud, below is a list of the Outbound IP Address that have been added. For a complete list, please see the “Permitting Inbound/Outbound Traffic with Jamf Cloud” document located here:
Permitting Inbound/Outbound Traffic with Jamf Cloud - Technical Articles | Jamf
Regions |
IP Addresses |
U.S. (All Regions) |
|
eu-central-1 |
|
eu-west-2 |
|
ap-southeast-2 |
|
ap-northeast-1 |
|
Posted on 01-27-2023 10:40 AM
Why were the specific US regions removed from https://docs.jamf.com/technical-articles/Permitting_InboundOutbound_Traffic_with_Jamf_Cloud.html? Now only U.S. (All Regions) is available. The page used to have IP's for each US region (e.g.: us-west-2).
Posted on 01-27-2023 01:00 PM
Thanks for your inquiry. The IP addresses have been consolidated in one U.S. region to ensure all our clients are covered should their instance ever get moved to another region. While this is rare, we’ve had some situations where clients have requested their instance be moved to another region but subsequently didn’t update their IP addresses which resulted in some issues. Additionally, in some rare situations we’ve had to fail over client instances to another region, again causing some IP challenges. In light of this, we have consolidated the IP addresses to U.S. (All Regions) to help mitigate some edge cases that occasionally arise.
Posted on 02-02-2023 06:29 AM
so you consolidated to a single list to accommodate a minority when the majority just need a smaller list for there instance....
Posted on 02-06-2023 11:17 AM
Would this cause issues with Jamf Cloud distribution point? All of our packages are missing as of last week. When we run a test for the Distribution Point, get an error "Error sending message: Cannot contact CCM Server"
Posted on 02-08-2023 09:23 AM
Apologies for the delay in response. This should be unrelated however can you please submit a support ticket here and a support technician should be able to help research further. Thank you
02-17-2023 03:46 AM - edited 02-19-2023 07:47 PM
I'll provide you with the general steps to update inbound/outbound traffic with Jamf Cloud:
Log in to your Jamf Cloud account
Navigate to the 'Settings' tab
Click on 'Network and Security'
Under the 'Firewall Rules' section, select 'Edit'
Add the necessary inbound/outbound rules
Save the changes
Make sure to carefully review the rules before saving to avoid any potential issues. It's also recommended to test the new rules before applying them in a production environment. HEB Partner