User-initiated enrollment on macOS Sonoma results in an error

gilevich
New Contributor

I'm trying to add a mac with macOS Sonoma via BYOD enrollment. iOS devices are set up correctly and already do work, but when I'm trying to login via Settings -> Privacy and Security -> Profiles -> Work or School account, I'm getting the following error:

Did not receive an enrolment profile from your MDM server. Contact your administrator.

1 ACCEPTED SOLUTION

Nicholaus
Contributor

Unfortunately, Account Driven User Enrollment is only available for iOS/iPadOS. You'll need to do the standard User-Initiated Enrollment on macOS.

Make sure you have "Enable user-initiated enrollment for computers" enabled under "User-initiated enrollment > macOS" in settings. Then you'll need to navigate to https://JAMF_PRO_URL.jamfcloud.com/enroll (if you're cloud hosted) or https://JAMF_PRO_URL.com:8443/enroll (if you're on prem) from the device you want to enroll (Substituting JAMF_PRO_URL with your actual Jamf Pro URL).

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Nicholaus
Contributor

Unfortunately, Account Driven User Enrollment is only available for iOS/iPadOS. You'll need to do the standard User-Initiated Enrollment on macOS.

Make sure you have "Enable user-initiated enrollment for computers" enabled under "User-initiated enrollment > macOS" in settings. Then you'll need to navigate to https://JAMF_PRO_URL.jamfcloud.com/enroll (if you're cloud hosted) or https://JAMF_PRO_URL.com:8443/enroll (if you're on prem) from the device you want to enroll (Substituting JAMF_PRO_URL with your actual Jamf Pro URL).

Just for the context: it's a new feature in macOS Sonoma: https://support.apple.com/en-us/HT213893, however, I don't know whether it's supported in Jamf Pro.

As of Jamf Pro 11.0.1 the only option is User-Initiated Enrollment. Hopefully that changes in the near future.