Viewing and removing hidden content

PRamani
New Contributor

Some of our users are reporting that they no longer have space on their iPads. When I look at the apps inventory, this does not add up to the amount of total space available on their iPad. The only thing that I can think of is that the previous administrator hid applications from user view when the iPad was converted to managed status. For example, we do not allow users to have Netflix. I suspect that it is these hidden apps along with any data that is the culprit of the additional space being consumed.

How can I view the additional apps (but hidden) on each users iPad?

How do I then go about removing those apps in order to free up space?

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