Posted on 08-05-2014 06:26 AM
We are getting ready to hand out a couple of hundred iPads via DEP. In the "General" pane of the pre-stage enrollment we select "Require Authentication" so that students and teachers use their AD credentials. This works fine and creates a user in the JSS for that individual. This all works swimmingly.
After the initial inventory a VPP invitation is displayed on the device. But when we sign in with our pre-existing AppleID we get the message: "Cannot connect to iTunes Store"
Tried setting up a specific invitation for our test user and sent it again without success. Tried it from home and got the same result so it's not a networking/firewall/port kind of thing. Signed in the user's Apple ID in the iTunes store and then tried the invitation again.
We are using "Prompt users on their computers and mobile devices." This is because we don't have our user's email's in AD so the email addresses are not in our JSS. The goal was to avoid managing email accounts there too. (Students don't have institutional accounts.)
Is anyone seeing anything like this?
Posted on 10-01-2014 09:30 AM
I just ran into this. I was able to sign into the App Store with the new Apple ID add my Title, address, phone and accept TOS and then I was able to go into Self Service and accept the VPP invite just fine.
-Brad