VPP to ASM Store Credits

trandolph
New Contributor II

We migrated 4 VPP Accounts to Apple School Manager. Each account had significant amounts of VPP credits, but now in ASM, store credits show a balance of $0.00. Is there something I'm missing? I can no longer access the accounts via the old VPP url either. Any help is appreciated.

1 REPLY 1

cdenesha
Valued Contributor III

Contact Apple that money should be there it is the same Apple ID