Web Help Desk Mobile Asset Management

ross_burdick
New Contributor II

Does anyone have this working currently on the latest versions of JAMF? We are running WHD 12.5 and JAMF 9.100.0 and I've been muddling my way, but can't seem to get it to connect. Any pointers or if anyone has done it?

1 REPLY 1

lehmanp00
Contributor III

We have it working.

We have 2 Discovery Connections. 1 for Macs and 1 for iOS because they have different DB tables. The built-in JAMF connector from WHD will work fine for your Macs. You will have to do a "Database Table or View" connection for iOS. We use the 'mobile_devices_denormalized' table. And we found that having the Serial_Number field as your Syn Column worked best.