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Question

Webhooks not working


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Has anyone else had any issues with webhooks not firing correctly? So far I've tried several and only seen one actually work. PushSent seems to work as advertised but others including ComputerInventoryComplete, ComputerCheckin and ComputerPolicyFinished don't fire. I've gone as far as running TCP dump on the JAMF Pro system to see if it's even generating the packets for the request and it's definitely not.

10 replies

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  • Honored Contributor
  • 253 replies
  • April 17, 2018

I though web hooks were deprecated.


Forum|alt.badge.img+16
  • Valued Contributor
  • 1002 replies
  • April 17, 2018

@CapU While they technically have it's my understanding that they are still present and functioning and JAMF still uses them for login policies etc... Certainly our environment still has functioning login policies etc...


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  • Author
  • Contributor
  • 29 replies
  • April 17, 2018

Still present, yes. Functioning on the other hand...


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  • Employee
  • 77 replies
  • April 17, 2018

Webhooks are still a supported feature, and should work as described here. If you're experiencing issues with webhooks, it's probably best to open a ticket with support to begin troubleshooting.


Forum|alt.badge.img+12
  • Author
  • Contributor
  • 29 replies
  • April 17, 2018

Yep, I have a case open. Just wanted to see if anyone else was seeing the same thing. I'll post here when I have a resolution. Appreciate the replies.


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  • Honored Contributor
  • 403 replies
  • April 17, 2018

@Look I think you meant LoginHooks.


Forum|alt.badge.img+16
  • Valued Contributor
  • 1002 replies
  • April 17, 2018

@chriscollins HAH! Right you are! First post of the day and only two sips into my coffee!


Forum|alt.badge.img+12
  • Author
  • Contributor
  • 29 replies
  • April 17, 2018

Updating my systems from 10.1.1 to 10.3.1 appears to have fixed at least some of the problem. The CheckIn webhook is firing now. Still no dice with the ComputerInventoryCompleted hook.


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  • Author
  • Contributor
  • 29 replies
  • April 19, 2018

Ok, I figured out what is happening. We're running a limited access server in front of our admin server. Apparently when limited access is enabled JAMF Pro is unable to send out some webhooks. As soon as I disabled limited access, all webhooks started working.


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  • Author
  • Contributor
  • 29 replies
  • April 19, 2018

Somehow they are still working now that I re-enabled the LA settings. My suspicion is that the restart of the server may have played a role in enabling/disabling the webhooks. For now they are working as intended. Will update if I learn more.


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