Xerox Printer Plugin Issue 10.12.4+

stutz
Contributor

Is anyone getting an issue with their XEROX printer plugin features (secure print, hole punching) to show up properly in Safari? It shows up properly in Safari v10.0.3 on 10.12.3 (see "XEROX Correct" screenshot). It appears to be incompatible in whatever version Safari gets installed from 10.12.4 through 10.13 Beta 4.

We installed the latest driver version Xerox package from Apple support downloads page. We tried installing the latest driver from Xerox and tried installing the Safari Technology Preview but no change. Just wanted to see if anyone else is having this issue. The Xerox Printer we are using is the WorkCentre 78553c282d9e959a42e49189cfcd576ea24a
12e104cf9499401f8ee324571909a06c

3 REPLIES 3

donmontalvo
Esteemed Contributor II

Does it have a Fiery controller?

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https://donmontalvo.com

stutz
Contributor

No Fiery controller.

kquan
Contributor

You'd probably need to update your printer drivers(if you havent already) as Xerox has a release to 3.123 which can be downloaded here : http://www.support.xerox.com/support/colorqube-8580/file-download/enus.html?operatingSystem=macosx1011&fileLanguage=en&contentId=138289&from=downloads&viewArchived=false