Location Issue Causing Problems with Sync

New Contributor

I am managing 60 iPads in a one-building school district. When I uploaded users to ASM it added a duplicate location for my school. One of them was manually created, the other is SFTP.

When I sync to Jamf, it is only syncing the accounts that were manually created on the manually created Location. I'm assuming there's probably no way to merge the two, but I'm hoping someone can help me figure out how to add the location so that I can sync users with Jamf School.


Valued Contributor II

You should probably open a ticket with Jamf if you have not already. The unique identifier for the location is not editable so I'm not sure what can be done.