Desktop Support Technician III (macOS Specialist)

jmlee
New Contributor

Hello Jamf Community from TreviPay!

We are currently seeking a technician that specializes in macOS and Jamf Pro to join our Desktop Support team. The Desktop Support Technician III provides support to our internal customers and team members. This role is responsible for end user requests, incident management and is the primary escalation point for the level I and II technicians. In this role you will work closely with the Desktop Engineers to help manage the team’s toolset, manage end points, provide information assurance, and deliver other project-based work. This team is responsible for a 24/7 multinational enterprise, as well as, a high level of responsiveness and satisfaction for the end user. The role must consistently display a high level of urgency when providing solutions or solving end user issues. Ownership, integrity and reliability are required with an organized and pro-active approach to providing support for all IT-supported technologies.

Please following this link to view the full job description and to apply if interested:

Desktop Support Technician III - (Remote Work Available) 

At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

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