Must have strong Mac, Apple & JAMF technical architecture experience, providing customer service focused macOS & JAMF solution design at least Jamf 300 certified (Jamf 100 and 200 will not be considered - do not bother sending)
The successful applicant will be a macOS & JAMF Subject Matter Expert / Architect starting from validating and/or gathering requirements (due diligence) from the business stakeholders.
- Apple Certified Support Professional (ACSP), or ACP certified or equivalent.
- Bash Scripting experience
- API integrations
Build and implementation.
- Hands-on Jamf Pro skills
- Service handover to operations team. Involve in creation of SOP and KB articles.
- Responsible to build & implement the solution within the designed architecture.
- Excellent knowledge in mobility infrastructure concepts and hands-on experience in end-to-end design and deployment of enterprise mobility management solutions (MDM, MAM, MCM, BYOD, mobile security) like Airwatch/Workspace One, Intune, JAMF Pro etc.
- Translate business requirements into architectural framework and design.
- Translate business requirements into architecture roadmap to support mobility vision for line of business.
- Capability to read and write technical documentation.
- Good interpersonal skills and customer-handling skills
Please send resumes to david.biscan@servicenow.com
