Tired of the corporate life? Come join us at Icario! We're a rapidly growing, health tech start-up motivated to get people to do things that are good for them. And you.
You'll fit in here if you:
Icario is the largest technology company focused on member engagement for healthcare’s most trusted organizations. Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it. And too often, they don’t. Healthcare can be impersonal. Confusing. All elbows. The record scratch at life’s party. We’re here to help connect healthcare with the people who need it. Which is everyone. How? By listening. Collaborating. And inspiring. We’re pioneering a better way forward. We’re making healthcare more human. We’re excited about the path ahead—are you ready to make the world a healthier place, one person at a time?
About the Role
We're looking for a passionate, top-notch Help Desk Analyst who thrives in a collaborative environment and keeps customer service a high priority. You should have experience maintaining Mac and PC hardware, software, and users. In this role, you will also support the applications that drive the capabilities of the corporate office. You are willing to leave your ego at the door and are open to learning from those around you, but you are also comfortable advocating for the right approach to solving problems. In the end, you make decisions with the data you have and execute against a plan. Reporting to the Corporate Technology Manager, this position seeks to ensure the best user experience and enhance productivity for all Icario employees. This role is focused on the Corporate Technology Service Desk and technology training while also frequently coordinating with other Technology Operations Teams to support the entire company and its mission.
Why We Need You
What We’ll Love About You
At Icario, we know that unicorns don’t exist, but Rhinos sure do! We’re not looking for the impossible, just the exceptional. If you meet a combination of the listed skills below, we encourage you to apply.
What You'll Love About Us
We’d love to learn more about you!
Email questions to firstname.lastname@example.org or visit: icariohealth.com. Icario is committed to fostering a welcoming, accessible, respectful, and inclusive environment that ensures equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing email@example.com
Icario is proud to be an Equal Opportunity Employer. We strive to empower an inclusive workplace culture that maximizes every employee’s contribution; widens the leadership pipeline; and ultimately increases the quality of our ideas, products, and our collective mindset. The intersection of opinions and experiences is made stronger by the power of diverse voices, ideas, and perspectives. By championing diversity, equity, and inclusion in our workforce and workplace culture, we're helping ensure we can meet the challenges of the future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.