Help Desk Support Tech at The Packer Collegiate Institute - Brooklyn, NY

New Contributor III

Hi Jamf Friends!

We have an opening for a Help Desk Support Tech at our K-12 school in Brooklyn, NY.


  • Good understanding of computer systems, mobile devices, data and voice networking
  • Ability to maintain professional demeanor under stress
  • Maintain the approach of a life-long learner, eager to grow and able to learn independently by reading documentation as well as finding and using online resources


  • Proven experience as a help desk technician or other customer support role, including the management of tickets in a support ticketing system. (JIRA Service Management or similar.)

Preferred experience:

  • Experience supporting classroom AV systems and users
  • Experience with JAMF Pro MDM for MacOS laptop & iOS mobile device management

Click here to apply!