macOS System Administrator

New Contributor III

Company: IBM in support of Kyndryl


Location: New York/Remote



The Mac@IBM experience is coming to Kyndryl! We are in the process of building an incredible Mac@Kyndryl Team. You will serve as a Jamf Pro Admin responsible for the Jamf SaaS environment and macOS platform engineering. You will work as a member of the Mac@Kyndryl engineering team to share responsibility for the internal macOS deployment in support of Kyndryl.

Job Description

You will be working in a cross platform team, specializing in macOS administration. There will be potential to expand your skillset as desired into Mobile, Linux, or Windows management.


  • Work with stakeholders and others in a multidisciplinary team to define requirements and develop the solution
  • Keep the Mac platform secure
  • Enable Mac users with a best-in-class experience
  • Package and maintain an app catalog in coordination with App Owners
  • Create script-based workflows to make the complex appear seamless
  • Work with other teams to integrate areas of the company
  • Evaluate metrics to enable data driven decisions
  • Evolve the program to reach new heights


Required Technical and Professional Expertise
- A minimum of 3 years’ experience in macOS Mobile Device Management (MDM)
- Demonstrated experience in Python and Shell scripting languages
- Exposure to Endpoint Detection and Response solutions
- Demonstrated communication skills in a customer facing environment
- Exposure to working in an Agile environment
- Comfortable leveraging APIs to build out complex solutions

Preferred Technical and Professional Experience
- Jamf 300 certification (or equivalent legacy certifications)
- Apple macOS Certifications (for example ACSP, ACTC, ACSA, ACS, ACMA, etc)
- SQL exposure
- Experience working in with containerized environments (Docker, Openshift, Kubernetes, etc)

Company Description

Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

How to Apply

Apply here