Openly is hiring a SaaS Administrator (100% Remote)

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Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.


Now is the perfect time to join the journey. Here’s why:


  • It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
  • We’re well backed & stable. We closed our $40M Series B fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
  • It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.


Job Details


The ideal candidate will enjoy being on a strategic team and have the ability to take manual business processes and help create efficiencies through automation and best IT practices.


Key Responsibilities

  • Administration of various Saas applications (Google Workspace, Slack, Zoom, Jamf, MDM tools, etc.)
  • Work with the teams to help automate/optimize the onboarding/offboarding process.
  • Work on projects specific to Saas business applications
  • Security minded when deploying solutions
  • Documentation / create run books where necessary
  • Implement Google SSO for our business applications
  • Use the ticketing system and be a resource for escalations
  • Work with our MDM tool to improve software distribution and lockdown of computers
  • Use Jamf to create roles for automation of software distribution
  • Setup Slack channels
  • Review and recommend backup solutions where necessary
  • Utilize change management for auditing purposes
  • Implement compliance where necessary
  • Perform security reviews for our Saas business applications
  • Help implement new business software with teams



  • BS degree in Computer Science, IT, related engineering discipline or equivalent years of experience
  • Google Workspace Admin Certification or 3 years experience administering a G-Suite/Workspace environment
  • 3 years of SAML, SSO experience
  • Strong customer service, prioritization, and communication skills
  • Experience with MDM implementation and administration
  • 3 years of Jamf experience
  • 3 years of Zendesk administration
  • BetterCloud scripting (nice to have)
  • 3 years of Slack Administration
  • Experience with Change Management
  • Strong written and oral communication skills


Benefits & Perks

  • Competitive salary, corporate bonus program, equity position in a start-up company
  • Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
  • Company-paid 12 weeks parental leave policy
  • The company fully embraces the “work-from-anywhere” mentality, even before COVID restrictions.
  • Paid Time Off
  • Fun, fast-paced, startup environment


U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.


Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.


New Contributor

Correction. The title is SaaS Administrator.

New Contributor III

Is this job remote or on site???

100% remote