Senior Apple Platform Engineer and Jamf Admin

[rbundonis]

Company: Bed Bath & Beyond

Department:

Location: Union, NJ

ExternalURL: https://bbby.wd5.myworkdayjobs.com/en-US/bed_bath_beyond_careers/job/NJ-Union-650-Liberty-Ave--07083/Sr-Mac-Engineer-Jamf-Pro-Administrator_R-0097285

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Summary

Looking for a Senior Apple Platform Engineer to take over a mature Jamf deployment.

Job Description

Description:
The End User Computing team is looking for a Sr. Mac Engineer based out of our corporate office in Union NJ. Candidate will be responsible with planning, designing, installing, configuring, and supporting Jamf MDM solution while providing guidance on roadmap and lifecycle of Apple products for the enterprise. The resource will work in a team environment where teamwork and cross team collaboration with effective communications and accountability is of the highest importance.

Responsibilities

Responsibilities:
Provide level 3 support on all corporate owned Apple devices.
Responsible for deployment and administration of the Jamf Pro MDM solution.
Maintain the development, test, and production environments for a multi-site global deployment.
Architect and align Jamf and Apple technology with business processes to enhance efficiency.
Respond to service desk ticket escalations. Investigate, analyze, document, and correct reported defects, working directly with users, developers, and other engineers.
Create and maintain technical documentation as well as assist with training and related materials as needed.

Qualifications

Qualifications:
Must have Jamf 300 certification. Jamf 350 a plus, Jamf 400 certification preferred. 3 to 5 years experience supporting Jamf Pro in enterprise.
5+ years supporting the Apple platform and traditional Apple software stacks (print, video, and web design, as well as MS Office).
Strong communication skills at all levels, from end users to IT peers.
Ability to work collaboratively with other IT departments.
Experience with M1 Macs.
Strong understanding of supporting technologies such as networking, wireless, security, VPN, storage, etc.
Bash scripting required... know what $3 means and understand the impact of zsh.
Expert in macOS, iOS, and tvOS deployment and management.
Advanced packaging experience, including FUT, FEU, and User Template modification.
Experience with AD CS connector and certificate workflows a plus.
Able to support Extensis Type Server, Abobe AEM and other asset management solutions, K4 Publishing System, color book management, and other services and solutions commonly used in print and packaging workflows. Strong documentation skills and clear labeling of policies, profiles, and packages.
Experience with Apple Business Manager and lifecycle management.
Respect for other people's workflows.
Effective analytical, planning, organizational, problem determination and resolution process skills.
Attention to detail and commitment to high quality deliverables and the ability to learn quickly.
Ability to multitask in a fast-paced environment.
Ability to successfully work independently as well as in a global team.

Company Description

Our mission: We make it easy to feel at home! Bed Bath & Beyond’s culture is customer-centric. Our commitment to customer service is supported by significant investments made to strengthen our company’s foundation for future growth. Today, our eCommerce businesses are rapidly growing to meet our customer’s ever-evolving needs. We strive to better engage with our customers wherever, whenever, and however they express their life interests, and travel through their life stages. As a company, we also recognize that we are people-powered, and continuously strive to foster a culture that supports diversity and equity of all types. We are listening and constantly evolving, with concrete goals set to create an ever more equitable, inclusive work environment where all our people feel at home and can thrive.
Bed Bath & Beyond’s family of companies has contributed to our evolution. As we continue to expand, differentiating ourselves across all channels, brands, and locations in which we operate, we are better able to serve our customers. Our brands include: • Harmon Face Values • buybuy BABY • Decorist.com Today, our 40,000+ associates support over 1000+ retail locations, “Business-to-Business” operations, and online destinations for products, solutions, and services. We currently operate in the United States, Canada, Mexico, and Puerto Rico.
Our Corporate offices are located in Union, New Jersey.

How to Apply

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-844-MYHRSC1
Email: myHRSC@bedbath.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.