New Jamf Admin here I have recently pushed a Firefox update for version 126.0.1 and am getting a lot of reports that Firefox doesn't open back up after updating. The app refuses to open and the only fix is reinstalling the app again. I'm not pushing the app with the configuration profile option selected. Does anyone know why this would be happening?

Hello Team,I am deploying the Nexthink collector v24.5.1.23, I did repackage it, and if I install manually by double clicking on it, then it works fine, but when I am deploying through a JAMF policy it is failing saying that " Installation failed. The package could not be verified." But the same way I am deploying the previous version v23 and it is working fine, where is the issue and how to fix it?

Looking for ways to push OS updates to users i tried nudge way to hard to setup for a novice user, so i tried the JAMF Pro software update and i get the ScheduleOSUpdate Missing 'ProductKey' error every time i try a Minor or Major update any other way to push the updates? or fix this error

Hello everyone,Using JAMF Trust or any other solution, I try to block all comunications except HTPP/HTTPS.But I don't see any possible option on security cloud.Using a configuration profile, I can only block applications.Does anyone or a JAMF expert have any ideas?Thanks for your help

Hi,I have set the Configuration Profile up correctly, it works fine, but I would like the Admin to be excluded.I tried the Exclusions section, and added the Type as 'Directory Service/Local User' and the name 'Admin' but this does not work.Any other suggestions please?Thanks, Will

Has anyone else been experiencing issues with dark mode in Jamf Pro 11? I've noticed for a while that sometimes when I go to Policies, they all load in white at first:Yesterday, I noticed while it was loading everything that I could see the plus to create a new policy. Since that's what I was there for, that's what I did. Then, this happened: Policies nested inside Policies. I tried duplicating this, and it seems like I only see this after I get a session timeout notification. If I extended it or let it expire and go back, I see this issue. 

Hi,I am using JAMF cloud and trying to workout ADE (First time) but i keep getting an error on my brand new Macbook Studio saying "Enrolling with Management Server Failed. "Amazon Root CA 1" certificate is not trusted.Any ideas ?I have opened a support case however it looks like its just taking time, so thought maybe I'd ask you guys for some ideas while waiting.

Hello Jamf Nation, I am trying to implement the nist macos security compliance project into our organization devices, https://github.com/usnistgov/macos_security .  I have read through the wiki and it keeps saying in each page that: We recommend working off of one of the OS branches, rather than the main branch I am wondering how can i generate the script and configuration profiles and put them in jamf while we have different mac os versions, i.e. ventura, monterey, sonama. I hope i am expressing my self clear. Please any guidance on that?  Thank you, 

I wanted to make a popup window that users had to click on to acknowledge they were getting an update that would close their open application.I created a notifyScript , a notifyPolicy, and a updatePolicy.notifyPolicy is set to enabled, recurring check-in, automatically rerun, on next.notifyPolicy is set to enabled. notifyPolicy passes the name of updatePolicy into notifyScript as an argumentnotifyScript uses updatePolicy name as a custom event trigger to call update PolicyWhen notifyPolicy runs, i get the following:"No policies were found for the "updatePolicy" trigger.Where am i going wrong?

Is there a script to set up the home page for Microsoft Edge ?

Looking for some help with a script issue please.I've written a script based on Charle Edge's https://github.com/jamf/MakeMeAnAdmin to use in a Cyber Essentials Mac build. Whilst the original script temporarily elevated the users privileges I want to create a temporary separate admin account.Everything works well apart from the final stage (lines 50-65, labelled "# Write a script for the launch daemon to run to delete the temporary admin account if it exists, delete the launch daemon then provide feedback to user.") to cleanup the admin account. This part of the script does work when run manually so I'm thinking it's an issue with permissions and/or ownership.Any advice would be appreciated. Thanks#!/bin/bash ############################################### # "I need admin". # John Moore, April 2024. # Based on "MakeMeAnAdmin.sh" by Charles Edge, see https://github.com/jamf/MakeMeAnAdmin. # This Jamf Self Service script will provide the user with access to a separate admin ac

Hello!I have successfully packaged, deployed, and tested the GMetrix plugins for Adobe CC 2021. This works for both Intel and Apple Silicon Macs.Using Composer:Download the GMetrixSMSe.app from their website Open composer and create/start capturing a new package deploymentPlace the App in /ApplicationsOpened the App and LoginOpen the settings pane and click on the Plugins PaneGo through every Adobe App installation procedureCreate the package source in ComposerOnce Composer is finished, here are the Directories needed:/Applications/GMetrixSMSe.app/Library/Application\\ Support/GMetrix/Library/Application\\ Support/Adobe/CEP/extensions/gmetrix.lita.adobe.aftereffects/Library/Application\\ Support/Adobe/CEP/extensions/gmetrix.lita.adobe.animate/Library/Application\\ Support/Adobe/CEP/extensions/gmetrix.lita.adobe.dreamweaver/Library/Application\\ Support/Adobe/CEP/extensions/gmetrix.lita.adobe.illustrator/Library/Application\\ Support/Adobe/CEP/extensions/gmetrix.lita.adobe.indesign

hey guys… having trouble scoping a self service policy to a specific Azure directory group. I deployed the policy to all comptuers and all users, but limited the scope to our our Operations team group in Azure. This obviously requires user to login to self service to see the policy, but logging into self service fails when using directory creds.  Directory user lookups are successful in the Cloud Identity Provider settings so I know Jamf can see the users, and we have self service set to allow users to login using directory creds.   Anyone got any thoughts as to what I”m doing wrong

I'm trying to put together a CIS lvl 1 plist for firefox deployed via JAMF pro and unsure which compliance options are related to which keys in the plist, or where to start beyond adjusting the standard plist, does anyone have any resources to aid with this? or a baseline plist to share?

Hi,for some time now the Management Commands on my Jamf Pro instance have not been working. They are staying on the "Pending" status. This also affects the installation of Mac Apps (the ones with the VPP licenses). As far as I can tell all of my devices are affected? Is there anything I can do about this?Kind regards

I would like to setup PowerBI dashboards for Jamf.However I cannot find a good up-to-date guide that steps through all the steps. Jamf's YT video https://youtu.be/PBsP84G-vtg?si=G4zj7mc2gZpH15Ml is great, but the narrator just says to use an account that has get rights to computers, etc. but does not explain how you would set that up. I find many YT tech tutorial videos are like that - missing important info that the narrator just assumes everyone knows.I have an AD/LDAP service account added to Jamf and have given it read permissions to everything. But when I try to use that account to connect to Jamf in PowerBI it fails to authenticate and so does my regular account. I'm not clear on what URL to use for our on-prem Jamf environment. Is it https://yourcompany.domain or https://yourcompany.domain/api?Jamf's GitHub page is 4 years old! https://github.com/jamf/powerbi/ - can't this be updated? It still talks about the custom connector which I understand you

Hi, I don't like the new HUD on Jamf School.Is there any way to have the legacy version?Thanks.

Although I'm just about to build it for testing, i've seen random posts & mentions that umad no longer works in Ventura, let alone Sonoma.   Does anyone have alternatives they can suggest to move users without erasing?  I'm shooting to maintain the overall idea of UMAD with a dialog box that walks the user through the steps to install the new profile.    

The state of Indiana has decided for government organizations that they are going to provide grants for/subsidize the cost for Crowdstrike statewide if orgs opt in to the program. We did and are successfully hoping to get a changeover made to Crowdstrike. We've tested Crowdstrike and it seems to work fairly well. The only problem will lie in removing Carbon Black. Our subscription to it ends at the end of June. We have generated a mass deregistration code. I'm assuming when our subscription lapses that we will lose console access. Would I be wise to somehow export a list of individual uninstall codes? Probably yes, but I am unfamiliar with how to go about doing that. What I don't want to see is that some situation where the client is uninformed of the company-wide de-registration code and will only take the individual uninstall code. I'm not sure whether we will lose console access either. Is anyone familiar with this process?

Good afternoon JAMFNation, I am working on deploying iPads that act as a thin client. Single App mode with Microsoft Remote Desktop. I have read into Managed App Configurations but have found nothing of use. Do you guys know of, if possible, how to preset RDP sessions in the Microsoft Remote Desktop app? I would like to have everything preconfigured. The site receives the iPad, opens it up, with DEP and MDM it configures itself, locks down and enters single app mode with RDP. And listed are the Remote Desktop sessions that will be used + when clicked on it will ask for Username and password (lock down adding/saving users) Is this possible? !

Good morning!Relatively new and inexperienced MAC admin, so please be gentle and feel free to talk to me like you're talking to a 5th grader!In troubleshooting MDM communication with a large number of our Macs, the support tech I was working with suggested adding some EA's to assist in seeing what was going on. It definitely helped to identify and point us to a resolution, but one of them doesn't appear to be working the way I think it should? Note, that my background is mostly Windows enterprise, not any Bash, so I'm not sure exactly how to troubleshoot and resolve to get this particular EA to display what I want.Here's what was provided: #!/bin/bash theIDs=$(security find-identity -v | awk '{print $3}' | tr -d '"' | grep -E '^[A-Za-z0-9]{8}-[A-Za-z0-9]{4}-[A-Za-z0-9]{4}-[A-Za-z0-9]{4}-[A-Za-z0-9]{12}$') echo "$theIDs" if [ -z "$theIDs" ]; thenecho <result>"ERROR - No keychain identities matching a UUID found on this system.</result>"exit 1elseecho "At

I'm starting to see issues where a computer with a standard user is logged in, and when an authorization window pops up, like when you're changing system settings or authorizing an install, the computer will not accept the admin username and password. If I log into the same computer as the admin, it accepts the password without issue. I created a second admin account, and it is having the same issue when a standard user is logged in. I've checked to make sure the admin accounts have a securetoken granted, and they do.Has anyone else ran into this problem and found a fix?

I've already put in a ticket with Apple and perused the macadmins Slack, but I thought someone here might have had the same issue or know of a fix...We have a fleet of about 3800 machines. Most are Catalina, but we have about 800 running Big Sur and we're currently testing out Monterey (about 10 machines there). We're seeing a lot of problems with both SSH and Screen Sharing (also through ARD) where, if the machine is running Big Sur or Monterey and it sits for a day or two (like over a weekend) without being used remotely, it is no longer accessible via SSH or VNC/Screen Sharing/ARD. Rebooting the machine fixes this, but it's hard to do that since 1) the machine is onsite and the user is typically trying to get in from offsite and 2) SSH doesn't work. Currently we have a policy in Jamf that will reboot the machine for us and that normally fixes it, but now *users* are experiencing it and putting in tickets. This problem only occurs on the Monterey and Big Sur machines - Catalina never

I saw 2 accounts listed under Managed Local Administrator Accounts, 1 labeled as "jamf binary" and the other being "PreStage". I looked for where the 1st account was defined and I found it under User Initiated Enrollment > Computers > Managed Local Administrator Account > Create Managed Local Administrator Account I have a feeling that this was defined when we were going through the initial training with Jamf and something we don't really need because we don't allow user initiated enrollments and all our devices are enrolled from Apple School Manager. I'm not sure why Jamf would create this account on devices that have undergone ADE (I've confirmed its presence in our ADE devices with a dscl read). Would there be any issues with me removing that account?

Hello everyone,When I try to connect my iPad to a Mac or Windows with iTunes, I receive the following error message: "This iPad is supervised by another computer and cannot be used with this computer." If anyone has a solution, please suggest it.