Is there a way to send a pop up message to all Staff computers to notify them that there is an email problem?

Hi, I am trying to add Microsoft Offic 365 packages (Word, Excel, powerpoint etc..) to Dock but I got only ? mark. Obviously path is not correct.I have tried the below paths, none worked. Any help apreciated, please./Applications/Microsoft Wod.app/System/Applications/Microsoft Word.appfile:///Applications/Microsoft  Word.appfile:///Applications/Microsoft%20Word.app/Applications/Microsoft%20Word.app Thanks 

Is there a way to see the progress of a Mac App Store installation from Self Service?These installs always seem to take a long time without any feedback within Self Service. Right now I have a Mac that I am helping the local school contact troubleshoot. Currently they are trying to install iMovie and Garageband (I always tell them to do one at a time, but oh well), and both are just showing the spinning circle in Self Service. Even after a reboot.They have been sitting at this for over an hour. I was hoping that there was something I could check in Terminal to see the status of these installs. Anything possible?Tim

Our security team wanted to know what these two local accounts that are added to every macbook when its enrolled into jamf.  Does anyone know what each of them are used for and what access they have?Is it related to Jamf MDM or Jamf Connect?jamf-management         /private/var/jamf-managemen svc-securityscans-mac-jamf /Users/svc-securityscans-mac-jamf    

Hi,I have a few programs i want to install on our new iMacs, Logic.pkg, Papercut.dmg, Sibelius.pkg & netsupport.dmgI have searched and tried several scripts but nothing seems to work, JamF says the iMac has recieved the script but nothing happens.the packages are currently stored on a munki repository accessible by URL, if its easier i can copy them to a network share?i need it so they automatically download and install on the iMacs using Bash or Apple Script, i can see a lot of you are good at doing this type of scripting and i thank you for your help.PaperCut website:<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>Label</key><string>com.papercut.client.agent</string><key>ProgramArguments</key><array><string>/Applications/PCClient.app/Contents/MacOS/JavaAppLauncher</string></arra

Hello Everyone!I've been working with Jamf Pro for a while now and have successfully deployed it for our laptop for business needs. However, I've encountered a challenge that I'd like to discuss with the experienced members of this community. Your insights would be greatly appreciated.Multi-Site Management: I'm currently managing multiple sites with varying laptop for business requirements. How can I optimize my Jamf Pro setup to efficiently manage these diverse environments? Any best practices or tips you can share?Custom Scripts: I'm keen to explore advanced scripting options within Jamf Pro for our laptop for business use case. What are some advanced scripting techniques or creative ways you've used custom scripts to automate tasks or enhance device management?Security Policies: How do you handle complex security policies within Jamf Pro for laptop for business scenarios? Are there any strategies or features you've found particularly effective for maintaining a high level of securit

The remote command Update OS Versions on supervised devices is no longer available to run on the Devices tab. The 'Next' button is greyed out. There is a box saying You can now use Software Updates to manage OS updates but I do not want to do that, I want to run the OS update remote command. How do we get this option back?  Thanks!

Recently acquired some new software called Rave Mobile Safety. I have a .pkg that I've made through composer.  It installs the software but it doesn't include the activation key.  When a user launches the software it asks them for the activation key.  Am I missing it somewhere during the process in composer or is it possible to create a script to add the key after in gets installed?

Hello, We use Azure AD and SSO with our Jamf cloud instance.When we log in to the Jamf self service with an Azure AD account, if we don't click "disconnect", each time we log in to the self service, it automatically logs in with the previously used Azure AD account.This poses a problem for us because our technicians can log in with their Azure AD admin accounts on the users' Jamf self-service in order to access administrative content but do not always log out properly.Therefore, users can subsequently open the self service and by clicking on "login" be automatically logged in with the technician's admin account.Is there a way to avoid this please?Thank you for your help

We've encountered an issue related to expired Wi-Fi certificates interfering with Kerberos and SmartCard logins, despite not utilizing SmartCards in our setup. Oddly, Kerberos perceives our expired Wi-Fi certificates as identities for SmartCard logins. Yet, when the certificates aren't expired, this issue doesn't manifest.Recently, SmartCard login has been inadvertently activated on some user machines. As a result, these users cannot log out of Kerberos SmartCard. We found a temporary workaround: deleting the expired Wi-Fi certificate and rebooting allows Kerberos to permit the user to log out. Interestingly, in the absence of any expired certificates, the Kerberos SmartCard cannot recognize any identities, preventing it from being set up on a user's Mac.I'm trying to create a policy script to delete any expired system keychain certificates, but I've hit some roadblocks. Would anyone have relevant scripts or recommendations I could leverage?Thanks in advance.

Before the last update we were deploying FileVault activation during enrollment via pre-stage. It was working fine until we upgraded to Jamf Pro 10.50.We encountered a issue: If you deploy a FileVault configuration profile in pre-stage, without enabling the new feature "Force Enable in Setup Assistant", the enrollment crashes with "Waiting for the management server..."

Hi All, I have created a local admin account in prestage and also a local admin account policy but whenever I login to it on the device it never works!Any advice or a better process to achieve this?

I have several users who are not receiving newest Xcode update via Mac Apps.  In self-service, it shows 14.3.1 but no install button, but an open button.  When the user opens Xcode, it's 14.1 and have tried to force updates to no avail. I am trying the unscope and re-scape method now, but its there any reason that the Mac App Store would do this?

Hi, I'm trying to get a network volume mounted automatically at login. The volumes are on an AFP server. In Jamf Pro I am using Configuration Profiles > Login Items > Network Mounts and entering the following: afp://myserver.mycompany.com/MyVolume On client computers I can see in Utilities > System Information > Software Profiles that the loginitems.managed item is being pushed correctly to the client, with the correct afp path as above. However, no volume is mounted at login. In System Preferences > Users & Groups > CurrentUser > Login Items a volume is shown, but there is no path - only "/". I can see discussion that others have problems with this payload. Is it expected to work at all with 10.14 and 10.15? Thanks, ft.

Reports have been coming in about macs on the corporate network getting "poor network stability" messages periodically and my networking team has confirmed that systems are jumping from 5ghz network to the 2.4ghz network, or having a hard time moving from AP to AP based on proximity.  After doing some digging I have noticed some articles with similar issues referring to AWDL (Apple Wireless Direct Link).  https://www.meter.com/mac-osx-awdl-psa Mainly to disable this feature on systems to avoid future issues.    This article mentions that the issue should have been resolved in the recent updates to macOS, but systems with the latest OS are still reporting issues. Have others seen similar issues and implemented this practice of disabling the AWDL? 

I'm using the not-very-well-documented computercommands API to trigger device locks during termination events. I got it working on a test device last week, but it has not sent out the command to two separate devices in PROD just today even though when I run the script in verbose it returns a 200 from JSS.Does anyone else use this API or seen something similar?Here is my code:$uri = "https://mycoolcompany.jamfcloud.com/JSSResource/computercommands/command/DeviceLock/passcode/246810/id/$jamf_id";$ch = curl_init($uri);$curlOptions = array(    CURLOPT_HTTPHEADER => array(        'Content-Type: application/json',        'Accept: application/json'    ),    CURLOPT_HTTPAUTH => CURLAUTH_BASIC,    CURLOPT_USERPWD => "$jssUser:$jssPass",    CURLOPT_RETURNTRANSFER => true,    CURLOPT_VERBOSE => true, // Enable verbose output);curl_setopt_array($ch, $curlOptions);$result = curl_exec($

how to get the deviceId id from jamf API i want to bring the compliance details 

Hi, A Macbook user just raised an issue with me regarding they can't plug in a USB drive to ttransfer files. I do know we have a restriction profile that stops iCloud, imessage. I don't know we had a restriction on USB connectivity. If it a setting in JSS, where would I find this (and disable it)? We're using JSS 9.81.

In some of my workflows, I check the return code from a policy that is executed before continuing. If the policy fails, it will attempt to run the policy again, etc. Here are a couple of examples of how I check the return code: # Example 1: for ((i=0; i<=3; i++)); do if /usr/local/jamf/bin/jamf policy -event "$event"; then echo "Success" break else echo "Failure" fi done # Example 2: /usr/local/jamf/bin/jamf policy -event "$event" [ "$?" != "0" ] && echo "Error" I have been using these techniques for quite a while with no issue, but just recently the policies that check the return code of a policy are reporting failure code 1 even though they appear to complete successfully in every other way. E.g. they show having completed successfully in Jamf Pro, the packages/scripts run by the policies complete without error, etc. I have even tried running some of my policies manually from the command line and checking the return code as in

Hi,I'm having an issue with a specific User-initiated enrollment does not complete fully on a MacBook Air.After enrollment the MacBook's serial number shows up in Jamf Pro console, but does not have any associated data/reports. For example, OS has null value, last Update has null value, etc.Running "sudo jamf recon" or "sudo jamf policy" on the client returns:The file /Library/Preferences/com.jamfsoftware.jamf.plist does not exist. Use the createConf verb to create it.I have tried creating the com.jamfsoftware.jamf.plist file successfully but then get further errors relating to security.This Mac was previously successfully enrolled with Ventura, 13.5 installed. The drive has been wiped (twice) and the record was deleted from Jamf Pro before re-enrollemnt.The model is MacBook Air Intel, Retina running Mojave. 10.14 has been re-installed (twice), with same results both times.Thanks for any guidance.

On our Ventura devices we have are having difficulty with filevault preventing users from logging in when not connected to the network.  If the device has a wireless or wifi connection, a AD account can log in with no issue.  As soon as it is disconnected, and try to log in with the same AD account, we get a login progress bar that stops around 60-70% and goes not further..  If we connect a network then try to login again, it logs right in.  If we disable filevault, the user can log in on or off the network with no issue.Is this normal? How do we get around it?We did not have this problem with previous OS versions.Thanks for any assistance

Our ServiceNow Asset Management team is having an issue with devices that have been "retired" on their end.  The previous JAMF admin has those retired Macs set as unmanaged within JAMF.  The issue is the unmanaged Macs are still populating software within ServiceNow even though some of them haven't been online for 2+ years.  The asset management team wants me to clear all of the software data in JAMF so that any online mac reports back so their data is current.  I don't think that's possible and even if it was, that sounds like a bad idea to me.  Am I right in thinking that?

Hi all. I'm fairly new to JAMF and I'm looking for a away to automatically push a managed Chrome app over the unmanaged version on iPads.Here's where I'm at... All iPads currently have the unmanaged version of Chrome. I created a new Chrome in Mobile Device Apps with the enrollment token in App Configuration. I want to push this new version to the iPads. However, since they already have Chrome, it doesn't push it. I tried excluding the original Chrome from the app list but that didn't apply. If I list it in Self-Service, a user can re-install and then it applies, however, I'm trying to do this en masse. 

Hello,II have renewed the push certificate MDM on Jamf but when I send a mass command to renew the MDM profile on all the computers in my smart group and I look at the computers, the command still pending on all computers. If anyone has any idea where this might be coming from.

Has anyone been able to get mice to have right-click enabled by default? We are running lab machines with new users logging in all the time and would prefer they not have to enable that for themselves each time. I have seen (and tried) various solutions here on Jamf (scripts run in a policy) but have not been able to get it to work. I am interested if anyone has had any success while running Monterey.Thanks-