We are having issues where Secure Token is not being assigned to the first user who logs in. (I THINK this started in mid-July, but am no 100% sure)   In fact, according to an extension attribute we use to see who has Secure Token, no one has Secure Token on the Macs in question.  This has caused endless issues including  being unable to install macOS updates.  This appears to be happening only on our faculty/staff machines, which are Filevault enabled.  It does not appear to happen on our lab machines, with do not have Filevault enabled.  I can't think of any changes we made in mid-July that would cause this issue.  Our Macs are bound to Active Directory (yes, I know, that's not recommended, but due to security software we use such as Admin by Request, we must do so.)  The end user is the first person to log into the Mac.  Our users are not admins on their machines, but can get admin privileges temporarily using Admin By Request.&

I need help with standard user elevation as user should be able to forget the Wi-Fi networks as they required. in my case if it asks for admin credentials to forget the network.is there any privilege management feature in jamf?  

I hope everyone is doing well! I've been working in the IT help desk domain since 2020. I'd like to switch to endpoint management or JAMF Admin, and I intend to enroll JAMF 200 by the end of next month. However, before I do that, I need some Clarification on the following points.1. What information is required of me previous to the course?2. Will there be lab access? If so, for how long?3. Will study materials be distributed?4.Will the video recording be shared?Kindly let me know if there is anything else I should know.Thankyou all.

Any one know why this is restricted to JAMF cloud? With DDM and macOS14+ I can't see how JAMF cloud would be needed at all

I received notice that my SSO cert is expiring in a few weeks and I can not find anything on what the process is to update it. I talked to the person that runs our AD side and he doesn't remember ever doing this so he wasn't sure if this autoupdates automatically. Any advice on where to start would be much appreciated! Thanks! 

I have a problem with a few users (SVP's) who are getting the error message when checking to see if chrome is updated. They go to about chrome and the error shows below.  We have uninstalled chrome multiple times, I've tried looking up this error message no info found on it, I've put in support tickets unfortunately nothing has worked, I've manually pushed out chrome via a policy and the error still appears I'm now doing the Mac apps the device is up to date but this error message still appears, even when the user was 5 versions behind last year this message appeared.  HELP!!     

There's an ongoing bug with composer that is hit or miss between composer versions 11.3.0 to 11.5.0 where the file/folder view portion of composer doesn't actually show any of the files/folders of your source or package. Its there if you kind of know where the folders would be if you just randomly click around the screen but everything in that section is like hidden. I'm tried this version of composer on two separate machines (M2 and intel chip) with the issue. Some of the threads of those with the same issue said Composer 11.4.0 appears to be the most stable working. Only Composer 11.5.0 is available for me to download through my profile. Does anyone have the Composter 11.4.0 or an older version installer package for me to use? 

Hello everyone,  IDK if anyone is using the great add on to Macs, but if you are can you help me get 4 Tiles to work?  Tile #1 - Submit a Service Desk Ticket - the link is mailto:#servicedesk@mycompany.com. Nothing happens.  Tile #2 - Battery - can't get it to display the battery level. Tile #3 - Storage - can't get the amount of storage to display.  Tile #4 - Privacy and Security - can't figure put how to open this one. We want end users to be able to open Privacy & Security directly without going through SystemSettings>Privacy and Security.  Other than that, it is a great addition to our JAMF program. If you haven't tried it - check it out.  https://github.com/root3nl/SupportApp JNUC 2021 release with training: https://www.youtube.com/watch?v=LijCmR6gQAM

 Here is the translation:Hi!We are currently setting up several hundred Macs, and we are experiencing that more and more of them are having issues downloading applications.Inside the managed apps list on the devices, we see the error "Duplicate request," and in the activity log on the device, the error "connection to service with pid 1706 named com.apple.appstored.xpc" also appears.I also notice that all the apps, at least at one of the locations (I haven't checked them all), are marked with the yellow tag "shared app."Any tips on how we can get all the apps through? It's starting to wear on the users.

For thoese managing lab enviroments. We have screen saver set for when users are logged in. Does anyone know a way to set this at the login screen I have seen few threads on here but havent been able to get anything working.   Feels like another thing Apple dont want you to mess with, from reading around there seems to be some changes in Sonoma how the screensaver is handled. Thanks

Hello,I would like to set up "destroyfvkeyonstandby" so that I can continue to use the touch id. because when I close the hood of my mac after 30 seconds when I open the hood again it starts by displaying the logo of the apple then he asks me for my password without the possibility to use touch id.Thanks in advance

I think I know the answer already but I figured I would try asking anyways...On an iPad under Settings > Safari there is an option called Block Pop-ups which appears to be enabled by default. Is there a way with Jamf Pro to be able to disable it? I know there is an option in a configuration profile to "Allow Pop-ups" but this is just to control whether users are able to manually enable or disable the Pop-ups setting. I've tried Googling this question and everything points to it not being able to be controlled, I just figured I would ask to see if anything has changed with newer versions of iPadOS over the years.Thanks in advance.

Hello everyone,I'm trying to access the website https://200review.jamfcloud.com to assist in learning for the Jamf 200 exam. Would anyone happen to know the credentials used to access the website?Thank you, in advance!

I was using this to import my Class for a few years now, but this year it simply won't work.I have this error on the log:***************Could not retrieve the Jamf Pro version number.org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Premature end of file.at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown Source)at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unknown Source)at com.jamfsoftware.conduit.plugins.sisplugin.SISPluginCore.get_jss_version(SISPluginCore.java:416)at com.jamfsoftware.conduit.plugins.sisplugin.SISPluginCore.connect(SISPluginCore.java:185)at com.jamfsoftware.conduit.core.ConduitPluginManager.doConnect(ConduitPluginManager.java:169)at com.jamfsoftware.conduit.core.ConduitController.doConnect(ConduitController.java:404)at com.jamfsoftware.conduit.gui.MainController.doConnect(MainController.java:149)at com.jamfsoftware.conduit.gui.JSSConduitWindow$9 run(JSSConduitWindow.java:621)at java.lang.Thread run(Unknown Sourc

We have various shell scripts in which we open or directly execute a policy in the self service as follows:  open "jamfselfservice://content?entity=policy&id=10&action=view"  Since the update from 11.4.1 to 11.7.1, we have noticed the problem that the following error message appears when we open / execute such a policy (unfortunately I can't insert a screenshot, I don't seem to have any permissions):Self Service quit unexpectedly.Click Reopen to open the application again.Click Report to see more detailed information and send a report to Apple. if you first open the Self Service app and then execute the command, it works.Does anyone else have this problem?Our workaround is now to open self Serivce first, and then wait with a sleep 5 until hopefully the app is started, so that the URL command can be executed afterwards.  open "/Applications/Self Service.app" sleep 5 open "jamfselfservice://content?entity=policy&id=54&action=view" &

Just wanted to see if there were any other Mac Admin's here on JAMF nation that are in the Omaha Metro area? If so, I thought I would see if there were any interest in forming a local JAMF user group or meet up?

We are deploying new iPad 10's to our students.  In one of our configuration profiles functionality restrictions restrict "modifying account settings" but that seems to affect the prestage setup assistant option for "Apple ID and iCloud" in that it is not displayed even though it is the only option we have unchecked. When "modifying account settings" is allowed, the setup assistant option IS displayed during enrollment. We do not have "install configuration profiles before setup assistant" selected in the profile because we don't want the profile to enforce any restrictions prior to the "setup Assistant". This is precisely because we do want students to login to their Managed AppleID before the modifying account settings restriction kicks in.What am I missing? In the meantime we deploy the iPads with "modifying account settings" allowed and are forced to then manually run an inventory check which we've designed to pick up a passcode and then deploy another config that restric

I am trying to install CrowdStrike agent on an iPhone (iOS) but keep running into errors. Steps taken: 1. CrowdStrike app is pushed out to iOS via 'Mobile Device Apps' + Managed Distribution - Successful 2. Created a configuration profile for mobile devices. Content Filter payload configured. Filter Type - Plugin Identifier - com.crowdstrike.falconmobileFilter WebKit - Unchecked Filter Socket - Checked Under Custom data, I have key/value mapping I got from CrowdStrike that contains the following key/value pairs: user_email$EMAILhostname$SERIALNUMBERskip_legalTruecloud_id<REDACTED>customer_id<REDACTED>provisioning_token<REDACTED>The application installs but when I open the application and click "Get Started" I see the following error - Crowdstrike missing deploymeny profile ios. Content Profile does not exist. Can someone help? 

Hi Anyone, we have a company AWS own VPN. When we run the AWS VPN its bypasses the Jamf Radar policy and the user can be access how we can fix this issue

We have historically given users who teach in Xcode the "Privileges" app from SAP because they insist that they need to run every update that comes out from Apple. Recently we noticed that one user has been abusing this app and installing various unapproved applications without going through IT first. We are wanting to see if there is a way that we can give a standard user the ability to run updates on Xcode only without having administrative privileges to do anything else or install any other applications.It looks like, in the past, a device (or user maybe?) could have been put into a Developer group which would allow them access to do things in Xcode that a standard user wouldn't, but still not be an admin. From what I have read, this doesn't seem to still be a possibility. Does anyone know if there is a guide to allow this? Or are we stuck using the Privileges app or someone from IT manually entering the admin credentials every time there is an update?

Hello! I have an advanced computer search setup that I use to keep eyes on what version of macOS our users are on, and ideally I'd like to be able to email the entire list using the "Action" command.  When I have tried this in the past emailing just a single user, I am able to send the email through JAMF, so I believe my SMTP settings are correct.  When I try to send an email with multiple users (sometimes 50-100) I receive an error command saying the email could not be sent.  I have verified that there are email addresses for each user in the list.  Is there something else I should be trying?  Thanks in advance for your help! Keith

 where at Jamf to inform about this?

I'm working creating a script that performs several functions. One of the functions requires me to obtain the computer's Jamf Pro ID. I'm trying to figure out how to do this using the new API. I thought if I have a variable for the computer's serial number I could use that to query for the Jamf Pro ID. Is this possible?

Hello, Jamf Nation! The Jamf ID update is now complete. Your name, email, phone number, language and email opt-out status have been migrated. Please reset your Jamf ID password and re-enroll in Multi-factor Authentication (MFA), if applicable. Your time zone will be set automatically to the browser time zone when logging in for the first time with your new password.      Action Required: Reset Your Password Please reset your password by following these simple steps: Visit Jamf Account: Head over to account.jamf.com. Click on ‘Continue with Jamf ID’: This button will display if you've logged in recently. Enter your Email Address Click ‘Log in using Jamf ID’: This enables you to continue with your Jamf ID credentials, as opposed to utilizing SSO if it has been enabled for your organization.  Click on 'Reset Password': You'll find this option on the login page. Click on it to initiate the password reset process. Enter Your Email: Provide the email address as

Hello,One of our users is requesting that we change their Name, Email, Username in all of our systems for their legal name change.  I am wondering how that will work with Jamf Connect. The Jamf Connect login screen should authenticate to Okta and allow them in but I am curious if there are other steps we would need to do like changing the Record Name value or disconnecting/reconnecting the local account with the IDP account. Anyone have experience with this?