We set up Edge using an App Configuration within the Mobile Device App to force InPrivate mode and it was working until the most recent Edge update to version 131.2903.54. Now when Edge is installed on a newly Jamf enrolled iPad or uninstalled / reinstalled on an existing managed iPad the app immediately closes after opening. When I removed the configuration to force InPrivate mode the app opens but is not in InPrivate mode which is a requirement for our company. This is the configuration we were using that no longer works.  Has anyone else run into this issue?  <dict><key>InPrivateModeAvailability</key><integer>2</integer></dict>

 To renew a SCIM (System for Cross-domain Identity Management) token in Apple Business Manager, you will need to follow these steps:Log in to your Apple Business Manager account using your admin credentials.Click on "Settings" in the lower-left corner of the screen.Click on the "Integration" tab in the upper-right corner of the screen.Find the integration for which you want to renew the SCIM token and click on it.Scroll down to the "Authentication" section and click on "Renew Token".A pop-up window will appear, prompting you to confirm that you want to renew the token. Click "Renew" to proceed.The new token will be displayed on the "Integration" tab. Copy the token and use it in your SCIM-enabled identity provider to update your integration.Note that you will need to update your SCIM-enabled identity provider with the new token before the old token expires to ensure uninterrupted SCIM provisioning. The expiration date for the token is shown on the "Integration" tab.To update the S

I know this appears to have been partially answered in an older post, but it's a nearly 10 year old post. Does anyone have any idea how to disable the "Enable automatic connection" for 802.1x in Network Settings? Very similar to that post, the networking team has enabled 802.1x on our network switches before we were ready to implement it with the expectation that "well, Windows will ignore it until its set up". MacOS will not unless the toggle/checkbox for "Enable automatic connection" is turned off. My users are getting repeated popups telling them 802.1x authentication has failed until we get around to sending at tech to toggle that choice manually. I'm hoping there is any other way, rather than doing it manually. Any help is appreciated!

I am testing moving users from Admin to Standard and I am running the command below in Files and Processes in a policy and it works and makes the user Standard, but when I reboot it reverts back to Admin. The machine was bound to the domain (we are working to get away from that), so I thought maybe that had something to do with it, and I unbound and ran the policy again and when I rebooted, I was back to Admin again. I have no policies applying post reboot and none of my profiles appear to be doing anything in terms of user rights. Does anyone know what I may be missing and how I can keep this from happening? dseditgroup -o edit -d myusername -t user -L admin

I have an iPad that has a boogered charging port with no charge. I want to bring back the license for a $250 app. I am un-managing the iPad, but since the device has no power to check in with the JAMF Pro server, it is never considered un-managed.I have un-managed the device & released it from Apple School Manager.   Any help is appreciated.   Bill

Just started using Installomator and was curious if it's possible to create a single policy that installs multiple apps.

Hello everyone, I'm trying to access the website https://200review.jamfcloud.com to assist in learning for the Jamf 200 exam. Would anyone happen to know the credentials used to access the website? Thank you, in advance!

Hello all, We want to provide an action to all our IT helpdesk teams that they should run on the user's Mac before a support incident is sent to a dedicated Mac support team. They  don't always have physical access to the Mac and won't have access to the JAMF Console.   Is it possible to run a policy on a managed Mac through an API call ? The policy itself is very simple: it only contains the "Update Inventory" command and the scope is set to all computers, so there's no requirements on scope or possible issues on exclusions.  I could not find any API action on policies to do that..

HelloMy company is planning to move away from Sophos to MS Defender. Is there any tools out there that locks a user out while the uninstall Sophos is happening, reboots and then installs Defender? Assuming I can do this via a policy but I just don't want users to intervene while it's uninstallingThanks! 

Hello, we have a problem with google chrome. After getting 20 licenses and deploying to our ipads it is not showing up on the ipad screen. According to jamf school it is installed, but on the ipad it is not. The layout is configured correctly and the profile is up to date. What can be the problem?

Hello, we have a lot of iPads for a special use case. Therefore the devices are very restricted. We are using a configuration profile with a home screen layout and restrictions for Apps.We restricted many apps and especially we are using the function "App usage" with "Only some apps allowed". Since iOS 18 it's no longer possible to send a document via Airdrop to this device. The sound of reception is heard but no notification appears to allow the document. The status on the other device which send the document is "waiting".It works again, if I remove the function "app usage" from configuration profile. Is there any option to add AirDrop or the notification to "allowed apps"? Or is there any other workaround to use this function with AirDrop? Best regardsFabian

Hello, We are going to use Jamf Security Cloud (Radar) on our macOS devices.We will not be using the ZTNA part.I still haven't understood if the Jamf Trust application is really necessary if we are not using ZTNA and, if it is necessary, what does it bring? Thank you for your help.

In the release notes from December 10, 2024, I noticed the following update:   Changes and Improvements You can now download audit logs in CSV file format by clicking Export on the Organization > Audit log page or by using the GET <domain>/audit-logs/v1 endpoint.   The endpoint mentioned here (GET <domain>/audit-logs/v1) seems to follow a different structure compared to the existing APIs: • API v1 uses: https://{yourDomain}.jamfcloud.com/endpoint • API v2 uses: {yourDomain}:443/apiv2/v1/endpoint   I couldn’t find any reference to this new endpoint in the API documentation, except for the release notes and a brief mention in the Audit Log documentation about the new Export button.   My questions are: 1.Which API version does this new endpoint belong to? 2.How should this endpoint be addressed (full URL structure)? 3.Are there any additional details or headers required to access it? Some changes in the Access Right Role?   Any clarification would

Is there a fix for Webclips and shared ipads. Currently it is only possible for single user only.

Greetings all, We are migrating from our on-prem Jamf Pro to the cloud product.  We are working with Rocketman Tech as consultants, and with Jamf Support of course.  I just wanted to hear from anyone who has gone through this transition as to things to watch out for, possible problem points, things you would do differently and so forth.  Our "lift and shift" date is January 21, 2025, so we are definitely approaching the critical point in the process.  Any thoughts or comments would be greatly appreciated.

We are currently seeing minor updates being deferred even though there are no restrictions on them. There is a major OS Deferral set for 90 days and enforced and no other settings.  I thought maybe it may have been the Jamf configuration profile, so I configured just the settings manually but same issue appears. If I disable the configuration profile completely, all updates show Deferred: NoThere going to be no major release until the end of the year so its safe to disable the policy for now but would be great to get an understanding on why this is occuring.    

My organization is looking to rely less on local admin accounts. We mainly use admin accounts that exist in our IdP (Okta) to preform any tasks that needs hands on elevated permissions. We do have a managed admin account set up with LAPs to rotate a password, but prefer to avoid that if possible. The issue we run into if one of our admin accounts does not already exist on the machine we can not simply enter credentials if it needs elevated permissions. Is there a way, or has anyone made a script to prompt the Jamf Connect log in window if a user is already signed in? Something where this would create a user similar to a Windows experience with a UAC prompt.

I never configured a separate patch policy for Jamf connect I just went into Settings--Jamf Apps---Jamf Connect and have the Automatically Deploy and Update Jamf Connect configured.  Currently it shows the latest version and Minor\\Maintenace is selected. I notice that for some reason I only have a handful of devices that are on the current release and the others are on various older versions.    What triggers Jamf Connect to upgrade?   Where would I see why it is failing

We're looking at our options for patch management/app updates. Many of our apps are available in either the Mac Store or Jamf store so we could just use automatic updates. Is there a best practice? Is it better to use automatic updates or use patch management?

My district uses Jamf School to manage iPads.  We set wallpapers for each school and prevent students from changing the wallpaper.  Students found a couple of loopholes in iPadOS 17 that allowed them to change the wallpaper (via Focus and by setting a picture from the Photos app as background).  These loopholes are resolved, but some of the iPads still have the wallpaper students set.  The wallpaper hasn't reset to the assigned wallpaper after checking in or after reinstalling the profile that sets the wallpaper.  For some iPads we've tested, we can only get the wallpaper to reset after erasing the device. We can continue to erase iPads as needed to correct this (most could probably benefit from this anyway), but is there another solution we could try to force the wallpaper back to the assigned wallpaper?  

I don't know if this is possible, but does anyone have a way to create a smart group where the operating system has done a major version upgrade in the past 24 hours?   I'm prepping for a Sequoia rollout and want to have some idea of which machines upgrade each day.  I use an erase-install Self Service process for the upgrades but the policy never technically finishes as it gets killed when the Sequoia installer restarts, so I can't rely on policy logs.

Did anyone had luck getting Accessibility to "allow" for Microsoft Teams application?Tried using PPPC and allowed Accessibility for Teams but its not working. As a standard user, I'm not able to allow it.can anyone help to fix this.

Today we are releasing Jamf Pro 11.13; highlights include: Admin SSOAdministrators can use Admin SSO as a single sign-on (SSO) method to log in to Jamf Pro. Admin SSO, configured in Jamf Account, allows you to use a centralized configuration for each Jamf product instead of separate single sign-on integrations. Admin SSO allows you to log into Jamf Account using either a cloud-based identity provider (IdP) or your Jamf ID. Self Service+Self Service+ is an enhancement to the Self Service end user application for macOS that allows users to access content and updates that have been preconfigured in Jamf Pro. Using Self Service+, end users can now view security status via the home screen's Security dashboard if Jamf Protect is installed on the device.   For additional information on what's included in this release, review the release notes via the Jamf Learning Hub. See the latest release notes video for a brief overview of new features and enhancements.   To access new versio

We hare looking at setup manager to replace our Depnotify config as its not supported any more. We have setup an HTTPS distribution point on an IIS server with anonymous share access added the signed setup manager pkg, uploaded the manifest file to jamf and setup the prestage enrollment package to deploy setup manager. Setup manager launches and starts configuring and trying to deployment packages When trying to deploy packages (from another HTTPS distribution point with authentication required) the deployments fail. Is this the case that all packages you want to deploy with setup manager need to be setup on an anonymous share accessible to all? meaning licensed software can be downloaded by anyone that knows the URL (on campus at least) Maybe I am missing something but this seems like a bad idea? When I do enable anonymous share access and set authentication type to none on the distribution share the packages deploy.

Hi Everyone,After upgrading the operating system to Sonoma, I noticed that I could not see the Profiles section. I see the message in the screenshot below. Has anyone encountered this situation? Does anyone know the solution?