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Jana175New Contributor
asked in General Discussions
Jamf Connect and File Vault

Hi, we have recently started using Jamf connect for our Mac Users. We are using a test user right now. I have noticed that, when you restart the computer it will ask for a username and password, and it will not show the Microsoft Entra login screen. It will show the Microsoft Entra Login screen once the user signs out, but if the user restarts the computer it will show the filevault login screen. So the issue with this is, we have a password policy for our end users to change their passwords every 90 days. So it's possible they will change their password and will not be able to login the mac unless they use their old password. Or they might forget their password altogether then I am not sure how we will be able to get back in on the Mac.  Is there a way to disable the file vault login screen so the user will just see the Microsoft Entra login screen even when they restart the computer? The Microsoft Entra login screen only appears when the user signs out instead of

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howie_isaacks
howie_isaacksEsteemed Contributor
asked in General Discussions
Symantec Management not installing during ZTP

I have been having problems getting Symantec Management deployed during my enrollment process. Like a lot of Apple admins, I use a script that runs the whole ZTP process. All other apps deploy reliably with no issues. What makes this even harder to figure out is that if I use Terminal to run the SAME POLICY that is being ran during ZTP, it works. Every time. The ZTP script is running "jamf policy -event install-symantecmanagement". The only difference between this and me using Terminal is that in Terminal, I need to use "sudo" before the Jamf policy command. Also, a Symantec Management install policy that we have setup to run at check-in for Macs that don't have it installed for some reason works. There is only one Symantec Management install policy. It works when we use Terminal. It works with a check-in policy, but it won't work when the ZTP script runs the policy. Here's the breakdown of the install policy. I get a "Cloud-enabled Agent Installation Package" from the app owner at my

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howie_isaacks
Asifahmed
AsifahmedContributor
asked in General Discussions
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ec11New Contributor
asked in General Discussions
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MathiasO_TKNew Contributor
asked in General Discussions
Jamf Pro API Script Remote Device Lock - "The request requires user authentication"

hey folks!I Need some help with my Script to trigger API Computer Command "Remote Device Lock"Purpose: I want a script which requests user input with "Computer Name" , get the Computer Jamf ID (this works!), and afterwords send the Remote Command "Lock Device" with this ID -> at this point I get a Error:Script result: <html><head><title>Status page</title></head><body style="font-family: sans-serif;"><p style="font-size: 1.2em;font-weight: bold;margin: 1em 0px;">Unauthorized</p><p>The request requires user authentication</p><p>You can get technical details <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.2">here</a>.<br>Please continue your visit at our <a href="/">home page</a>.</p></body></html>Here are more Informations: I user the API Client&Roles Setting in Jamf, created a API Client with some Priviliges:"Read Computer Inventory Collection

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KalpeshwNew Contributor
asked in General Discussions
summerly
summerlyNew Contributor
asked in General Discussions
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mthomaContributor
asked in General Discussions
binjali
binjaliContributor
asked in General Discussions
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KalpeshwNew Contributor
asked in General Discussions
Jamf ADCS connecter not working due to missing client auth config

I have installed ADCS connecter to get PKI certs on mac devices.After everything correctly configured found that JAMF cloud is communication was rejected by ADCS connecter server. IIS logs shows error code 403.7 this error code generally talks about missing/incorrect client cert.when I looked into IIS settings from:"IIS>ADCSProxy website >Configuration Editor>system.webServer > security > authentication >iisClientCertificateMappingAauthentication" iisClientCertificateMappingAauthentication config is as below:Enabled --> FalseoneToOneCertificateMappingsEnabled-->TrueoneToOneMappings-->(Count=0)My question is it expected behavior? do I have to manually add the client cert details in IIS iisClientCertificateMappingAauthentication? Ideally certificate connecter installation should have been taken care of this.      

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KyleEricson
KyleEricsonValued Contributor
asked in General Discussions
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tubmantNew Contributor
asked in General Discussions
Inconsistent results with erase-install from Ventura 13 to Sonoma 14

Our org has been using erase-install 33.1 off and on for full macOS upgrades but now we want all users on Sonoma 14.When testing on a (Intel) VM logged in as regular user, it runs through and finishes the update properly.  It also worked on about half the client Macs but also fails to work on a lot of other client Macs.  A common failure in the logs is:2024-08-16 12:16:11 | v33.1 | [get_user_details] user cancelled dialog so exiting...How are they doing this as it's set for no user interaction and I've done all the screenshots to track the procedure.  Is it hanging somewhere and the error is spurious?  The script is long and convoluted and I'm definitely not comfortable with scripting and therefore not good at interpreting it's errors.One user was not present for the procedure as they were out of town and later on when trying to upgrade their Mac manually in Software Update, it errored out twice with an 'internal error'.  Manually downloading the Sonoma install

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_aDiedericks
_aDiedericksContributor
asked in General Discussions
Jamf App Catalog Patch Management Dialog Prompt

Hi there, Jamf App Catalog is great at patching applications. The only caveat is the method that it uses to communicate with the end-user that an update is pending. Most of our users ignore or are unaware of the notification from Jamf App Catalog when a new update is pending and as a result complain of their apps getting abruptly closed. This is compounded by an ongoing issue of inconsistent notifications (an issue that has been open for a couple of years).   Is there a way to mitigate the above issue by maybe a passthrough of a notification to a prompt or dialog box that the user can interact with? All my attempts at trying to resolve this issue is cut short by there being no direct feedback on the local machine that is recording Jamf App Catalog interactions with the local machine i.e a log that can be leveraged to base notification triggers on a Jamf Pro policy and Notifier App.   I thought to leverage IBM Notifier for this task as it would be ideal. Except that once

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_aDiedericks
EmreU
EmreUContributor
asked in General Discussions
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InubiNew Contributor
asked in General Discussions
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Provincial_Pine
asked in General Discussions
michaelprice
michaelpriceContributor
asked in General Discussions
ImAMacGuy
ImAMacGuyEsteemed Contributor
asked in General Discussions
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wstewart3Contributor
asked in General Discussions
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hdagidirContributor
asked in General Discussions
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llckhrt1New Contributor
asked in General Discussions
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Scott_ConwayContributor
asked in General Discussions
atomczynski11
atomczynski11Jamf Heroes
asked in General Discussions
Jamf ID is missing work email, and associations.

Reason for this post is to start a conversation around Jamf IDs.As of late, my Jamf ID is missing Organization email, organization association, certifications, as well as products.(Last I checked, I can still access support tickets sot this is a good thing)I reached out to support, and they had me create a seperate Jamf ID using my business email and I'm being told that this account will be tied to the organization.I asked for my Jamf certifications to be connected with my personal Jamf ID again.Is this really how we are doing this now?Having to maintain a private Jamf ID and work Jamf ID?There is a bit of discussion on this on Slack, however I wanted to share this information here, for those of us who are not using/not able to access Slack.

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mvu
Jacek_ADC
Jacek_ADCValued Contributor
asked in General Discussions
XCode 15.4 Deployment

HelloAnyone here, which used the guide for the xcode installation from:Deploying Xcode on managed devices (jamf.com)everything works for me til i start to install it via self service. After downloading the pkgi receive in my log:no app at /Applications/Xcode.app, exiting I am using the script from:Configure Xcode post installation script with SDK download for Xcode 14 and 15 (github.com)#!/bin/sh export PATH=/usr/bin:/bin:/usr/sbin:/sbin xcodePath="/Applications/Xcode.app" if [ ! -e "$xcodePath" ]; then echo "no app at $xcodePath, exiting..." exit 1 fi # select Xcode xcode-select -s "$xcodePath" # accept license xcodebuild -license accept # install additional components xcodebuild -runFirstLaunch # add everyone (every local account) to developer group dseditgroup -o edit -a everyone -t group _developer # enable dev tools security DevToolsSecurity -enable # download platform SDK # all available platforms # xcodebuild -downloadAllPlatforms # update previously down

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Jacek_ADC
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tsawyerNew Contributor
asked in General Discussions

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