Hello - My district uses Jamf Pro and we use Jamf Teacher within this. It seems that Jamf Teacher has updated recently and since then Jamf has been a mess!  When trying to create a lesson and allow apps, an app shows multiple times and most apps are not even available. Has anyone else had this issue and if so, do we know if it is being worked on? Thanks!

Hi everyone, During our testing, we've encountered an alarming issue with Jamf Protect on BYOD devices. Even though we've configured the Jamf Trust app to route only specific domains through the Jamf Protect gateway, it's logging all web activity—regardless of whether it matches the routing policy or not. This presents a serious privacy concern, as it feels like an unnecessary overreach into user browsing data. While there is an option to anonymize user details, this feels more like a workaround than a solution. Ideally, we should be able to implement split-tunneling, where traffic that doesn’t match the company’s routing policy is treated as regular traffic and exits through the device’s standard WiFi interface (iOS/Android). Has anyone else experienced this or found a better way to manage this?

I've run into this issue a few times on different machines, where i let a user upgrade to the next macos version and after downloading the update it prompts admin credentials to install. Neither the local admin or the user's secondary admin accounts work and the only way to upgrade the macos is to sign out of the standard user, sign in as one of the admin accounts and run the update there. Is anyone else running into this issue too or found any solutions? It isnt bad when they are in the office, but remote users without access to admin accounts are unable to upgrade their os.  And yes, jamf has the software update ability, but ive yet to see that succeed in working for major updates. 

Hello All,On a Standard Account, when user tries to upgrade to MacOS Ventura it's asks to enter admin credentials.On the Same machine when it's asks for Monterey 12.6.1 Update, user can update it wit out any admin rights. Trying to find out what could be the issue and how can we mitigate it.Thank you. 

I would like to know a single platform for upgrading and updating macOS with standard user permissions. Does anyone use a single platform for M1/M2 & Intel Mac in their environment? 

Hello,  This is a bit long so please bare with me here, thanks!  I was wondering if anyone could guide me on how I can set this up? I was at JNUC and got a relatively good idea of what it can do when I was at the session. I was told that switching to Jamf School could be done. I will be scheduling something with an engineer in my region, but if I could get a hand on doing this to test on an iPad first, that would be great if I gather more questions and info for the meeting.  What can I do to set this up best? Majority of our iPads are already on Jamf School. I just want to know the best way I can prepare for this in the future with maybe the last several hundred iPads still in Jamf Pro left. We will begin retiring older iPads and removing them from Jamf and Apple School Manager altogether, so at least that I don't have to worry about.  I was looking at the Jamf Migrator tool on Github. Skimming through it it looks like something to setup transferring the whole serve

Hello everyone and I hope you are doing well!Was just curious if there is a Timeout Function for the Jamf Setup App that is currently being used for shared iPads. For example, if there is a shared iPad that is currently logged into using Jamf Setup and it hasn't been used in 20-30 minutes. Is there a way for a timeout to kick in and so the system would notice and execute "This iPad hasn't been used in 30 minutes, so we are going to auto logout the currently signed in user since they are most likely not using this device anymore." Let me know if there's any other details I can provide.Thank you so much and I hope you have a nice day!

Any orgs out there leveraging WiFi only iPhones that are shared between on-campus staff and ALSO trying to implement device level PIN (unique per user) enforcement in tandem with Jamf Setup + Jamf Reset (Soft reset) Wanted to try to see if other organizations have anything similar and what experiences you all have with this. We are moving away from Imprivata Ground Control (Mobile Access Mgr) to due the sheer cost and inconsistencies with reliance on phone cases + docks + host machines. Aiming to have all workflows handled OTA (Over The Air).We have noticed that if staff forget to soft reset a phone using Jamf Reset that it puts a rather large burden on other clinical staff and/or IT Support staff to wipe / reprovision and setup the devices again.Appreciate your time and shared experiences! We are looking at Jamf Return to Service as a replacement to Jamf Reset, but that requires all devices to be iOS 17+ compatible, which we aren't quite there yet. This still wouldn't solve for the is

Hi Everyone,Currently, I am having issues with printing to Ricoh printers in our schools with macs running on both Big Sur and Monterey. Whenever certain students or staff print, they get the following error:ERROR : invalidfont OFFENDING COMMAND : show STACK: (!)I have managed to find a workaround with a change to the Rasterizer in the PPD files of the print drivers, by running the below script:#!/bin/sh cd /etc/cups/ppd find ./ -type f -exec sed -i '' -e "s/TTRasterizer: Type42/TTRasterizer: None/" {} ;However, any mac that I run it on throws the following error:find: -exec: no terminating ";" or "+"If anyone has any input on this, I  would appreciate it! If you have any other questions, please let me know!

If the Apple Silicon Mac computers can not be enrolled through PreStage Enrollment, the Recovery Lock can only be set from remote command, here's how to do it in Jamf API. 1. First, we need to know the managementId of the target computer. we can copy it from computer‘s inventory. (Jamf Pro Server 10.50.0 and above) 2. Open the Jamf Pro Server API page (https://yourInstance.jamfcloud.com/api, or https://yourjss.domain.com:8443/api) , and choose Jamf Pro API PRODUCTION  View.  3. Navigate to "MDM", and choose "POST /v2/mdm/commands", then click "Try it now". 4. Modify the request json body. Input the managementId and the recovery lock password. Set to empty ("") will remove the recovery lock password, set to a different one from previous can RESET the existed recovery lock passcode directly. (PS: Firmware/EFI passcode cannot be reset, must be removed and then set a new passcode.) (copy paste and modify it)   { "clientData": [ { "managementId": "6c1c6fd

Hello everyone,I'm a new Mac JAMF admin at my organization and first time poster here. First off want to say thanks to the community here, as I've already received lots of help here already perusing the forums with other questions I've had (that have previously been covered).  I do have a question as it pertains to firmware / recovery locks as it pertains to M1 Macs.Currently managing a fleet of around 700 Macs. I'll just state what our organization is wanting to have happen and maybe some of you have suggestions that I haven't thought of or found. I have orders from up top to try to lock down MacOS, so employees are unable to wipe it and bypass JAMF. There was some sort of an incident, which has prompted this request. Ultimately if a user is having a problem with their MacOS device, we would like them to bring it to IT for a reimage to ensure the JAMF MDM profile is present. It was my understanding a Firmware password was previously used on Intel Macs but this feature is not pres

Forgive me if this is answered in another discussion - I have seen similar posts, but nothing that gets to the root of what I am trying to accomplish. I am also, unfortunately not versed in BASH scripting, hence the reason for reaching out... I am trying to put together a policy that includes a script to completely remove any installed versions of Oracle JAVA - including multiple JDK versions if found. I am familiar with the official method published here: https://www.java.com/en/download/help/mac_uninstall_java.xml However, if a machine has multiple JDK versions installed, I need a way to detect those and loop through an uninstall command to remove each. Does anyone have a script that will accomplish this? Thanks for any insight that can be provided... Brian

Guys,Since Jamf introduced Compliance Benchmarks which helps admin to manage and report security compliance on macOS. If that's the case, then Intune integration is mainly for conditional access and no need to check for compliance status as Jamf itself let us know the device compliance status. Is my understanding being correct?

Newbie here so sorry if this has been asked ( i already search the forums beforehand and found nothing) We want to create a report in Jamf to detect all versions of Java or any Java App installed. I know other applications it's app name +.app for the value when I create an Application title search, but that didn't work. Assuming since java is added mostly as an extension ( i think). Any help or other links to how it's done would be appreciated! Thanks

After Google announced they would not be allowing basic credentials for SMTP, we are struggling to get the Google OAuth to work. We have followed the steps below and still not have had any luck. It keeps giving us this error but we have tried multiple URLs for the failover and it is not working. Any suggestions?References: SMTP Server IntegrationsPreparing a Google Workspace for Jamf Pro Jamf Pro SMTP Walkthrough 

Hello Jamf Nation! The Jamf Pro 11.11.0 Beta Release features Managed Device Attestation, updated Computer and Mobile Device Inventory Reporting and lots more. How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once you enroll you'll receive an invitation to join the Beta Forum, click "Join this group Hub" to gain access. Email beta@jamf.com with questions. The beta program is covered by the Jamf non-disclosure agreement; please do not share any information regarding your testing on any public forum, including the non-beta areas of Jamf Nation. Use the Jamf Nation Beta Forum or contact Jamf via beta@jamf.com with any questions. Thank you to all who participate in this program!

I have jamfpro allow the camera only in specific specific apps, and disable the camera in the browser and others at all.However, Disabling the camera will also prevent third-party apps from using the camera.How do I deal with this? 

we are using jamf connect for account creation for our environment and we are populating accounts from okta ldap and okta is idp.I am able to download and enrol my device with user initiated process but for auto enrolment I am not able to proceed after doing authentication with okta.I can provided crews and I can approve okta prompt for authentication successfully but right after successful authentication the login window on the devices remains as it is and password box goes blank. 

In my organization, students are often unaware that they need to release devices from their iCloud accounts. Because of this, we experience a fair amount of Activation Lock Errors. Previously, when using the bypass codes provided for each user in JAMF, they worked consistently. Recently (over the past 6 months) I have noticed that there are an increasing number of codes that are not working ot remove Activation Lock from the devices. Currently I am attempting to contact each of the students with directions on how to release the activation lock, however, they are no longer students of the university, so often times, they are not checking their university email, so a better solution is preferable. Has anyone else experienced this? Whether you have or have not had these same issues, can anyone offer a better solution?

Hi,We issued a new ipad to our speech teacher. She has many apps on her old ipad that we only purchased one license for. How do I transfer the paid license to the new ipad? Will she lose all the data from those apps in the old ipad? Both ipads are managed via JAMF Pro. Any help will be greatly appreciated. Thanks.

Estoy buscando ayuda para dar a los usuarios con perfil estándar en macOS la posibilidad de agregar y eliminar redes Wi-Fi sin que el sistema les solicite la contraseña de administrador, pero limitando este permiso solo a la gestión de redes Wi-Fi.Quisiera saber si alguien ha creado o conoce un script que permita otorgar estos permisos, y que pueda enviarse a los dispositivos a través de políticas en Jamf Pro. Agradecería mucho si alguien pudiera compartir una solución o guiarme en el proceso.¡Gracias de antemano!

Hi We've noticed recently that a reliable script to return jamf ext attributes has stopped working in ventura, somona and sequia.oldPass=$(curl -s -f -u $apiUser:$apiPass -H "Accept: application/xml" $apiURL/JSSResource/computers/udid/$udid/subset/extension_attributes | xpath -e "//extension_attribute[name=$extAttName]" 2>&1 | awk -F'<value>|</value>' '{print $2}' | tail -n +1 ) We used to be able to retrieve the value of an ext attribute with the above but it seems to have broken. i see lots online refering to "xmllint xpath" as a fix but doesn't work in our case, just returns an empty value.

We have been seeing several personal IOS devices being prompted to register or sign in with Jamf Pro registration. Our environment uses Intune for MDM, so this creates several issues, including some configuration profiles with applications and such. These are often phones that we are attempting to register in Intune, as well as the users signing in and registering their device with MS Authenticator.

I have a CIS requirement from our security team that will disable an NFS, HTTP, and FTP server and I'm having a difficult time coming across anything on JAMF Nation or Google searches. Is anyone doing anything like this? Thanks!

Hi there, We are using Jamf School and Jamf Pro. Formerly, we had Jamf Pro, but for some select iPads, are still using Jamf Pro. For this particular app, we have 222 purchased licenses, and I removed about 70+ serial numbers off the scope. Jamf Pro is still saying there are 200 in use, with 22 remaining. I have some pushed to Jamf School MDM iPads. Apple School Manager says the same. There are "22" remaining. It's been that number whether I take off or add. There are more problems I have, but for this question, I am curious why the "In use" amount doesn't change. I tried to transfer some licenses over (because we had a volume purchasing problem). When I tried pushing the app, it would ask me to sign in with an iTunes account so I just put most of the licenses back into the other MDM that works with volume purchasing.  Hopefully this makes sense! I took over from our previous Jamf admin so I'm still learning a lot of things and uncovering stuff.  Thank