I pushed out the 2.38.0 version, and the grey box around the Entra ID/Microsoft login is very, very big.It's not breaking anything, but it just looks weird.   I even had some staff working the desk ask if the Macs had been hacked or something, as it looked like an opened webpage window to them.  I guess in some manner it is a "webage", but I told them no, it's not hacked.Any solution to make it look like this again?

Hello to all, Sometimes I remotely wipe my test macs for various reasons. Is the best practice that after the wipe command is sent, and it begins to wipe, should I also delete the device from JAMF inventory or leave it in JAMF inventory? 

Today we are releasing Jamf Protect Agent version 6.1.1; highlights include: Data endpoints for Kafka and syslog are now available in Jamf Protect and Jamf Protect Offline Deployment Mode in the action configurations. The protectctl info command has updated flags related to telemetry and diagnostic output destination. For environments with high compliance requirements, Jamf Pro now provides a configuration schema that can be used to configure Jamf Protect Offline Deployment Mode without using the interface.   See the Jamf Protect release history or the Jamf Protect Offline Deployment Mode release history for more information.  

When i look into inventory I have several devices that are not displaying the device phone number. If the device phone number isn't displaying does this cause any issues with apps? For us it seems that we have issues with the device not getting self service or able to install apps that we push to the device if the device phone number isn't pulling into inventory. Is there a way to force inventory to get the device phone number? I have tried to do an inventory update and it still does not pull in the device phone number.

Since its announcement earlier this year, Jamf Routines has helped Business and Enterprise plan customers automate workflows by integrating the Jamf platform and common business apps Jamf customers use.    There are now 9 new templates available in Jamf Routines. These templates add value to a variety of management workflows. The new templates include integrations with common business applications like Jira, Freshservice, and Webex. They can also automate management workflows like wiping a mobile device, or applying wallpaper to a mobile device to create better shared device experiences.   Below is a full list of the new templates:   Notify Me in Webex Automatically send a notification to Webex on a schedule or when a specified event occurs in Jamf Pro.   Create Ticket in Jira Creates a ticket in your Jira project when a specified event occurs in Jamf Pro.   Create Ticket in Freshservice  Creates a ticket in your Freshservice project when a specified

Hi All,Does anyone know if it's possible to deploy the Adobe CC apps via Jamf App Installers (awesome feature, by the way!) and then issue just the Shared Device licence from the Adobe Admin Console to licence them? It sounds logically possible, since you can just deploy the Shared Device licence file and the Adobe menu bar app without any other apps in the Admin Console... basically, I'd far rather deploy the Jamf packages than go through the Admin Console rigmarole if at all possible.

Just spent 30+ hours working on this so I thought I'd share   Had a few users contact me yesterday with the inability to use teams on their mac. Initial diagnosis was teams cache, so after combing thru thousands of posts and trying to clear the cache with no success, i began trying to uninstall/'reinstall, again, no success. This morning i was affected and ended up installing an OLD version of teams successfully. i tried to upgrade teams through the desktop client and same result. it was then that i noticed that the old version allowed me to use single sign on, and the new version wasnt even getting there.    the current resolution is that i have turned off ourMicrosoft Enterprise SSO plug-in for the affected devices.    if anyone happens to find the url for teams, feel free to share, or i will when i find it so i can put a nail in this coffin and be done with it. for today anyways.....until MS screws up something ELSE!

Has anyone seen this issue where when a user is sending an email to either a windows device or another Mac using office 365 and it has embedded images, but the when the other user gets it, it switches to an attachment. It's hit and miss and eventually goes away and we think it's only this one user that has issues. Our exec support is still trying to schedule a time to troubleshoot because it got escalated up and this user is a EA. The user sending the emails is on 16.87 and the user getting the email is on 16.88. 

Hi, I am trying to create a naming script for computers in my organization based on the inventory preload /Asset Tag field. The goal is to have the computer name be set based on the serial number.i.e.. If serial is 12345 then name be set to COMP-ID-01Thanks,  

We currently have multiple Pre-Stage Enrollments in place. One for Middle School Students, one for High School Students, one for Middle School Staff, and one for High School Staff. It has been recommended that we flatten our pre-stage one or two enrollments, however we assign the devices to a Site (Middle School/High School) during the enrollment process. This triggers Site Specific Policies to run (printer installs, software installs, etc.) and prep the device for use in that building. Were we to only have two enrollments (Staff and Student), What would be the best way to assign those devices to their respective sites after the fact, or do we have the most efficient setup? Additionally, we want to know if there's a way to Bulk Remove device records from devices that have been enrolled? Thank you for any suggestions you may have. -Micah

I’m trying to use a script in Jamf to send an email to a user. Specifically want to do this from a policy: policy installs a package, then emails that user some information.I’m trying to use the Python script from this page as a starting point: https://community.jamf.com/t5/jamf-pro/sending-an-email-via-script/m-p/186819.For testing purposes, I’m only running the script--I don’t have the package included in the policy so that I can focus on getting the script working.I haven’t used Python before. I’m guessing this script is just a skeleton and I need to do some additional things to get it to run, but I don’t know what those things are.  I’ve filled in the SMTP_SERVER, SMTP_PORT, and SMTP_FROM values and had our Exchange/Outlook person verify they were correct.When I scope the policy to one of my test devices, the status in the log for the policy just says “Pending” and never changes. If I try running the policy by triggering it from Terminal (sudo jamf policy -trigger [name_of_pol

How do I install and Configure LogonBox VPN on MAC? Please help with this app. I have been trying to automate the installation of this app for a while but the command is not working and failing with the Installation Command Line Error.I am requesting the Steps to Automate this case.

So I have a configuration profile thats installable via execution URL:jamfselfservice://content?entity=configprofile&id=120&action=execute .Said config profile has the "Allow Removal" flag checked. Does JAMF Self Service have a "remove" URL similar to the execution URL , that I can use in Shell script, so I can have a non interactive , script triggered removal of the config profile?   

We have recently enforced OKTA MFA for all our users and experiencing an unexpected behaviour on some of the user’s device. They users are prompted for 2FA on jamf login screen after native login, however we have not enforced any mfa on device level.Could anyone please assist in understanding why this is happening and any recommendation to avoid such prompts.Thanks,

I have an iMac that was in Apple School Manager. I meant to temporarily unassign it for troubleshooting purposes, but I think I must have released the device instead because now I am not able to add the serial number back into ASM. Apple Support told me that I'm basically out of luck and I can never add that computer back into our DEP ever again. They told me that it is essentially released forever. I can't believe that even Apple cannot help me re-assign this device, even with proof of ownership. Has this happened to anyone else? And if so, were you ever able to re-assign the device in ASM somehow?

I wanted to monitor if our Macs are doing their Microsoft Defender Full and Quick Scans  properly in Jamf.As I couldn't find any solution out-of-the-box I came up with a custom script, in case anybody got the same need.The problem I faced, was that the Mac only saves the state of the last 7 scans (Quick and Full Scans are combined). So let's say you schedule your Quick Scans once per day and your full scans once per week and the user is on vacation only on the "Full-Scan-Day", you have no chance to see, if a full scan never ran or just the week before, but was overwritten by Quick Scans.That's why I came up with two different timestamps for the full scans, that one timestamp will always be in Jamf, to see when the last full scan ran, the second one might not really be needed, as it only checks the Full Scan within the last 7 scans.The script might be a bit fragile as it relies on Microsoft to keep the same format for the "mdatp scan list" command, but for now it works :)You will a

I am seeking help with a project. I have created a package within Adobe that I want to push to a Smart group.This package contains approved versions of specific Adobe software. I also need to downgrade the software it it exceeds the version.Any help will be appreciated. 

It's extremely annoying that Jamf have decided to prevent Jamf Pro cloud instances from being upgraded before 14th September to v11.9.0, after already bumping v11.8.0 of Jamf Pro.It does not seem fair that we are still waiting for key features to be made available in Jamf Pro, which should have already been released months ago.Why Jamf are you making life so difficult with getting new key new features made available to Jamf Pro customers?

Hey all, Anybody managed to install Elastic agent via jamf pro? during the installation process, it asks whether I want to instal it in /Library/agent and I have yes/no options That is pausing the installation process and I need away to auto answer with yes !Thoughts?

Hello,I am trying to copy and paste this script https://github.com/Macjutsu/super/blob/5.0.0-beta2/super in to Jamf. It is close to 10,000 lines. When I copy and past short snippets of the script, Jamf allows me to save it, no problem. However, if I try to copy and paste the whole thing, I get a 403 error saying to contact my IT Administrator, which that is me. :) I don't have an issue copying and pasting other, smaller scripts. Is there a limit to how many lines you can paste and save at one time?Thank you ahead of time for your advice.

We are a school housed on a church campus which means there is often foot traffic in our rooms outside of school hours for church activities. We have our wifi ssids and the church has theirs, not tumultuous - we just have different needs to accommodate. We largely don't have an issue allowing the use of our technology, but recently noticed our Apple TVs connecting to the church's guest network. We obviously want to keep our devices on our network.Is it possible in Jamf School to restrict the ability to change Wi-Fi networks on TVos? 

what are you guys/gals doing with the 'secure token' popup ? I don't have FV2 enabled and AD users are getting the popup, so we have them select 'bypass'. i created a configuration profile, using the custom settings payload i added this .plist file (com.apple.MCX as preference domain) <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict> <key>cachedaccounts.askForSecureTokenAuthBypass</key> <true/></dict></plist>

Hello,I installed the sccm plugin for jamf, but I have a problem. I have the synchronization which is carried out but the data does not appear in sccm.I looked in the logs of the plugin but I have no error, the xml files are well created.Have you encountered this problem before ? Regards

We deployed the new cisco secure client last week along with the new configuration profile. The profile installed on 341 devices and is pending on 54 devices. I spot checked some of the devices and they're online and checking in correctly, but the profile isn't installing and causing issues when trying to use the VPN. Any ideas other then restarting. These Mac's are currently running Sonoma.

Reading Jamf documentation on this is kind of confusing . During prestage enrollment for computers is activation lock automatically enabled?  There is in option in the device prestage for a ios/ipad devices that allows you to turn this on, but for computers that option is not there but the jamf documentation seems to hint that its automatic for Macs? Also to check the status of actitation lock on the mac documentation is confusing. It says the Activation Lock status is displayed in the device's inventory information with a value of "Enabled" or "Not enabled". The device's status will show as "Not enabled" if Activation Lock was configured for the device in Apple Business Manager or Apple School Manager during enrollment. I'm asking this because I'm noticing Macs in apple school manger are showing as activation locked off even though we enroll our Macs through a prestage, Maybe I'm just confused and the Not enabled, activation locked off mean User activation lock is off and no