Hello I am testing automated device enrollment and during the test we have 1 failed command and i have no idea what it means can anyone shed some light on the error message please  and please let me know what i can do to not get the error message to pop up anymore i appreciate any assistance in advance (:  

What are folks doing to update thier Macs? Both of Jamf's methods are flaky at best. Anyone get a straight answer from support on this? We had a ticket that went nowhere for 3 months. Also had the assurance that this would be resolved with Jamf Pro 11 and Sonoma. We see the same flaky business happening. We manage a few hundred Mac desktops and about the same Mac laptops. Nudge is not an option for Lab environements. Trying to understand how Jamf Pro is helping streamline the process of securing our Macs. We have met all of the requirements for things to work according to the support engineer we worked with.Would like to hear how other admins are dealing witht this? 

We Seem to have developed a problem since upgrading to Jamf 11 that when we try to push out a Configuration profile to enable/disable an item in Privacy and Security the Config Profile lists as deployed, is appearing on the laptops list of Config Profile but absolutly nothing has changed in the Privacy and Security settings. For Example trying to set up the new Teams program with Folder Access the Config Profile is correct but nothing has changed on the device. Our Position is correct except no Alderaan.

Hello, I'm looking to modify the configuration file for Cisco AnyConnect for our users. The file xml by default goes to /opt/cisco/anyconnect/profile/. I wish to make a simple alteration to modify the hostname and address name of the VPNs available.What is the best course of action for this? Should I create a pkg file to overwrite the already existing config file or is there a way to simply edit it? Thank you.

Hello,I have a list of serial numbers for devices from our inventory system and I want to see their status in Jamf School. Is there a way to search Jamf School using that list of serial numbers? I know this is possible in Jamf Pro, so I am hoping that there is something similar afailable in Jamf School.

Hello,Just after enrolling the Mac on Macos 14 with Jamf prestage, there is this grey screen. (It happens just before creating the user account so when inspect this mac with jamf, there is only the management account created)On the grey screen, there is only login and password.Is there a bug ? Or does it happened to you ?

I have the following code to update wallpaper with custom base64 encoded image. I am confident this is correct, but I keep getting the error "Problem sending command, prior command may be pending, or device may not be capable."I can't seem to find any indication what would cause this. Any thoughts or ideas would be appreciated.   $curl = curl_init(); curl_setopt_array($curl, array( CURLOPT_URL => 'https://myserver.jamfcloud.com/JSSResource/mobiledevicecommands/command', CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => '', CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 0, CURLOPT_FOLLOWLOCATION => true, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => 'POST', CURLOPT_POSTFIELDS =>'<mobile_device_command> <general> <command>Wallpaper</command> <wallpaper_settings>1</wallpaper_settings> <wallpaper_content>'.$base64_encoded_wp.'</wallp

Hi all, I'm trying to upload a guidance from Compliance Editor to Jamf pro. I'm at the portion where it's asking for a client ID and secret. I haven't used the jamf API before and I know you need to create a API role first, but I'm not sure what privileges I would need for a compliance editor upload.

Hello we are currently testing a privilage management software and we have demoded some of our admins to standard users, we noticed that standard users can not start a time machine back up, we did a bit of search and located a few scripts with the following lines  but they dont seem to change anything security authorizationdb write system.preferences.timemachine allow/usr/bin/security authorizationdb write system.preferences.timemachine allow we have used similar code  for print and wifi settings and they do seem to allow users to print and connect to wifi but enabling time machine still gives the MacOS pop up asking for credentials on ventura and sonoma. "system preferences is tyring to modify your systems settings" - "enter your password to allow this" we tried adding the /usr/bin/security authorizationdb write system.preferences.timemachine authenticate-session-owner-or-adminto allow all users but still no luck. 

I've deployed SMART Notebook v21 and 22 in the past, but I want to get everybody upgraded to version 23. I'm ignoring the product key. The gist of it at the moment is that if I push out the v23 pkg to a device that already has v21 or v22, Jamf reports an error on install: Installation failed. The installer reported: installer: Package name is SMART Education Software installer: Upgrading at base path / installer: The upgrade failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An unexpected error occurred while moving files to the final destination.) If I install the v23 pkg and there aren't any versions already installed, the install goes fine.Here's some detail on the installer:Installs a folder called "SMART Technologies" to the Applications folder, containing a bunch of apps, and another folder with a bunch of apps. None of those app names match the name of the pkg.DMG containing base installer

Hi everyone,I was wondering if you can help me with my issue. So I'm setting up Nudge for my company and we decided to go with option 2 from the Github page. My objective is, I want the "Your Device Requires a Security Update" window to appear and to make this machine update when I press the update device button on the window.  I have a test Mac with Big Sur installed Ver 11.7. I was able to set up the policies for the Nudge suite to be installed automatically to my tester which showed in Self Service as 'installed'. I was able to set up the configuration profile which the test Mac is part of. My question is, (Which I believe is the issue) setting up the criteria in the smart group. I set the criteria the same way as in the github page suggested but it's not finding my test mac. It shows 0 computers in that group. I was wondering if you can help. I will attach screenshots of my configuration.One more question: In Application & Custom Settings - under the requiredinstallat

Has anyone updated active directory bound Macs past Mojave?I have tried updating to Catalina and newer but every time after logging in to a domain account it just sits there spinning.The setup is:Active Directory bound,Jamf enrolled,Mobile accounts turned off,Local library folder turned off,UNC Path enabled - So the library should generate on the network folderChecking /library/logs/DiagnosticsReports/ from a Windows 10 station I can see reoccurring CRASH files relating to accountsd happening between 6-7 times a minute (please see a copy of one of them below). As of typing this up, the client computer is still at the pinwheel stage after 22 minutes and the logs are still reporting the same thing.Process: accountsd [1987] Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd Identifier: accountsd Version: 113 (113) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: accountsd [1987] User ID: 795780844Has anyone came accross a similar issu

I am migrating my workflow of managing the macOS ALF firewall from scripts/policies to Jamf MDM profiles. Found odd behavior that prevents users from making changes.Even though I have explicitly set the new ALF profile to allow users to modify ALF if needed (Jamf Privacy & Security > Firewall settings change > Enable user changes to the firewall settings), the ability to manage ALF locally is greyed-out (disabled) on my test Macs - even though the user is a local admin(and can authenticate to unlock the Security & Privacy pane.As soon as I remove the profile (un-scope the target Mac) the ability to modify ALF returns.When I examine the raw XML plist (/Library/Managed Preferences/com.apple.security.firewall.plist) I dont see any key/value pairs related to restricting users from modifying ALF (assuming I'm looking in the correct location.)When I look at the raw XML plist (/Library/Managed Preferences/com.apple.security.firewall.plist) I don't see any key/value pairs related

After working perfectly the week before, Composer is now prompting to install its helper tool over and over again. When I first launch Composer, it shows as not responding in Activity Monitor, then it prompts to install the helper tool. If I go to /Library/PrivilegedHelperTools I do not see the Composer helper called "com.jamfsoftware.Composer.helper". I do see it at this file path on my personal MacBook Pro, so I know that is the correct location for the helper to be installed. I did try manually copying the helper from its location at /Applications/Jamf Pro/Composer.app/Contents/Library/LaunchServices/com.jamfsoftware.Composer.helper to /Library/PriveledgedHelperTools, but when I do this and then launch Composer again, I see it get deleted, and then I see the prompt again. Here are the things I've tried:1. Remove Composer completely, including its plist and reinstall it from a fresh download from Jamf.2. Rebooted my Mac.3. Manually copy the helper from the Composer app to /

With the changes to macOS in the last two versions. I'm wondering how people are monitoring disk utilization. The Smart Group offering of Criteria "Boot Drive Percentage Full" isn't giving real results. I show only 3 folks with over 67% full. However, if I go to a computers: pick a machine and check its storage I see Data 250.68 GB 75% 58.46 GB Encrypted No Is there a way to change from Boot to Data so I can figure out who is in peril of having a computer seize due to a full disk? or a system update that is going to fail? or a BigSur upgrade that is going to tank? Right now I feel like without using another app like Kolide (osquery) I have no idea the health of my fleet.

I can't seem to figure out where the config profile payload for handling these lock screen options are. Also, is there a way to let standard users adjust these without admin credentials?

Hello,We have an in-house app that we want to push out to a specific group of employees. Apparently, that requires their phones to be in developer mode. Has anyone been able to force phones into developer mode via jamf rather than getting our hands on each phone?

This feature is listed as "experimental" in Google Chrome, but for some reason is enabled by default. We've seen this cause a disruption between Zendesk and a third-party integration here, and I saw another user on the Mac Admins Slack say it's causing an issue for Cloudflare Zero Trust in his environment, so I wanted to share the fix in case it's useful for anyone else. I resolved this by deploying a PLIST via configuration profile with the following key/value pair: <key>DefaultThirdPartyStoragePartitioningSetting</key> <integer>2</integer> When you do this, it'll look like nothing changed. The flag is still set to "Default" just as it was before. The difference is that what the default is has changed under the hood. You can verify that your profile deployed successfully by typing chrome://policy in the Chrome search bar. This will show you a list of all of the Chrome policies that you're managing. Make sure you quit Chrome and re-open it bef

What is your favorite way to add a login item to your Mac? I have an app (IP in Menubar) that I'd like to start when our Macs start up. I see there is a configuration profile for login items, but I don't see a way to add a custom application

We're running 11.0.1 on-prem. Since we have a pretty large instance, there are a number of in-flight updates:I did click that yesterday. It timed out. However, if I look at the front-end server that processed the request, it's still running one day later. In the log, I can see that it's still attempting to clean up commands. Is this normal? How long did it take you guys to enable it? And approx how many in-flight updates did you cancel?

Is there a way to send mass action commands in Jamf Pro to reset all settings on iPads while keeping the Wifi Profile? That way I don't have to manually re-enter the Wifi password on hundreds of iPads after wiping them to prepare for new students???

I hope this message reaches someone who has experience with Jamf Pro API and Compliance Editor. I find myself in a bit of a predicament and would sincerely appreciate any assistance or guidance.I'm currently working on uploading guidance from Compliance Editor to Jamf Pro, and I've reached a point where the system is asking for a client ID and secret. Admittedly, I haven't delved into the Jamf API before, and I'm feeling a bit lost.If any seasoned Jamf Pro users have successfully navigated this process, could you please share your insights? I understand the need to create an API role, but the specific steps and considerations are a bit unclear to me. If you've faced similar challenges or have successfully integrated Compliance Editor with Jamf Pro, I'm eager to hear about your journey and any lessons learned.

Hi all, I have seen by chance in our JAMF School instance that people from locations that should not be synced with Apple School Manager (turned off in the settings at JAMF) still show up in "People". How can this be? What am I doing wrong?

is anyone deploying here the the okta Verfiy App in Mac through Jamf to get the Push notification of authorization ?  and i have some queries related to enable touch id and fastpass remotely for okta Verify App in mac

I setup Macs for deployment, all are less than a year old and rerunning macOS 14.x+. Main profiles are pushed out by our main IT dept but the office I work in has its own instance and I need to then set profiles to push out Apps to further setup the default device... like FireFox, Chrome, Adobe Reader DC, Edge, Teams, etc. I attempted to add a package to use (Adobe Reader DC(.pkg)) and I am getting an error that is very general. "Upload failed: undefined" - I have limited access to JAMFPRO so I am not sure if it has to do with that or I am just missing something?