Hi Everyone.Scratching my head a little over this one and hoping someone could point me in the right direction.I'm currently deploying a corporate wallpaper to all MacBook devices and its working fine.However, if possible, I would like to use a different image for the lock screen. Is it possible?Thanks! :-) 

Just started at a new company and they are in dire need of an endpoint AV solution (among just about every other security precaution that exists).I am working to set us up with Jamf Pro and I wanted to reach out to see if you have any experience with Jamf Protect (instead of a "more traditional" AV). Most of the posts here are from last year and before I commit to something like MalwareBytes I wanted to check to see if anyone has experience with Jamf Protect as I am a big fan of the tight MacOS integrations and the reduced risk of something breaking with OS updates.I am 100% not sold on an AV yet so I figured I'd reach out here before diving further into the weeds.Thanks!

Is there anyway of sending a reboot command to a device? Specifically an iPad, we have some in mounts and its a pain to get to them and physically reboot them when there is an issue.

My question is very simple, is it possible to search for files in my clients' recycle bin? With EA or politics?

Hi,Momentarily I have this issue with adding a MacOS app package in Jamf School.When I click Add App and select the MacOS Package option, I can drag the file into the field, but when it reaches full it gives an error.The message shows: "Fault: The uploaded asset could not be processed."Does anyone have a solution for this issue. I just want to add 2 apps like this because the previous ones were outdated.Thanks in advance.

Hello all,My team and I are new to Jamf and trying to clean up the profiles of our predecessor. Recently our Big Sur lab devices have been having issues with their login screen--in the local system preferences you can see they are toggled to Name & Password to allow all network users to sign in, however, they keep switching to a login screen where there is a list of local users and no option for new sign ins. It can be temporarily fixed by signing in and out of our admin profile to come back to the normal sign in. So I made a config. profile for all network users sign in with Name & Password with a display message but when I moved it from my test group to a device in the lab, it only displayed my message from the new config. profile but still showed a list of users. Obviously, I know it could be an issue with the new config. profile but I tested it on a completely new device that I manually enrolled and it was successful. I'm thinking it could be conflicting with an o

Hello,I would like to install ANyDesk on my client workstations and to do so I need to give my users disk access permissions in the system preferences.How can I do this?

When we all went home when Covid struck, I had a day or so to setup some local accounts for people to use if their usual logins failed. I created both a standard and an admin account. These were pushed out via Jamf and setup on all computers we have on our instance. Now that things are slowly returning to normal, I am wanting to remove these accounts from some computers that no longer need them. I have found that just removing them from the policy doesn't remove the account. Is there a way to do this? I assume I will need a script of some kind. If there is a way to do it through the GUI, that would be best...

Hello,We have a fleet of computers, each with an administrator session and a user session. The latter is the one that is used.I would like to change the password of the admin session. I have tried using local accounts but the change does not work.Can you help me?

I have a file that I created in Automator that essentially points the user to the proper share on a storage server. I do this as there are many different departments, with multiple shares per department. I have the file created in Automator, then wrapped up as a DMG in Composer. I then send it out via Jamf, with both FUT and FEU checked. This is working as expected.Recently, we had to change the server. In doing so, the path is ever so slightly different than it was before. This is facilitating me to need to update those "links" and redistributing them. I have thought that I could just do what I did before and make the change, wrap them up in Composer, and distribute them via Jamf with FUT/FEU checked. On my test machine, this made duplicate links on the desktop. One for the old server, one for the new server. How do I overwrite the existing files on established users and update the User Template? Did I miss something when I created the updated DMG?

Learn how to provide your users more detailed feedback when updating inventory via Self ServiceBackgroundWhile conducting some internal training earlier this week, one of our TSRs asked: “Is updating inventory where the blue circle just spins and spins but doesn’t appear to do anything?”“Yes,” was my deflated reply.Hopefully after implementing this script, you’ll never have to be asked that question again.Continue reading … Update18-Oct-2022Version 0.0.3 introduces a “debug mode” for auditing Extension Attribute execution durations.

Hi we’re a startup having 150 macs enrolled managed by intune. Our company bout jamfcloud (jamf pro) instance and now I’ve to plan a way to migrate people’s macs.I figured out the prestage enrollment, the problem is with the existing macs. Is there any guide on how to have that process smoothly and without much overhead for it team.Also any scripts that can install xcode, homebrew etc. Any github links is appreciated.

Today we released Jamf Connect 2.16.0; this release includes the following:   Password Policy Requirement Enhancements The login window now notifies and allows users to change their password when it does not meet your local password policy requirements. To direct users to the correct location to change their password, set the Change Password URL (ChangePasswordURL) setting. If Kerberos is enabled with Jamf Connect, the menu bar app now detects and displays your organization's password policy requirements for users to reference while changing their password.   Microsoft Azure AD Change Required If Microsoft Azure AD is your IdP, upcoming changes to Microsoft Authentication Library (MSAL) require changes to your Jamf Connect configuration. Existing applications remain functional, but in December 2022 Microsoft will discontinue security updates for Azure Active Directory Authentication Library (ADAL), deprecating the use of common endpoints.   Product Documentation  

I've had a ticket open with them for a week now, and getting any sort of response from them is like pulling teeth.When they do respond, they just ask more questions and don't actually seem to do anything with the information.Is their support really this broken/non-existent?How can you sell an enterprise application when you don't support your users?I will be looking at alternatives.

I am reaching out to see if anyone is running into the issue about SSO not working on Beta Versions in Ventura. Thinking this will work when fully released? Not sure if this a normal when testing the Beta OS's. Ignore or Cancel it still prompts right away or sometime after 15 mins or so. AppSSOAgent looks like is not even running since it keeps quitting. Any Ideas be helpful, thanks  

I have a static group created that is used for my students communication app needs.  One of my students continually deletes the app from his iOS device.  How can I keep him from deleting the app? Under device functinality - I do have Allow removing apps unclicked. 

I work for a K-12 school district and we have been using the same staff restrictions (config profile) for a few years now. Previously, our teachers were able to collaborate in iWork without any issue. It has recently been brought to my attention that the "Collaborate" button is now grayed out and teachers are unable to work on a document together. I have found that unrestricting their device resolves this issue, so I believe that something in our staff restrictions might be causing this issue. All iCloud features are enabled in the config profile, as far are restrictions go,  so I am unsure what other field would be tied to iWork collaboration. Does anyone have any info on this or is anyone experiencing a similar issue?

Hi all,We have one iPad Air 2 which is connected to JamF School and successfully updating, sending profiles, apps etc - but it's stuck in Lost Mode. We've tried the Disable Lost Mode command, and it goes from Pending to Sent, then to NotNow. Has anyone seen this before and been able to get a device out of Lost Mode? We've tried clearing the restrictions, clicking clear pass code, restarting the device multiple times - but it's still in Lost Mode. It auto-connects to the WiFi on restart and pulls down the latest profiles from JamF - so it's not a connection issue to the server. Is there any way we can find out what NowNow means?! Thanks, James

I just want to change our password policy to 12 characters length. And we wanted to to know who it will affect. Meaning if I have a password that is 16 length will it make me change it. I Wanted to see if there was a smart group or attribute that we can make to make sure that it won’t affect the people who have more than what is needed. Also I wanted to know if I do change the policy will it only affect new users or make everyone change it.

We installed ARD for several new hires and in one instance the set of buttons that include UNIX are greyed out.This was installed using the App Store which claims 6 installations under "Family Sharing" but doesn't seem to list machines like I see for my iCloud.I don't think enabling Family Sharing is the fix since the problem machine wasn't the most recent installation.Any ideas?

Hi there, how can I add a shortcut, to open  the camera in QR scan mode, to the home screen? Would be nice if it would had a custom icon too.Best, Volker 

Hi Everyone,I am looking to see if anyone has a JSON handy for using with Google Chrome on macOS so that we can configure items on it like default home page, blocking chrome extensions & blocking chrome sign in ability ? Thanks in advance :-) 

We have enrolled a good number of macs without the Prevent user from enabling activation lock setup in our pre-stage.We will be turning this on in the pre-stage, but for existing Jamf enrolled macs we will be using a mass action: Disable and prevent Activation Lock remote command. Is any way to verily on the mac that the command is working and user is prevent from activation locking the mac? I see in Systems information it a says activation lock is disabled but I want to confirm the user can not enable it by logging into icloud.

Help your users easily provide detailed logs to AppleCare Enterprise Support via Jamf Pro Self ServiceInspirationAfter attending @bradtchapman’s double-live JNUC 2022 presentation — not only was Brad live, so was his demo — I felt inspired to take a fresh swiftDialog-look at our Jamf Pro Self Service policy which allows users to generate sysdiagnose for use by AppleCare Enterprise Support.Occasional, Modest NeedsOur occasional, modest needs don’t require the level of automation Brad has built into ITS-LOG!For file-uploads, we elected to leverage the case-specific, AppleCare Enterprise Support Agent-generated GigaFiles link, to which end-users can upload a maximum of 50 GB per archive, after authenticating with a valid Apple ID (similarly to how we provide feedback to Microsoft).Continue reading …

Good morning,So I'm not that familiar with certs, but we are setting up ISE system, and we need each machine to have its own trusted cert from our PKI.  While i use JAMF I'm not that familiar with Certs. I have read trough the below, but still not sure how to push out a Unique trusted cert to each MAC. I have done things with JAMFs internal CA for the mac but never an PKI.https://docs.jamf.com/10.25.0/jamf-pro/administrator-guide/PKI_Certificates.htmlAny Documentation or resources? EDIT: I did find the below. Would Setting up AD CS allow us to generate a Unique Cert Per machine? https://docs.jamf.com/technical-papers/jamf-pro/integrating-ad-cs/10.40.0/Distributing_a_Certificate_Using_a_Configuration_Profile.html