Looking to deploy a config profile to a specific LDAP user group.  I'm setting scope to All computers with a limitation to the LDAP Group.  Only a couple machines show up as in scope even though I know it should show like 45.  Any ideas on that?

We have a new MacBook Pro with M1 Max and it's not enrolling properly. It's showing up in JAMF and it says it has enrolled properly and installed all policies and apps, but I can't check it as no user Account is created automatically.Normaly we get a JAMF User Setup Page where the user can login with his M365 credentials to setup the user account.This MacBook just skips this step and shows us no users. Instead it behaves like it has joined a Domain and it want's username and password to login. Sadly this doesn't work as well.We're running JAMF Version 10.41.0-t1661887915Does anyone have an idea?

Over the years, you, our Jamf Nation members, have given us feedback around how we could improve your community experience. And for that, we’re so grateful! It led to the remodeling of this very community last summer and allowed us to create more meaningful spaces for you to connect and learn from each other. But you want more, and we want to give you more! You (singly and collectively) communicated that you want a space within Jamf Nation where you can share deeper, more detailed technical thoughts. You want to hear more creative and common ways to use Apple and Jamf to achieve success in your environments. You want a technical blog space to share these ideas and workflows. Well, folks, we’re happy to announce we heard you, and we’re making it happen! We’re excited to introduce Tech Thoughts, a technical blog that’s dedicated to serving as a space where Jamfs and Jamf Nation members alike can share their expertise on important, time-sensitive technical

Hi all,as 12.3 is out just couple hours I went and gave it a try on my lab machines. At first I was surprised taht JAMF Connect (2.10.0) was not shown at user login screen and instead I was presented with native system login. I have discovered that 12.3 is reseting login database and therefore to revert to JAMF Connect login screen there is a need to re-apply authchnager command. In my case I created smart group for all machines installed 12. and scoped policy which only has file and process payload defined with following command "/usr/local/bin/authchanger -reset -jamfconnect" to the smart group earlier created.Big thanks and creds to TTG and his guide: https://travellingtechguy.blog/re-enable-jamf-connect-login-window-after-major-macos-upgrade-monterey/

Hi  I recently found a device with an unknown profile installed by an user.  I don‘t know how to delete it or how to find devices with the same profile (smart group doesn‘t work)  

Hello,I am new to Jamf Pro and I am trying to configure a web clip to automatically open with the Google Sheets app. There is a way to open a google docs using googledocs://... with Google Docs apps.Is there a way that we can have a spreadsheet web clip to open up with Google Sheets?Any advice or work arounds with this?Thank you!

Cannot run Following on policy curl -o '/Users/Shared/agent.zip' https://ggd.masked/csm/profile/downloadMacAgent/id ; unzip -a /Users/Shared/agent.zip; cd /Users/Shared/AgentSetup; installer -pkg CAG.pkg -target /Gives me Error on PolicyResult of command:% Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0 28 27.7M 28 8162k 0 0 4676k 0 0:00:06 0:00:01 0:00:05 4704k 100 27.7M 100 27.7M 0 0 11.8M 0 0:00:02 0:00:02 --:--:-- 11.9M Archive: /Users/Shared/agent.zip checkdir error: cannot create AgentSetup Read-only file system unable to process AgentSetup/. checkdir error: cannot create AgentSetup Read-only file system unable to process AgentSetup/CAG.pkg. checkdir error: cannot create AgentSetup Read-only file system unable

Please let me know if you have problem with wifi connection to corporate network after upgrade macOS to version 12.5. Now in our environment every Macbook prompt users for credentials before connect to wifi instead of using installed certificate. In version 12.4 everything worked fine. I would be grateful for the tips. Thanks!

Hello, I am looking for a script for activating the right click for an apple mouse.Thanks for your help,

I am setting up ipads for a shared class environment using the Shared iPad prestage enrolement.I have set up a config profile to tie down the iPads. When the iPads log out they clear all the browsing data etc but I want to be able to disconnect the guest user from the wifi. Does anyone know a way of disconnecting from wifi automatically when the iPad logs out?Also does anyone know does they prestage enrolement timeout session actually work? Thanks 

I've noticed that if you do a mass-action command to upgrade iOS devices (say 10k), the DB load increases a LOT for the next couple of days. My guess why this happens is because devices are locked and Schedule OS update is sent over and over. Or the OSupdatestatus command is instead sent over and over since the devices don't actually update for some time as the users don't explicitly do the update when prompted or the device remains locked for a few days.I'm assuming the increased load comes from that JAMF needs to keep track of all these devices until they update. But isn't there a smarter way to do this? For instance, why does it need to send the Schedule OS update over and over? Why does JAMF need to send OSupdatestatus over and over, especially since JAMF pro doesn't do anything with the data collected?Just thinking that this flow could and should be optimized as it is currently a bad idea to use for a larger number of devices. Any dev for JAMF pro that has any inp

Dear community,I'm trying to write a small script which helps me to automatically upload the photos of our students that our teachers can see them in the JAMF teacher app and the Classroom app. I found the following very promising endpoint: https://api.zuludesk.com/teacher/uploadPhoto (https://api.zuludesk.com/docs/#api-Teacher-uploadPhoto)Currently, I have the following issue: I'm trying to authenticate the teacher with the following route: https://api.zuludesk.com/teacher/authenticate (https://api.zuludesk.com/docs/#api-Teacher-Authenticate). Before doing that, I need to get the company ID with https://api.zuludesk.com/teacher/companies (https://api.zuludesk.com/docs/#api-Teacher-Get_companies) but I get the error "404 - Not found". The request is set to "POST" and authentication to "Basic Auth" with username "Network ID" and password "API Key". Other endpoints are working fine (i. e. https://api.zuludesk.com/user

At one point, I was able to create, edit, save Scripts in Jamf Pro using my Standard User account that had Full Access/Administrator. I am now using my LDAP User account that also has Full Access/Administrator. Now the LDAP account and my Standard User account are no longer able to create, edit, save Scripts.When I try to save the script, I get error "403 Access Denied. Contact your IT Administrator for assistance". From Jamf Pro User Accounts & Groups, I've confirmed all the checkmarks are there (although they're grayed out).Am I missing setting that will allow me to save scripts?

Hello all,I'm a new JAMF administrator for a University employing around 3500 individuals. Had a situation pop up last week with one of our departments, and while I'm finding similar threads in the JAMF community I haven't stumbled upon one quite in the situation we are in. We met with one of our department heads recently. The department has purchased approximately 60 new iPhones to replace 60 aging iPhones for her personnel. All are managed via JAMF Pro. Unbeknownst to us, Apple IDs were created by the department and setup on all 60 iPhones. These Apple IDs are being managed by the department head who is now finding its becoming quite tedious to manage all these Apple IDs. We as an organization have not restricted the ability to sign in with a personal Apple ID. I've been asked to look into if there's a way to remove the use of these 60 or so privately managed Apple IDs on

Hi, I would like to know if it is possible to download a report about the Jamf Users & Groups from the setting( not computer/device users), or if it is possible to create a smart group with only the Jamf users in it.

I'm attempting to switch computers from Jamf Now to Jamf Pro. I created a configuration profile for disk encryption and it's showing the device is encrypted. However when I view the settings on the device via inventory in Jamf, there's no Disk encryption configuration and the PRK is "unknown". When I try to reissue, the policy just sits at pending despite logging out/in or rebooting. I haven't been able to find anything helpful in documentation or on the web. Thanks. 

We have just received our first M2 mac and it seems off the bat that there are some issues with enrolling it - usually during enrollment from our JAMF site (that we carry out with M1 and Intel macs) we could profiles installed onto the machines but with M2 I see for the first time it needs a QuickAdd package installed that completes installation. This always fails and then when I try manually enrolling with sudo jamf enroll -prompt I get the message - An error occurred while enrolling computer: The jamf binary could not connect to the JSS because the web certificate is not trusted. Checking in the background for policies that use the Enrollment Complete triggerEnroll return code: 70 We are currently using the in built JAMF CA cert...would this be causing it?

Hi,I was wondering if anyone can point me to a resource or a script that I can run via policy using Jamf Helper that will check the version of the installed O/S and if it's not equal to the latest we're supporting will advise the user how to upgrade and will potentially remind them once every week until it's done. I do not want to force the upgrade just remind users and give them the steps to update ie: Apple Menu-About This Mac-Update. If there's a better way to do this without a script I'm also open to that alternative but I think Jamf Helper might be the best way. Thanks in advance!

I have a case opened with support but hopeful maybe someone else has an idea for this. We have a few Apple TV 4k's we are trying to enroll in jamf. I was able to get it to show in AC2 and I prepared and wiped the device and it showed up in our DEP. The device shows up in my prestage in JAMF but no actual device exists in my inventory. When I try to step thru the apple TV, I get to the screen asking about remote management, when I click continue, I get an error saying Invalid Profile. Anyone seen this or how to fix this?

I understand the built in log out trigger is long gone, are there any newer workflows for running scripts at logoff?

Hi folks, hopefully someone can help. I've arrived in a new role at a new organisation and in the last week we have seen a huge increase in devices becoming unregistered from Intune - previously this happened at a rate of around 1 per week, but I'd say there's been 10-15 devices in the last week with this issue. Also, when users try to re-register their device via Self Service, it will go through all the steps (Self Service > Company Portal > Jamf Page) but not actually re-register the device. In most cases, the solution is to remove the MDM and re-enrol. I inherited this setup, but it was configured following this guide from Microsoft. Also, I don't have direct access to Intune (it's a financial company) but I can make requests for changes to be made on that end. So - where do I start trying to troublesho

This morning my users started complaining that they could not log into their systems. I noticed that my JAMF Connect MenuBar ProfileJAMF Connect Login ProfileJamf Connect License Keyare missing from some of my users that I know were there.what happened? 

Hi all,I’ve been asked to block AirDrop on some students iPads. There’s an option in profiles in Jamf Pro that says Allow AirDrop and I restrict it. The only thing that’s happening to me is that the AirDrop function in Settings disappears and the AirDrop option in the control centre is disabled but AirDrop is still enabled.Is there something I’m missing here? Can I enable AirDrop to Contacts Only via profile? Thanks

Good morning,At the end of the week we received some reports that several of our endpoints had missing profiles. This was caught because of one configuration profile that is used on a small number of machines is to set a custom background. That background was reverting back to the default Monterey one and forced an admin to check and see that all of the profiles we employ for that set of machines was missing. The MDM status was also reported back in the console as 'No'. On a couple of these, it seems like re-enrollment resolved the issue but we are still wondering what could have triggered this. Some of these machines were recently upgraded to Monterey over the past few weeks. Has anyone been seeing behavior like this? Anyone have any ideas on what could have caused it? Thank you! 

What is the proper way to make a macOS Monterey Smart Group? Typically I put in the macOS number as the criteria (10., 11., etc) but that doesn't seem to work... It's catching OS X Sierra 10.12.x machines in it.