We have an iPad 4 from 2012 that runs on IOS 10.3.3, It seems to accept some commands from JamF School but most of the the command's we can send to our newer iPads do not work on this (e.g. it won't accept a background image or a webclip). It also says it's 'not supervised' although we did install it through AC2. Is this due to the iPad being old and the IOS is old or are we missing a step here?Thanks

Hello, I have a question. Has anyone else that has integrated Intune with Jamf get the JamfAA pop up continuously to re-register it? I have ours set to Self Service only and almost every morning all the users get that pop up which is quite annoying? any guidance would be greatly appreciated.Thanks,

The change password feature in the JC menu is not opening up for some users. License config is on all devices and verified license is good.  Just odd its only some users and not all that are having the issue.  Running on JC 2.8 currently.  Change pwd should open to a url that we have defined in the config but clicking the link does nothing. All other menu options work. This is happening on Intel and M1 devices as well. Monterey for OS.

Is anyone using the "iboss cloud connector 2020" app with the iBoss content filter for off-site iPad filtering? I've tried it for a few weeks with our 11th and 12th grade 1-to-1 students this month, but eventually turned it off because students were repeatedly complaining of slowness, apps not allowing file transfer, and the connection mysteriously breaking and asking for a proxy password sometimes with no obvious explanation or method of troubleshooting it. If anyone else has used this, is my experience typical?

Has anyone developed an api or an option for an end user (iOS) to run the Update Inventory command? 

Hello There. I am doing a move for 100+ Macs from the current PreStage to the ZeroTouch Prestage. was wondering if someone has an idea of how to move all these machines to a different Prestage without having to select them 1by1.  Appreciate the help thanks 

With a clean install of macOS 12.6 we are unable to print to Windows Server 2022 print queues over SMB. Local printer gets paused and CUPS shows error “unable to connect to printer”. Updating from 12.5.1 to 12.6 does not experience this issue, so far only clean installs are affected.

Hey all.  I have a policy to place, once per computer, policybanner.rtfd in /library/security.  I noticed the other day that these are missing on our Macs now after Monterey. Do OS updates remove policybanner.rtfd from this folder?Are people using other methods of using policy banner agreements?Thanks in advance!

Can someone tell me if its possible to remove company data only from a Mac computer when we want to unmanage a device from Jamf? the use case is if a user who has been working for the company, using their personal Mac, wants to now leave and get their device unmanaged by us.  It seems the only options available are a full wipe, which aint gonna go down well with a user and their personal machine.  Or running the sudo jamf removeFramework command, which seems to only remove the profiles and configs, but not the apps and their data.   I am specifically thinking about Outlook for Mac and OneDrive for Mac.  We cannot be in a situation where we are relinquishing management of a personally owned Mac but then leaving our corporate IP (Intellectual Property) on the device.  Surely if Jamf are offering their service to enterprises this must be an option somewhere?In todays data security centric world it must be an option.  Microsoft does this we

Has anyone had any luck with a good Configuration Profile for Spirion agent deployment? I'm on the struggle bus trying to deploy this software.

Since the beginning of this school year, we have been seeing some major issues with Airplay lag.    It seems to hit Apple Silicon Macs the most but has affected some Intel systems.   Systems are on different  OS versions from Big Sur to Monterey.    The common factor seems to be the Apple TVs and tvOS 16.   The issue goes away for a period of time if we restart the Apple TV.Has anyone else experienced this recently?

Hi,How do we change the wording pushed out by Jamf App Catalog when there are updates?Thanks.

We have this issue ongoing for a long time now. Almost every morning, Outlook prompts our users and asking for credentials. I would say it happens when a computer has been for sleep i.e over the night and next coming morning the user open the lid and the pop up is already there. Probably because Outlook is pushing in the background while there is no connection to our domain? Is there any way to prevent or disable it? If I close the popup and wait 3-5sec, Outlook established a connection to the server and everything works as usual. This is very annoying for our users that have to enter their credentials every morning.We have tried with the office reset tool and nuking the keychain etc..The problem comes back after a whiel.We are running Exchange on Prem 2019.Running latest version of Outlook, macOS 12.6.x 

Greetings and salutations! I have a script that displays a prompt to rename the Mac during provisioning to my org's naming convention.  It was working until relatively recently and the policy logs show it fails with "Script result: 69:189: execution error: Application isn’t running. (-600)".  my guess is some Apple update broke the script but scripting is a weaker part of my skills so help would be fantastic.  Thanks! #!/bin/zshdefaults=/usr/bin/defaultsCurrentUser=$(/usr/sbin/scutil <<< "show State:/Users/ConsoleUser" | awk '/Name :/ && ! /loginwindow/ {print $3}')MacName=$(sudo -u "$CurrentUser" /usr/bin/osascript -e 'tell application "System Events" to set MacName to text returned of (display dialog "Enter the new Computer Name:" buttons "Continue" default button "Continue" default answer "" with icon 1)')scutil --set ComputerName "$MacName"scutil --set HostName "$MacName"scutil --set LocalHostName "$MacName"defaults write /Library/Preferenc

I was wondering if there's an updated script on installing vlc on macOS Catalina machines. I have tried modifying older scripts with no luck. Any help would be appreciated. Thank you.

Anyone know how to return the value of <user_approved_mdm since="10.4.0"> using Powershell?I can get the info in bash using xpath, but I've tried pulling it via powershell (I've got limited knowledge) for one of our teams that only uses Windows.  I know the value is under computer>general>management_status<management_status> <enrolled_via_dep>true</enrolled_via_dep> <user_approved_enrollment deprecated="10.4.0">true</user_approved_enrollment> <user_approved_mdm since="10.4.0">true</user_approved_mdm> </management_status>

I am trying to figure out a way to authenticate my AD admin user accounts while doing 'su' or 'sudo' commands. (or even unlocking the System Pref)  Our Macs are bound to AD and we add a few AD Groups to the local Admin group.  This is setup and working while the mac is on-network. (and had been for years)  We can run sudo with an AD admin account, while on-net and it can reach the AD servers to auth.My goal is to be able to do this while the mac is at home / off network.  We do use JAMF Connect with PingFederate, so I'm thinking there should be a way to do this.  I'm just not sure how to get the pam.d to go to Jamf Connect while trying to auth our admin account.Anyone out there done anything like this?

Hi all, I have setup Azure AD SSO for accessing our JAMF Pro Cloud host. Each time I login I get this error: It only works if I use an incognito window from Chrome. Any way I can get it to work using our default browser (Edge) or at least without having to use an incognito window?

Hello All I am having an issue where it seems securetoken is not being enabled on our accounts, thus FV2 enablement window shows up and asks to enable but it doesnt work after entering the users password. We are using jamf connect with OneLogin for user accounts. What process is everyone here using to enable FV2?

I wish to download a 50Mb pkg installer from a website onto macs. when I run the bellow command it only downloads 152 bytes of the pkg instead of 50Mb. What am I doing wrong?curl https://somewebsite.com/packname.pkg -o /Users/Shared/packagename.pkg 

I recently update my AutoPkgr server to 12.6 and I am not getting an error. Looks like a Python error. I did replace the "is not" with "!=" in the 2 scripts but then got a "Failed Local Trust" error. Anything I can do to get this fixed?? /Library/AutoPkg/JSSImporter/jss/auth.py:61: SyntaxWarning: "is not" with a literal. Did you mean "!="? if r.status_code is not 401:/Library/AutoPkg/JSSImporter/jss/jssobject.py:531: SyntaxWarning: "is not" with a literal. Did you mean "!="? if self.can_put and self.id is not "0":Failed local trust verification.

After removing Admin rights from local users, they cannot update some apps. They're getting a popup to enter Administrator rights and click on Add helper. Not sure what this is. Please advise. 

I’m trying to add iOS update compliance to jamf when the iOS device is first setup. So if the iPhone is on 15.4 it will check and say device needs to be updated to 16.0.2 whatever.. is this something I can do or anyone have any experience with this?

Hi All,Been using Jamf School for a while now with AD binding, this is really slowing down the log in time so have switched to Jamf connect with Azure AD, I've followed the training videos and done some googling, and have managed to get it to work but not ideally how I want the experience.Currently user is greeted with a Microsoft log in, put details in, then it wants to create a local account password, and possibly creates a local account.Would like microsoft log in then it just goes straight to the desktop, no local account, almost want the same experience that AD binding gave but authenticate with microsoft account.In Jamf connect config under authentication I have ticked Always require network authentication, but this has made no difference.Is this possible, am I not understanding the mechanics?Any ideas, suggestions, help is very much appreciated.

Scenario: Some iOS devices that have been set to lost mode, including always enforce lost mode, aren't actually in lost mode. The reason why that has happened seems to be due to the following: 1. An administrator enabled lost mode in JAMF. The device was offline at the time.2. Sometime later, all pending and failed commands are cleared (regular maintenance of JAMF, good to do when you have a large environment with 60k iOS devices, where some are more active than others)3. Sometime later, the device comes online and never receives enable lost mode because the pending command was deleted. Now, JAMF still believes that this device is in lost mode, but it isn't.I understand this is probably due to limitations in the implemented logic in JAMF. For instance, if a configuration profile was never installed because it was cleared when it was still pending, JAMF detects that and reissues the install command for the missing configuration profile on the next inventory update. However, it