I'm currently testing Jamf and have everything working as I want with with the exception of figuring out the best way to rename computers after they are setup.  Currently I'm using Jamf with Jumpcloud pushing the user accounts for staff to an employee's computer however I'm stuck with the default computer name of Macbook Pro. I'm trying to figure out the best way to script this or use a policy that runs after the user is setup  to that a machine can be renamed for username-Macbook Pro.I'm wondering what the best way is to accomplish the renaming task so it can be automated and not have to be done manually each time a computer is deployed . Thanks for any suggestions. 

So I enrolled a test Apple TV... After I confirmed that it received all of the desired configuration profiles, I sent a wipe command to it. Out of the corner of my eye, I saw the screen go black so I then deleted its record from the JSS. With the screen black, the Apple TV sat there with no light on the front of it. After 2 or 3 minutes I got impatient and unplugged it - I thought it would have rebooted after the wipe. When I reconnected the power cable, I see that it has my “Conference Room Display” payload still on it, which means it’s still managed and never got the wipe command from the JSS!The “Conference Room Display” restriction does not allow me to get to the main tvOS screen so I can perform a system reset. To make matters worse, I can’t send any management commands to it because it’s no longer in the JSS! Is there any magic command I can do to this thing to get it back to factory?

We have tried to set up device compliance multiple times and it keeps failing on registration.  I currently have a ticket open with jamf support but its going nowhere.I have upgraded my cloud to version 10.46.1Here is part of the log from the company portal app.2023-05-25 13:37:31.279 | workplaceJoinSdk | 344229 | INFO: -[WPJBaseKeychainAccessor getRegistrationInformationWithTenantIdentifierInternal:domainName:error:] [Line 190][2023-05-25 13:37:31 +0000][WPJBaseKeychainAccessor] getRegistrationInformationWithTenantIdentifierInternal - check for incomplete registration or no registration.2023-05-25 13:37:31.279 | workplaceJoinSdk | 344229 | ERROR: [errorCode:-400][2023-05-25 13:37:31 +0000][WPJBaseKeychainAccessor] getRegistrationInformationWithTenantIdentifierInternal - tenant is unregistered!2023-05-25 13:37:31.280 | workplaceJoinSdk | 344229 | ERROR: [errorCode:-400][2023-05-25 13:37:31 +0000][WPJDecisionHandler] retrieveKeychainAccessorForTenantInternal - unable to retrie

Hi folks,we have a policy available in Self-Service, which executes a script that opens Microsoft Outlook and set some settings.#!/bin/sh #Get current User currentuser=$(scutil <<< "show State:/Users/ConsoleUser" | awk '/Name :/ && ! /loginwindow/ { print $3 }') echo $currentuser #Runs Apple Script with current User sudo -u $currentuser /usr/bin/osascript -e 'tell application "Microsoft Outlook" to set properties of exchange account 1 to {ldap server:"xxx.xxx.local", ldap use ssl:true, ldap port:"xxx"}'When executed from Self-Service we are getting a pop-up asking for "Jamf wants to control access to Microsoft Outlook".We've created a mobileconfig with PPPC but still get the pop-up.Can someone give us a hint how we can solve this?thx and regards! 

I'm having a really hard time consistently getting forced updates to work through Jamf. I finally was able to get a upgrade via packaged policy to work yesterday but I'm not having a lot of success using the Software Update payload within the policy for minor updates. I need to figure this out because ensuring that our computer operating systems are up-to-date are the whole reason why we upgraded to Jamf Pro in the first place. I'm currently testing computers going from 13.0.1 to 13.1 and 12.6.0/1 to 12.6.2 It says the policy executes correctly, but it's not installing the updates on the computer

I am testing moving users from Admin to Standard and I am running the command below in Files and Processes in a policy and it works and makes the user Standard, but when I reboot it reverts back to Admin. The machine was bound to the domain (we are working to get away from that), so I thought maybe that had something to do with it, and I unbound and ran the policy again and when I rebooted, I was back to Admin again. I have no policies applying post reboot and none of my profiles appear to be doing anything in terms of user rights. Does anyone know what I may be missing and how I can keep this from happening? dseditgroup -o edit -d myusername -t user -L admin

Hello all, We want to provide an action to all our IT helpdesk teams that they should run on the user's Mac before a support incident is sent to a dedicated Mac support team. They  don't always have physical access to the Mac and won't have access to the JAMF Console.   Is it possible to run a policy on a managed Mac through an API call ? The policy itself is very simple: it only contains the "Update Inventory" command and the scope is set to all computers, so there's no requirements on scope or possible issues on exclusions.  I could not find any API action on policies to do that..

HelloMy company is planning to move away from Sophos to MS Defender. Is there any tools out there that locks a user out while the uninstall Sophos is happening, reboots and then installs Defender? Assuming I can do this via a policy but I just don't want users to intervene while it's uninstallingThanks! 

Hello, we have a problem with google chrome. After getting 20 licenses and deploying to our ipads it is not showing up on the ipad screen. According to jamf school it is installed, but on the ipad it is not. The layout is configured correctly and the profile is up to date. What can be the problem?

Hello, we have a lot of iPads for a special use case. Therefore the devices are very restricted. We are using a configuration profile with a home screen layout and restrictions for Apps.We restricted many apps and especially we are using the function "App usage" with "Only some apps allowed". Since iOS 18 it's no longer possible to send a document via Airdrop to this device. The sound of reception is heard but no notification appears to allow the document. The status on the other device which send the document is "waiting".It works again, if I remove the function "app usage" from configuration profile. Is there any option to add AirDrop or the notification to "allowed apps"? Or is there any other workaround to use this function with AirDrop? Best regardsFabian

Hello, We are going to use Jamf Security Cloud (Radar) on our macOS devices.We will not be using the ZTNA part.I still haven't understood if the Jamf Trust application is really necessary if we are not using ZTNA and, if it is necessary, what does it bring? Thank you for your help.

Greetings all, We are migrating from our on-prem Jamf Pro to the cloud product.  We are working with Rocketman Tech as consultants, and with Jamf Support of course.  I just wanted to hear from anyone who has gone through this transition as to things to watch out for, possible problem points, things you would do differently and so forth.  Our "lift and shift" date is January 21, 2025, so we are definitely approaching the critical point in the process.  Any thoughts or comments would be greatly appreciated.

We are currently seeing minor updates being deferred even though there are no restrictions on them. There is a major OS Deferral set for 90 days and enforced and no other settings.  I thought maybe it may have been the Jamf configuration profile, so I configured just the settings manually but same issue appears. If I disable the configuration profile completely, all updates show Deferred: NoThere going to be no major release until the end of the year so its safe to disable the policy for now but would be great to get an understanding on why this is occuring.    

I never configured a separate patch policy for Jamf connect I just went into Settings--Jamf Apps---Jamf Connect and have the Automatically Deploy and Update Jamf Connect configured.  Currently it shows the latest version and Minor\\Maintenace is selected. I notice that for some reason I only have a handful of devices that are on the current release and the others are on various older versions.    What triggers Jamf Connect to upgrade?   Where would I see why it is failing

We're looking at our options for patch management/app updates. Many of our apps are available in either the Mac Store or Jamf store so we could just use automatic updates. Is there a best practice? Is it better to use automatic updates or use patch management?

My district uses Jamf School to manage iPads.  We set wallpapers for each school and prevent students from changing the wallpaper.  Students found a couple of loopholes in iPadOS 17 that allowed them to change the wallpaper (via Focus and by setting a picture from the Photos app as background).  These loopholes are resolved, but some of the iPads still have the wallpaper students set.  The wallpaper hasn't reset to the assigned wallpaper after checking in or after reinstalling the profile that sets the wallpaper.  For some iPads we've tested, we can only get the wallpaper to reset after erasing the device. We can continue to erase iPads as needed to correct this (most could probably benefit from this anyway), but is there another solution we could try to force the wallpaper back to the assigned wallpaper?  

Hi Everyone,After upgrading the operating system to Sonoma, I noticed that I could not see the Profiles section. I see the message in the screenshot below. Has anyone encountered this situation? Does anyone know the solution? 

We have created Sites in our Jamf instance and are now planning to delete all of them. Before proceeding, I would like to ensure that none of the sites are currently being used by any policies, groups, or configuration profiles. Could you suggest the best way to gather detailed information on their associations?  

Is anyone having issues packaging the additional content for Logic Pro X 11?I've tried twice, and my normal method isn't playing ball.In short, 'Composer' a whole installation, Also move related receipts to /Library/Receipts and add that to Composer. Build the PKG, PKGchunk up the 60-80GB file, upload and test deploy.If I remember correctly, the Logic Pro X 10 receipts used to appear in the users library and had to be moved. Now they're arriving in /Library/Apple/System/Library/Receipts - this seems to be a protected location. Any sudo ditto commands to that location result in 'Operation not permitted'.Anyone had any success getting Logic to register all the installed content?

Hi all, I was wondering if I'm the only one no longer able to load the https://macadmins.software/ site that was previously hosted by Microsoft? When I go there now from any device I get a GoDaddy page, so it looks like they didn't renew the site hosting perhaps? I used this site all the time to get the most recent packages for Microsoft software. Is everyone else seeing the same thing as me? If so, has anyone heard anything about this, if this will be coming back or if that's it? I know for a while now while the links all pointed to the most recent versions of software, the version numbers listed on the site were stuck on some old version from many months back, but it was still working to download the most current releases as early as this month.

hi does any one know how to force safe search in google for ios. ie automate the ticking of the safe search box in google settings on the ipads? or is a one by one process, i have a fleet of 500 and need to do it by the end of the day..yay

Hello,Need to force some extensions on our fleet via MDM. I've already done so with most of our enabled browsers but can't find anything on Safari on how to do that.Is there any way to force them on it?

I am attempting to set up pre-stage enrollments for Jamf, but am running into some issues:I manually assigned a device to our business manager account for testing purposes. When I sign into the account, everything looks like it works correctly, but the device isn't assigned to any user. Is there a way that it can be automatically assigned?I would love to get Google SSO set up for creating the local user account. Would I need Jamf Connect to accomplish this?Thank you in advance!

Help! I have been trying to endlessly to get this to work...what am I doing wrong? I know for a fact that the logged in user has the workplace join key in their keychain but for some reason, when trying to run this for an EA it doesn't report correctly.  I know the jamf runs with elevated privileges, but should it be able to run this without prompt for user credentials (like root), or is this not going to be possible?   #!/bin/zsh currentUser=$( echo "show State:/Users/ConsoleUser" | scutil | awk '/Name :/ { print $3 }' ) uid=$(id -u "$currentUser") haswpjkey="No" wpjkey=$(launchctl asuser "$uid" sudo -iu "$currentUser" security dump-keychain | grep "Workplace Join Key" | xargs) [[ "${wpjkey}" == *"Microsoft Workplace Join Key"* ]] && haswpjkey="Yes" echo "<result>$haswpjkey</result>"  

If I wanted to test a script locally on my mac before deploying it out - how would i go about doing it?Do I open my terminal and drag the".sh" file in there?