when I choose ABOUT THIS MAC it says (11-inch, Early 2014) but the JSS hardware inventory for the same computer says its an (11-inch, Mid 2013) does anybody else get this same result/discrepency ???

Our network team have made some changes to the Palo Alto and now Mac App Store images aren't loading. All we get are placeholders They've allowed the 17.0.0.0/8 range but it appears that the images are hosted elsewhere. Does anyone know what else we need to unblock to resolve? Thanks Al

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I saw some threads from 2010, but those steps seem to be out dated, is there a way to find / remove autorun data for machines in Casper 9.x?

Hello, I am unable to Netboot Late 2015 27" iMACs. We are using the 10.11 version of the netboot image. We can Netboot all other models that we have except this particular model. When we attempt to Netboot we get this prohibitory symbol. Do we need to upgrade the Netboot image for this model or is there something else that needs to be done? Thank you in advance.

Im running JSS on a Windows platform and within the JSS Database Utility the Change MySQL Settings greyed out under the utilities drop down menu. I researched and have seen a solution for mac hosted environments but was unable to find one for Windows. Has anyone been able to resolve this or is this a matter of the Utility version and MySQL version being a mismatch.

Hi We are running the latest version of Casper 8.7 but under the Management tab I am not seeing the classes option to use with Casper Focus. We have mobile device management licenses installed and I am able to enroll devices normally. Any ideas as to what could be wrong?

I apologize in advance if this is a duplicate post. I tried searching for this issue but I did not find a post speaking to this specific issue. We are experiencing a strange issue as of recently with the Imaging app (v 9.82) via NetBoot, specifically having to do with the "Show Custom" button that allows you to make custom changes to configurations on the fly. When you first boot up to the Imaging app on our NetBoot server the "Configuration" drop-down is set to "Empty", meaning there is no configuration selected to be customized. Once a configuration is selected, we are able to press the "Show Custom" button, and it works as it should. The issue comes into play when you use the "Sites" button to assign this machine to a site. After a site has been chosen (that is different from what was set by default when the Imaging app initializes) if we press "Show Custom" the Imaging window enlarges as if it was going to display the customization options, however it does not display anything i

I currently have a JSS built on my internal network. I'm in the process of getting one built for my DMZ. I only want the DMZ JSS to "check in" with machines when they are out in the wild. Do i need to install MySQL and everything as I did when i setup the internal JSS?

Hi, And again an issue that is on my "to fix" list: Random MacBooks are unable to boot after enabling FileVault during an enrollment. This is happening since Yosemite all the way up to El Capitan 10.11.4. Our current scenario: MacBook boots up from external drive with Casper tooling, if FileVault is enabled before the drive gets manually wiped. Deployment runs which deploys OS X (10.11.4 at the moment), installs a few software packages like Chrome and Firefox and reboots when it's done. A first boot script runs after the reboot that configures some basic settings like AD binding etc. and 2 command lines to reset the enrollment history and an enrollmentComplete trigger. All enrollmentComplete policies are executed, like installing Office 2016, configuring our printer, installing SEP and finally configuring FileVault which is a basic configuration containing our institutional recovery key. Another reboot occurs after that and if all went well we are presented with a FileVault logi

Hello, Our JSS (9.72) has about 1,500 enrolled computers and zero configuration profiles. There are more than 20 DPs around the globe that rsync nightly from the master DP. DeployStudio is used for imaging and enrollment in this environment. The JSS is running on a Linux VM with 8GB of RAM. It is inherited from a previous administration and was not maintained or pruned for a while. The JSS has been very sluggish and has to be rebooted every few days. Page loads can vary between a few seconds to several minutes. Today, we see machines failing to enroll because the JSS times out while downloading the certificate. When I checked Global Settings > PKI > Issued Certificates, the heading indicated that there were over 2,000,000 entries. That number just seems mind-bogglingly large, and quite absurd for a system with less than 2,000 devices. By comparison, a colleague's company has almost 10,000 devices enrolled in their JSS (only Macs), and the number of issued cert

Prior to getting Casper, my team has manually configured machines with our local admin account, performed AD binding, logged out, then had users log in with their network credentials, which created a managed mobile account. Is there a way to configure things in the JSS that forces a user to log in using their network credentials during the initial no-touch setup?

Has anyone seen this before? Trying to deploy printers for El Capitan, and even adding printers manually, they do not show up after added. I can see printers via the CUPS admin page though.

Hello My org is using Casper to decrease the amount of hands-on time it takes to image machines that will belong to the end-user. Because of that, they want my last steps to be removing the MDM profile and framework. I can remove the profile remotely through the JSS and have a script that should remove the framework. What can I look for that will confirm the framework has been removed?

Hi all, I'm successfully imaged a few machines with the and used createuserpkg to set the admin account/password. Has anyone attempted to update the password (we need to do this quarterly) by creating another pkg and pushing it to the machine with the new updated password? Thanks,Ronnie

Hello Everyone! I wanted to incorporate NetSUS into out current Casper infrastructure. I got the NetSuS appliance up and running on one of my prototype servers and it's on the same network as the test client. I am able to choose the image during boot picker but when it loads up it ends up Kernel Panicing. When using the same image and serving it off of the OSX server it works perfectly. What am I doing wrong? Info:Using AutoDMG to build the clean image off of the installer (10.10.5) Used AutoCasperNBI to build the NBI with the follow options on:"Will be served from NetSUS or BSDPy""Will ber served from more than one server""Serve image over NFS"also made one for HTTP Virtual Box is my software of choiceSubnets are set correctly with 255.255.255.0 and 255.255.252.0 thank you in advance!

Hey guys, I'm still new to the extension attributes game and was wondering if someone in the community could help be come up with a EA that will return the current set screensaver. I found this attribute that is supposed to provide the current screensaver set time LINK and attempting to modify it has not been very successfull. Any help would be appreciated. If anyone has suggestions on where i can get more info on writing my own that would be great too. Thanks!

Does anybody know of a way I can enable and disable file sharing using casper? I tried the enableFileSharing.sh -- (Enables or Disables Personal File Sharing on Mac OS X Clients) from the resource kit but it does not seem to be working on 10.6 or 10.7 machines. When I set the parameter to YES I get this Running Script enableFileSharing.sh...Script Exit Code:1Script Result: Enabling File Sharing for OS 10.6 ...nothing found to loadUnmounting file server...Submitting log to https://mycasper.com:8443//...Finished. Any ideas?

Good Afternoon I am attempting to use dockutil to place Office2016 icons, and some others on the dock.I created a .plist and placed in /Library/LaunchAgents, then ran launchctl load path the .plist.I then created .sh and placed in my scripts location, running chmod on the file. ( I hope this is enough info)We have a local admin account and 2 domain test accounts plus my normal domain and domain admin account.For the local account, one test account and my normal domain account the dock shows up with the changes I want, (here is the weird part) but for my admin domain account and the test account account the changes do not appear. I even asked a few others too log in and they do not get the dock.Does anyone have any ideas as to whats going on? Thanks in Advance

I've tried to make a profile with a lock screen message and successfully applied it to my own supervised iPhone running 9.3.1, but nothing is showing on the iPhone. Is it not working?

I've created a new Site where a bunch of Macs and their associated policies will be moved... I know how to bulk move the Macs into the new site, but it doesn't look like there's a way to do the same with policies. Will I have to move them one by one or is there a way to do it in bulk (perhaps through the API)?

Hi All,I've been searching for a bit - I'm sure the answer already exists but I can't find it! Where does Self Service for Mac stage the installers? I've got a user who used Self Service to upgrade to El Cap, but "something came up" and he manually killed Self Service. Now when he runs it, it just says the El Cap img is corrupt. It doesn't try to redownload it, so my thought process is to find/delete the existing corrupt download, but I can't find it! Thanks,mbezzo

Good morning all ! My first post, so let me introduce myself : I'm Francois, I'm the administrator of 350+ macs, 70+ servers, network, telephony… and a casper suite user for two years ! It made my life really easier, I'm very happy about it. My company sells language studies, and owns 4 language schools. We have around 40 remote offices worldwide, adding a bit of complexity ;-) I live in Montreux in Switzerland. Everyone should experience the Montreux Jazz Festival some day ! So now, the IT stuff : I'm setting up a new Open Directory server on 10.7.3 to replace my older 10.6.8 server. This time, I would like to use SSL and authenticated bindings. It looks like it's not possible to use the built-in tools. Is there a simple method to do this, or should I script a bit ? I found the bindToLDAP.sh script in the Ressource Kit, but there's no mention of any authentification. FYI I checked these options on my ODM : Enable authenticated directory bindi

Does anyone have an EA that can determine what the JSS URL is set to on each machine? Currently transitioning URLs and just realized that I have no idea how many computers are pointing to the new one and how many have yet to get the update.

I know this is a long shot, but I thought I would see if anyone else here has encountered this issue. Recently I discovered that our Ricoh MP C4502A Printers can no longer print in Color via a PXL printer driver. In order to print in color we would need PostScript support for every printer in our company. Unfortunately, Ricoh discontinued the PostScript Add-On so it is no longer available to purchase. Up until 10.11, we were able to print in Color using Ghostscript GPL, foomatic-rip, and pxlmono. Apparently, this will no longer work in 10.11. I have been able to get b&w printing working using Gutenprint, but color printing is important so it’s not a viable solution. I have been referencing this thread hoping that someone else has found a solution: https://discussions.apple.com/thread/4206876?start=75&tstart=0 Like I said, this is a long shot but thought I would throw it out there in case someone else has any advice. Thanks for reading!