My JSS is running fine, otherwise - inventory, policies, smart groups, etc - but the second I attempt to delete a computer, it takes several minutes to load the "are you sure" page, and then (going on half and hour now) does not seem to complete the deletion. Meanwhile, additional searches still seem to work, albeit slowly. Anybody else experiencing this? [8.52 on 10.6.8 server, clustered to a limited JSS]

I have a fairly simple "Update Firefox" policy that's running right now, and I'm getting a ton of "Error: Package not successfully downloaded: 60" messages with a few successful deployments sprinkled in. I've tried downloading the package via the same path that the policy is using (https://casper.[redacted.com]:8443/CasperShare/Packages//Firefox 13.0.1.dmg) and it downloads fine from the machines I have tested. Why would this crop up now? Admittedly, I did change the internal port for package distribution from 80 to 8443, but that was earlier this morning. The failures should have started immediately, and been consistent, if it were related to that. Right?

Hello, I need to be able to take 150 mac book airs that have user with mobile accounts ran off ad turned into admins on only mac book airs. I want to keep them restricted on pc's

So I followed the guide about how to package Office 2011 and use templates and all that stuff from http://www.officeformachelp.com/office/administration/deployment/casper/ However a few users have complained that their spell checker is not functional in anything except outlook (word, PP, Excel don't work. Excel returns cannot initialize spellchecker).I've scoured the internet trying to find whats wrong and i'm coming up empty. I've tried the dictionary suggestions, deleting the normal.dotm file and stuff nothign seems to work. In word it seems the grammer checkbox is greyed out. If I install the product manually and don't use any of the customization things it works fine. So I assume it's the MUD / Office First Run stuff, but i dont recall changing anything in that, only pre-configuring for Outlook...

Hi everyone, I've been stumped for two days on this one… this isn't exactly Casper related, but I was wondering if anyone here has run into this: I have a user with OS X 10.7.4, re-imaged recently, logging in with a local user (admin) account. She has suddenly lost the ability to connect to a Windows share on her MacBook Pro. The path to the share/folder is: smb://servername.domain.edu/deptshares$/share1 The share is on a Windows Server 2008 R2 server. When she mounts the share, she only gets the root folder (deptshares$) mounted on her desktop, which she is unable to browse. Usually, the share would mount, and a new finder window for share1 appears on the screen, and she can browse the contents of the folder as normal. Our server admins have checked her access and it's set properly, and nothing has changed recently. There are several other oddities that I'm encountering with this issue: - It was working fine before she went on vacation. When she came ba

I want to create a self-contained Package that does the following in this order: 1)Run a script that deletes unneeded files;2)Runs a separate .pkg;3)Places a modified mms.cfg file into /Library/Application Support/Macromedia I have placed these items in Composer, converted the .pkg to source. In composer I see all three items under Sources but I don't see where I can tell it to order these items (run the script, run the .pkg, then drop the file where I want it). How do I order the items and make a single .pkg file so I can deploy as a self-contained package? Or, is there a better way to do what I want? I plan to deploy the final package with a Policy or Casper Remote. I read the Admin Guide/Composer, searched the Discussions, and KB articles but don't see anything that details the steps needed to accomplish this.

Using JSS v8.52 and Mac OS X Server v10.5.8 Using WedAdmin, Casper Remote, or Casper Admin stalls several times a day. This happens when trying to authenticate or if a connection has been established, whatever we try to do fails. When using Casper Admin.app it just hangs and we have to force quit it. We have been just letting the Server sit, doing nothing, and then after 10 minutes or so, we can again connect to it, and use it just fine. I've done a traceroute to it when it's not connecting and when it is, and the route is the same, so I am accesssing the box either way. Any clues on what might be causing this problem, and possible solutions? We are aware that our Server Version of 10.5.8 isn't what's recommended to run JSS 8.52, but am wondering if that's the cause of this particular problem.

We've modified our cupsd.conf file and want to place it into the /private/etc/cups directory. When I use Composer to place the file it creates a ROOT directory at the root of the hard drive and dups it there. To troubleshoot I defaulsts write com.apple.Finder AppleShowAllFiles TRUE then killall Finder hidden files are visible but greyed-out. Unfortanebtky U got the same results of a ROOT directroy at the root of the hard drive with directories all the say down to an including the cupsd.conf file I'm trying to replace in/private/etc/cups I did remove all references to rivate/etc in Composer Prefs, but get the same results regardless. What's the secret to sending a file to an otherwise hidden directory? Thanks,George Spiese

I have found it very useful... so I've thought I post it here. https://kc.mcafee.com/corporate/index?page=content&id=KB68562&cat=CORP_SECURITY_FOR_MAC&actp=LIST Corporate KnowledgeBaseExcluding folders with VirusScan for Mac with regular expressions Corporate KnowledgeBase ID: KB68562Version: 1.0Status: PublishedCreated: March 19, 2010Last Modified: April 28, 2010 EnvironmentMac OS 10.6 (Snow Leopard) Mac OS 10.5 (Leopard) Mac OS 10.4.6 (Tiger)SummaryThis article describes how regular expressions (regex) can be utilized in order exclude folders from being scanned with VirusScan for Mac 9.x. SolutionTo exclude specific folders under the Users profile using regular expressions in McAfee VirusScan 9.x (also known as McAfee Security for Mac 1.0) from ePO (ePolicy Orchestrator): /Users/.*/<your folder path>/.* To exclude VMDK (Virtual Machine Disk) files residing anywhere on the Mac: ..vmdk - locally/..vmdk - from ePO To exclude a

We are trying to image new MacBook Pros and after the image has been successfully applied, the recon fails with this message in the computer's local log: <response>Bad username or password</response> Also, the imaging log in the Jamf server has no record of the imaging despite it having worked successfully (except for the recon). I can manually run the recon after the fact but with 700+ computers to image, this is not ideal. I have read this topic, but nothing there helped: https://jamfnation.jamfsoftware.com/discussion.html?id=2764 I am running Casper 8.5.2 on Lion and all of my clients are Lion. Does anyone have any ideas on how I can begin to troubleshoot this?

I prefer to use Casper Admin's feature to add a Mac OS X installer .dmg and image my workstations from that as opposed to using InstaDMG or Composer. I've opened the Lion 10.7.2 installer and extracted the InstallESD.dmg file. This went directly into Casper Admin 8.4 (although I renamed it) and identified it as a Mac OS X installer. Casper Imaging 8.4 runs the installer just fine on my NetBooted test machine and I see it installing. However, when the machine reboots it goes directly to the Recovery HD partition (installed at the same time) and boots from that. It won't recognize the system on Macintosh HD although all necessary files appear to be present. At first I thought this may be a problem with blessing the system on the Macintosh HD but that hasn't worked. I've verified the Recovery HD is not present before installing using the "diskutil list" command. So, part of the install is working (Recovery HD) but part isn't (Mac OS X 10.7.2 on

What's the best method now for the 2012 hardware? Is there an easy way to pull an image file off a MBAir? There's no FireWire so TargetBoot is not an option. Not sure how else to do one. Someone mentioned using the 10.7.5 may work, should I just update my images with that instead?

So we're finding that we are not in compliance with state mandates because we are not currently filtering internet content on the iOS devices as they leave district. Currently all devices (mixture of iPad and iPad 2) are being used by administrators and teachers in district, and normally while they are in-district our firewalls take care of content filtering for safari. However this is obviously not the case as soon as they walk out of our campus. In order to counter act that i've come up with a couple of ideas, and hope that the community could give me a hand with how to implement them and a workflow that might work. Also, please, if you have a simpler or more stable workflow that you use, I'd be quite grateful for the push in the right direction. 1) Disable Safari when outside network segment:- In this case we’d have to have Safari disable as soon as the device falls out of scope (ip segment in a smart group?) and force the user to run a 3rd party filtered brow

Hey all, curious if I'm doing something wrong. I was running JSS 8.43 and then ran the package installer that I downloaded today to bring everything up to 8.51. The package ran and said it ran fine. I quit Safari, then restarted tomcat, restarted Safari... dealt with the new self-signed certificate squawk in Safari... but the info at the top of the Safari page (the name of the site) still says 8.43. Verified on a different computer that Safari does not seem to know that the JSS should be version 8.51. Rebooted, same same. Am I missing something? My JSS is a 10.6.8 Server running on a Core2Duo Mac Mini.

I went through the enrollment process with some new ipads we received and they say they were enrolled. However Inventory of mobile devices does not list it and the Self Service Icon does not get pushed to the iPad. Have I done something wrong? It worked when I had my jumpstart on it and the only thing that has changed is my activation code.

So I'm trying to create a smart group showing which 10.6.8 machines have had 'Java for Mac OS X 10.6 Update 9' installed, so I can run rtrouton's excellent 'enable java web plugin' script and launchagent: https://github.com/rtrouton/rtrouton_scripts/tree/master/rtrouton_scripts/enable_java_web_plugins_at_login Other com.apple.pkg.JavaForMacOSX10.6Update* receipts show, but not the latest (the one that disables the plugin by default). All machines in questions have been recon'd immediately after receiving the update from the local SWUS - on that I noticed that the package name doesn't seem to include 'Update 9,' BUT if I search for JavaSecurity that shows older updates.

Hey guys, Low priority question. I want to give other some of my users in other offices permission to Unmanage machines in the JSS. However I'm not clear on where that specific permission is set. The closest I found is "JSS - Inventory Tab Privileges -Unmanage Mobile Devices". Anyone have any ideas? Thanks in advance, Joey

Can anyone with one of the newer adapters confirm if Apple put the mac address on the packaging or device anywhere via barcode? I suppose it's too ugly to hope for this. We just ordered a whole bunch and dreading plugging them in one by one to get mac address for JSS.

I'm still testing the distribution points I've built out on Windows VMs around the world. Finally have some Macs that I'm testing on the other side of the world.... The issue is I had is a package I pushed failed using http distribution from one site. I've turned off http distributions, and smb is working fine at the site. It is not the usual problem as the symlink in /Program Files (x86)/Apache Software Foundation/Apache2.2/htdocs/CasperShare does open the folder D:/CasperShare I was able to test another of my sites yesterday and pushed a package and http downloads worked just fine. I built the sites the same way after the server team prepped the VMs... Any hints as to what I might not be seeing? Thanks in advance.

Is SSH enabled in the SUS appliance by default? If not, has anyone enabled it? I'm trying to download open ssh but our proxy seems to be getting in the way...

Okay, this may sound a bit odd given my shell scripting experience, but I need help. It's probably something stupid. Here's the script I've got: #!/bin/ksh # Filename: mountShares.sh # Purpose: Mount file shares automatically with Kerberos ticket # Author: Jared F. Nichols user=`ls -la /dev/console | cut -d " " -f 4` server=`dscl . -read /Users/$user | grep SMBHome: | cut -d '' -f 3` jamf mount -server $server -share $user -type smb defaults write com.apple.dock persistent-others -array-add '<dict><key>tile-data</key><dict><key>file-data</key><dict><key>_CFURLString</key><string>/Volumes/$user</string><key>_CFURLStringType</key><integer>0</integer></dict><key>showas</key><integer>2</integer></dict><key>tile-type</key><string>directory-tile</string></dict>' killall Dock The gist is

I feel like I'm missing something really simple. The Admin Guide nor a jaunt through the Nation here reveal information on creating a custom trigger. Is there an article I'm missing that explains how this feature works?

bonus points for the alliteration in the subject??? Just curious if anyone is getting clever with how you scope out your App installs within self service. I'm debating if it is worth it to create smart groups for machines that do not have an app installed and then limit the scope of that Self Service policy to that group. So basically if you don't have Firefox installed you will see it available in Self Service but as soon as you install it (and fall out of the 'no Firefox' smart group) it will no longer show up within Self Service. Worth the effort?

Hi guys,I'm having problems apply Configuration Profiles to our 10.7.2 clients, they just wont apply.I've met the requirements from the Admin guide but I'm confused why none of the preferences are seen, what is really interesting is when I select a scope and try to add a Individual Computer nothing is listed even though I have 10.7.2 client recorded in the JSS. I've created a group and added a test 10.7.2 client to it to scope the Configuration to it with no joy! Running JSS 8.43 Any help would be greatThanks!

Hey all, I went to log into the NetBoot/SUS appliance today with credentials I had changed from the defaults and I cannot log in. I have been able to since I set it up last week, however now I can't get in. I also didn't get an opportunity to disable some updates, so it filled up the 100 Gb. I provisioned for storage. Could that be some of the issue?