Revoke Jamf Parent device management capabilities when wiping or re-enrolling paired devices. The latest release of Jamf Pro 10.32 supports a new feature for Jamf Parent that introduces more flexible ways to end a parent app session. While designed to increase flexibility for how Jamf Parent is used in any educational setting, it also opens up a new use case in healthcare! Intended use-case in Healthcare: A new way for parents and guardians to have limited, remote management capabilities of their children’s hospital issued device — wirelessly from their own device A quick QR code pairing process within the Jamf Parent app will link the parent's personal device to the hospital managed iPad When the patient’s device is remotely wiped by Healthcare Listener or Jamf Reset , the Jamf Parent app session is disconnected automatically — no work from IT required This feature is available today for customers on Jamf Pro 10.32, and works with the Jamf Parent app for iOS and Androi d Key features available within Jamf Parent App: Restrict games, apps and social media, or set up rules that restrict social media use to certain periods of time throughout the day Create custom rules with the simple step-by-step wizard See a patient’s device name, current device storage utilization, device model and iOS version Quickly lock an iOS device into one or several apps, eliminating distractions during quiet time For more information on this workflow, see: Jamf Pro 10.32 Release Notes Jamf's Patient Experience Solution page Jamf Parent Product Page Jamf Parent User Guide Download Jamf Parent from App Store Download Jamf Parent from Google Play Blog Post (coming soon)
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Hello #Healthcare, I got a strange request. Not sure if this is the right thread to ask in but I will ask anyways. I have multiple iOS devices running various iOS version connected to an enterprise healthcare wireless network with the Wi-Fi Networking roaming settings by Apple . Recently we noticed when walking around that when the devices roamed from one AP to another the Wi-Fi just stop, it would take anywhere from 1-24 seconds to rejoin the network. But when you looked at the Wireless controller the devices showed they were connected. This is happening in multiple areas of our campus and in our shop with only 3 APs. Any help would be helpful.
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The latest release of the Jamf Setup and Jamf Reset apps support a new workflow for shared device management. This workflow called “Single Login” includes:
- Cloud IdP-based network authentication with Microsoft Azure - Role-based provisioning and access control - Enhanced device passcode management - Cross-app single sign-on for supporting iOS/iPadOS apps - A soft-reset logout workflow that doesn’t require a device wipe
For additional details about this release, see:
Jamf’s Shared Device Management solutions page
Jamf Setup Configuration Guide
Jamf Reset Configuration Guide
The Single Login workflow uses key Microsoft technologies designed for supporting Apple's Enterprise SSO Framework. These technologies are currently in public preview, so please carefully consider potential support issues and other potential risks before using. Microsoft preview technologies are subject to Microsoft's terms and conditions and should not be used in a production environment.
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Hello Jamf Nation, I am looking for assistance with an issues that has been slowly popping up over the last couple of weeks. When the iPads are being set up they are constantly getting the following error messages about "The SCEP server returned an invalid response" or "network error has occurred." We are currently running JAMF v. 10.26.0-t1605551305 with iOS devices ranging for iOS 13.3.1 to iOS 14.4.1. Our network is segmented into two networks. One is our secure network and one is our guest network. These devices are connected to connect to the guest network and after about two min they will fail with one of the below message and the only fix we have is to DFU restore the iPad and try again. We currently have 1000+ iOS devices and some of these devices are restored on a weekly basis for patient care. These devices are also used to assist with our Telehealth visits and JAMF Virtual Visits. Any help in resolving this issue would be greatly appreciated.
We utilize JAMF Reset and JAMF Healthcare Listener as well to help in the reset process.
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