jamf connect and filevault

khagskhap
New Contributor

We just rolled out jamf connect to a test environment and we're noticing a few things.

If you restart you don't get the jamf connect login window. It wants a user to login with their password. What is the workaround for this? Is there a way to force user log out after a restart or power outage?

Also our file vault settings are set to personal (individual), but jamf is not recording the key. It says no key present. Any ideas?

I saw a post on jamf Nation saying the only option is to disable file vault on computers running jamf connect. Is this true?

2 REPLIES 2

AntMac
Contributor II

This would be expected behaviour if your connect payload has FDE setting enabled in the connect payload. The way it works once the first file vault enabled user logs in from then on the connect window will not show and it will rely on Filevault authentication to proceed. This deployment mode would be typically what you would want for a one to one user deployment. I will mention that you can reset the JAMF Connect log in window by running this /usr/local/bin/authchanger -reset -jamfconnect. 

This diagram from JAMF explains the behaviour:

AntMac_0-1671532216689.png

 

Reading between the lines I am gathering that FV is not currently being turned on from a configuration profile?Using a separate config profile to turn on file vault and escrowing it is the JAMF recommended deployment method. 

You can certainly run filevault with Connect no problems but you do need the correct setting combos for this to work best. For our environment we followed some best practice guidance from JAMF. As an example this is the way we worked out what deployment methods we wanted/needed: 

One-to-one deployment:
Local accounts need to be identified and added to the hidden users payload
Devices need to be unbound from AD*
File vault setting needs separate configuration profile
FDE setting needs to be enabled in payload – “Enabled file vault for first user”
FV will enable on first reboot after user log in

Shared deployment:
Local accounts need to be identified and added to the hidden users payload
Devices need to be unbound from AD*
File vault needs to not be set
FDE setting needs to not be enabled in payload
Always require authentication should be on
User passthrough enabled
Allow local network authentication enabled

*Additional reading

https://docs.jamf.com/technical-articles/Demobilizing_and_Unbinding_Mobile_Accounts_with_Jamf_Connec...

 

Hope this helps. 

Tribruin
Valued Contributor II

For escrowing the PRK to Jamf, do you have a configuration profile setup to escrow the key? How are you enabling FileVault (via a config profile, a policy, or some other way.)