Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, all customers must update to Jamf Connect version 2.29.0. For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start... View more
I am able to add the Apple clock app to self service, but because I cannot assign a license to it, it won’t download on the managed iPads.I tried “buying” licenses from Apple School Manager, but I can’t get licenses for a system app. View more
Hey Everyone, I noticed when we get to this part of the login for Jamf Connect we get this error message below. Would anyone know how we can get rid of it? View more
Hey Everybody, I notice on my test machine where I am testing Jamf connect that the user always ends up as a standard user. How can we make it so that the user is an administrator? View more
We have 5 different brands and each brand has its own Entra ID, I was wondering if we could setup JAMF Connect PreStage enrollment tied with the specific IdP.Only one Entra ID worked and that is because the SSO on JAMF Pro has been configured and lin... View more
I work for a small organisation with a dozen or so Macs and a couple of Windows machines. I think it's likely we could go all Mac soon as I hate having the mix.I need the facility to remote lock/wipe if a device is lost or stolen. I know that there i... View more
Is there a script or EA we can use to see when the last time Jamf Connect checked the sync status of the password and what the results were? View more
Hey All,First time poster so be kind :-)Setting up a Jamf Pro solution whereby we are setting up ADE enrolment for new device but also migrating devices from a different MDM vendor solution. Solution Jamf Pro integrated with EntraID/Azure for cloud I... View more
Hai community,I am considering switching from Windows laptops to a Mac provided by my organization. However, they have informed me that the device management software, specifically Jamf, which they intend to install on the Mac, may significantly slow... View more
We've been using the Apple solution - How to set up policy banners in macOS – Apple Support (AU)To apply a policy banner at login since we started using Jamf Pro.Recently we implemented Jamf Connect which as you know uses the policy banner.What I'm s... View more
since implementing jamf connect, we keep randomly getting 403 forbidden errors after trying to login (we use azure). has anyone else ever run into this before? we're not sure if it's on the jamf side or the azure side that's causing the issue. View more
Hi We're trying to deploy the latest version of Jamf Connect 2.29.0 to all of our users who are currently running a much older version of Jamf Connect. Please excuse the newbie question but how do I convert the Jamf Connect 2.29. DWG file into a PKG ... View more
Hey Everyone, i am having issues with JAMF connect configurator i am trying to do it where a user will login with their company email and password they sign in then get presented with the okta login window so they can sign in and authenticate but no ... View more
Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, all customers must update to Jamf Connect version 2.29.0. For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start... View more
I have a user on an M1 MacBook Air who has suddenly been getting the following message - credential verification failed because account is temporarily locked. We authenticate via 365 using JAMF Connect. I have checked on Azure (or whatever its new na... View more
Hi there,We currently have Google Workspace configured in Jamf Pro. This allows us to manually search for users in "Users and Location" to assign them to a device.We also have Jamf Connect in our environment that associates the local account with an ... View more
macOS 13.6Connect 2.29Azure/EntraLogging in seems to work fine. Once in, click on the JC icon > change password, box comes up with microsoft asking for our email address, enter and get redirected to our page, then a blank white box. At the bottom is ... View more
Can anyone tell me the benefit of going with Jamf's Cloud solution over On-Premise? I keep seeing plenty of issues with cloud based setups but haven't seen anyone running into these issues with on-premise. View more
I have an open case with Jamf on this, but I wanted to see if anyone else has seen this issue. Over the past two weeks, we are seeing a huge increase in users receiving Jamf Connect notification that their Okta password is different from the password... View more
Hello all. Just for some context, I'm Alex, and I work at a school in the UK. We are currently in the process of setting up JAMF Pro and JAMF connect, and we are running into trouble around DFS shares and Kerberos. Are AD domain is school.local, and ... View more
Hi all, I have several users how are getting a pop up wanting them to register with jamf aad. It gives a pop wanting them to sign in and then grant key chain access, but the users have done this at first log in, and I have managed it clear cache's et... View more
"Perhaps it's just me, but it appears that softwareupdated became more stable around macOS 13.4. Is it still causing crashes or hangs on your Macs? What about in Sonoma? Has Apple officially addressed these issues?Do we still need to use 'launchctl k... View more
Hi All,Total Jamf newbie here. I would like to know if any of you have had any experience with JAMF Connect and DFS shares. Obviously it is stated in the documentation that this is not supported. Have you got any workarounds to avoid binding the Mac ... View more
I'm a bit confused on how Jamf Notify needs to be set up.I get the notify screens after enrollment but I'm getting black out screen for 30 seconds afterwards. I've looked here But I'm not sure I'm implementing it correctly. I do see a notify screen b... View more
With the Jamfs App Installers there is an option to "Install supporting configuration profiles". Jamf note that its not possible to see or modify those configuration profiles, however is it documented what each supporting profile is doing?For example... View more
We are using Jamf Connect with Azure AAD. Our configuration is hybrid and I have all the correct settings I can find in various documents and previous posts. I've even rebuilt the configuration using Jamf Connect Configuration and get tokens while te... View more
We've disabled auto lock and prefer an auto logout but we're having the issue where if a user locks the computer that someone else cannot login. We have fast user switch disabled as it's been for years but login has always show up for other users if ... View more
Hello all we are running into an issue where users cannot log in to their machines after upgrading to Sonoma. Its just a grey screen that shows a username and login prompts at the bottom of the window. Other times a black screen and we cant get past ... View more
This one is for all of those wanting to issue the .p12 certificate to computers via Jamf Pro for Google LDAP Authentication with Jamf Connect. I've recently performed an integration for a customer with Jamf Connect and their G-Suite tenant following ... View more
The company was purchased by another company. The new company didn't have Okta so I've been deploying Okta for them, but we still have the old Okta. We've been using Jamf Pro, Connect, Private Access and Protect at the old company for a while now. Th... View more
Hi All, Since Microsoft change to Entra, when we do PreStage with Jamf Connect (using Azure as Idp) it will ask the user to select an account to sync with your Microsoft Entra ID account.this is extra step in user enrollment (we want by default to ju... View more
