Jamf Connect and reticulating

Harrie
New Contributor III

HI guys

after installing Jamf Connect, and logging in everything is fine
However after the restart the user has to do MFA which works fine, the laptop proceeds starting up, I get the "reticulating splines again" window
depnotify is not installed and laptop is on a network cable .

Who has a solution for this?

thnx in advance

1 ACCEPTED SOLUTION

briangee
New Contributor

I have had the same issue, but was able to resolve it with a certificate for my prestage enrollment package.

You can find info on creating a certificate for your packages here:

https://docs.jamf.com/technical-articles/Creating_a_Signing_Certificate_Using_Jamf_Pros_Built-in_CA_...

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6 REPLIES 6

briangee
New Contributor

I have had the same issue, but was able to resolve it with a certificate for my prestage enrollment package.

You can find info on creating a certificate for your packages here:

https://docs.jamf.com/technical-articles/Creating_a_Signing_Certificate_Using_Jamf_Pros_Built-in_CA_...

TDizzl3
New Contributor
New Contributor

@Harrie are you enabling the notify mechanism via configuration profile ? Would look like this:

<?xml version="1.0" encoding="UTF-8"?> <plist version="1.0">

<dict>

<key>Arguments</key>

<array>

<string>-reset</string>

<string>-JamfConnect</string>

<string>-Notify</string>

</array>

</dict>

</plist> ? 

jmancuso
New Contributor III

I have both of these done and I am still getting that error. Is there a possibilty that the script "notifymech" that we use per the instructions is not working correctly. 

https://www.jamf.com/blog/zero-touch-deployment-with-jamf-pro-and-jamf-connect/ This is what I used as a guide. 

jmancuso
New Contributor III

The “recalculating splines” is generic text that is part of the Notify mechanism of Jamf Connect Logins. It appears if there is no depnotify.log file to read from.Make sure you are not using -Notify in your authchanger settings. Typically, you just want authchanger -reset -JamfConnect

jmancuso
New Contributor III

Above message is from Slack Admins thanks to tribuin ^^ In my case the notifymech script needs tobe updated to read the log. 

@jmancuso Are you saying to remove the-notify to get things to show up? Thier documentation says the opposite. I'm seeing the splines thing too but noticed that is I did a hard shutdown it showed the notify window once I turned it back on and logged in. I have a ticket open with Jamf on this.