Posted on 07-22-2022 06:31 AM
Hi there,
Trying to investigate an issue with our intel MacBooks all of a sudden crashing lately, the fans will go off like crazy and then freeze, machine then reboots- this has happened on 3 separate occasions to one end user- the log file shows
Not sure if Jamf-Connect has anything to do with it? I've attached the log file below.
Any assistance is appreciated!
Process: SecurityAgentHelper-x86_64 [411]
Path: /System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAgent.bundle/Contents/XPCServices/SecurityAgentHelper-x86_64.xpc/Contents/MacOS/SecurityAgentHelper-x86_64
Identifier: com.apple.SecurityAgentHelper.x86_64
Version: 1.0 (1)
Build Info: SecurityAgentHelper-55467140002000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: SecurityAgent [404]
User ID: 92
PlugIn Path: /Library/Security/SecurityAgentPlugins/JamfConnectLogin.bundle/Contents/MacOS/JamfConnectLogin
PlugIn Identifier: com.jamf.connect.login
PlugIn Version: 2.6.0 (2)
Date/Time: 2022-07-20 14:27:28.773 -0400
OS Version: macOS 11.6.6 (20G624)
Report Version: 12
Bridge OS Version: 6.5 (19P5071)
Anonymous UUID: 43EE2845-3C36-4BE5-BA08-FC796F6531A7
Time Awake Since Boot: 17 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000525252522d48
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [411]