We are on Jamf Now and I have added SAP Privileges to all the devices to allow my team to make themselves an admin. This is installed via the App Installer and added to the device Blueprint. It was working well, but I think recently it automatically updated to version 2.0 of Privileges, and now has stopped allowing users to escalate themselves to admin - everyone is stuck as a standard user.
I suspect this is because the new 2.0 upgrade needed to reinstall the Helper tool, but when it auto-updated the users were all in standard access mode. And now we are stuck with no way to change this. Is there a way to prompt Jamf to install the Helper tool so that Privileges will work again?
