Jamf Now
Device management basics
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Forum Posts

Open Enrollment & Activation Lock Bypass

I've been researching Jamf NOW as a potential MDM solutions for some Mac's we plan to buy but I've found some of the documentation contradictory. In this particular case I'm trying to determine if a device enrolled using Open Enrollment will have the...  View more

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SAP Privileges no longer working

We are on Jamf Now and I have added SAP Privileges to all the devices to allow my team to make themselves an admin. This is installed via the App Installer and added to the device Blueprint. It was working well, but I think recently it automatically ...  View more

  • 1120 Views
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Mac will not activate activation lock

Hello,Using JamfNow, I am able to enrol a Mac purchased via Apple business. (i.e. device was automatically inserted into ABM on purchase of device by Apple).I am able to use created blueprint within JamfNow to push the setup to the Mac.I have 1 issue...  View more

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Issue while installing nexthink collector on my mac

Hi All,I am trying to install nexthink collector in my Mac but ended up getting the error "the installer encountered the error that caused the installation to fail. contact the software manufacturer for assistance" . Need help with installation.  View more

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Devices unrecoverably stuck in Enrolling

Hi!I have a few devices with remote employees that started the JamfNow Enrollment process but got stuck somehow mid way through. So the profiles have already been installed from the blueprint but the Device page in JamfNow is super sparse without any...  View more

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JAMF integration with Intune help

I am setting up Device compliance through JAMF using IntuneEverything seems to work fine on the Mac. The iOS won't seem to complete the registration properly. The device shows up on the user in the in Entra, but never shows up in Intune. It shows the...  View more

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Enterprise app not found in JAMF Now

We have a public application and an enterprise application on the public App store. Both can be navigated to directly by URL, the only difference is that the public application can also be searched for by name in the app store. However, in JAMF Now, ...  View more

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Automate Icloud account and Prepopulate for Vantagepoint?

Hello, we currently distribute ipads to users and then walk them through entering Vantagepoint server info and registration. We also do the same for apple id registration. I was wondering if it is possible to automate this info using Jamf? Like for e...  View more

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Active Directory and iCloud

I need to setup a few macs on a Windows eco-system. The Macs need to be connected to Active Directory but also the AD user must not be able to sign out of a managed apple id or create a local user account to sign in with their own personal apple id. ...  View more

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Users unable to download from App Store

Hey all, got an issue that I can't find answers to. I have no restrictions on anything in ABM and JamfNow in terms of app store access. Users can log into the app store but can't download anything. What am I missing?  View more

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Apn certificates expiring help

Hi so i have APN certificates expiring with a former employee who setup our devices and I created a jamf distribution email /apple id for in the future we can renew easier and if I leave someone else will be able to renew.What happens to the devices ...  View more

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How to install a different cert for each device?

I am trying to install a different self-signed cert for each device. Is it possible to do it in JamF Now? I was able to install the same cert for all the devices through a custom profile configuration, but I want to install a unique cert for each dev...  View more

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  • 1 replies
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Apn certificates expiring help

Hi so i have APN certificates expiring with a former employee who setup our devices and I created a jamf distribution email /apple id for in the future we can renew easier and if I leave someone else will be able to renew.What happens to the devices ...  View more

  • 709 Views
  • 1 replies
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How do you keep up with iOS and MacOS updates?

looking to the community for recommendations on keeping tabs on Apple updates. My org is strict about keeping things up to the latest version within 30 days. What sites/ RSS feeds, etc do you use to track upcoming updates?  View more

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How to Force Apps to update on iPad Jamf Now

I work for an MSP and we use Jamf Now to manage a clients iPad devices. With Jamf Now we have it setup to auto update applications but we have noticed this feature will not work when the app is open. They use these iPads to access there EHR and they ...  View more

  • 712 Views
  • 0 replies
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