10.11.x Printer Issues

Kedgar
Contributor

Has anyone seen this before? Trying to deploy printers for El Capitan, and even adding printers manually, they do not show up after added. I can see printers via the CUPS admin page though.

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1 ACCEPTED SOLUTION

millersc
Valued Contributor

Do you have a printer profile? If so, your seeing this defect:

[D-004197] Printers mapped using an OS X configuration profile are not displayed in “Print and Scan” in System Preferences unless the Allow printers that connect directly to user’s computer checkbox is selected in the configuration profile.

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Kedgar
Contributor

I should add that I re-installed drivers multiple times, this happens even with generic drivers for any printer. I have reset the printing system a few times as well. And sending a test print job via cups does not function either.

millersc
Valued Contributor

Do you have a printer profile? If so, your seeing this defect:

[D-004197] Printers mapped using an OS X configuration profile are not displayed in “Print and Scan” in System Preferences unless the Allow printers that connect directly to user’s computer checkbox is selected in the configuration profile.

Kedgar
Contributor

Thanks millersc!