Jamf Nation Community

binjali · ‎06-10-2022

I want my users to acknowledge that an update to Citrix Workspace i'm pushing will potentially kick them out and lose their work.

Would it be possible to use something like

osascript -e 'tell app "System Events" to display dialog "Hello World"'

AS PART OF THE SAME POLICY that is doing the update? How do i get the message to pop up before the update fires?

YanW · ‎06-10-2022

If you don't want it to auto close, remove the "giving up after 4". It will close the message after 4 seconds and start the policy. Otherwise, it won't install until user click OK. You can increase the number.

OSASCRIPT="/usr/bin/osascript"


"$OSASCRIPT" -e 'display dialog  "Installing Citrix Workspace" buttons {"OK"} default button 1 giving up after 4'

jamf policy -event CustomEvent

binjali · ‎06-10-2022

So i can do this in the same policy and have the script happen before the install of the ,pkg? Or do I have to make a separate policy? if I have to make the install separate, how do i link the two polices?

YanW · ‎06-10-2022

We have a pop-up message policy which trigger the app installing policy. So, yes, 2 policies. The app policies are set to "Ongoing", so you need to trigger it. We don't use it that much since most of the apps update automatically.

#!/bin/sh

## Parameters for new software version
appPath="$4"		# /Applications/Microsoft\ Excel.app
appName="$5" 		# Microsoft Excel
newVersion="$6" 	# 16.55.21111400
policyTrigger="$7"	# installExcel

OSASCRIPT="/usr/bin/osascript"

## Check installed version
version=$(defaults read $appPath/Contents/Info CFBundleShortVersionString)
if [[ $version != $newVersion ]]; then 

$OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1'; killall $appName; jamf policy -event $policyTrigger

fi

exit 0

binjali · ‎06-23-2022

Well, this hasn't worked quite like I wanted it to.

I created a script, called z_distributionNotify

#!/bin/sh

## Parameters for new software version
appPath="$4"		# Path to application /Applications/Microsoft\ Excel.app
appName="$5" 		# Name of App Microsoft Excel
newVersion="$6" 	# target App Version 16.55.21111400
policyTrigger="$7"	# name of install policy to be triggeredinstallExcel

OSASCRIPT="/usr/bin/osascript"

## Check installed version
version=$(defaults read $appPath/Contents/Info CFBundleShortVersionString)
if [[ $version != $newVersion ]]; then 

$OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1'; killall $appName; jamf policy -event $policyTrigger

fi

exit 0

It is called by the policy z_update Workspace Notify. It is set to be Recurring Check-in, Once Per Computer, Automatically re-run, on next occuring check-in. it passes the following arguments into the script z_distributionNotify

z_update Workspace Notify is supposed to call the policy z_updateWorkspace2206 which installs the actual update I'm trying to install nicely. However, when z_update Workspace Notify runs, i get the following error message:

Executing Policy z_update Workspace Notify
Running script z_distributionNotify...
Script exit code: 0
Script result: 2022-06-22 16:03:21.167 defaults[9762:175867] 
The domain/default pair of (/Applications/Citrix\, Workspace.app/Contents/Info) does not exist
2022-06-22 16:03:21.449 osascript[9763:175870] -[__NSCFConstantString objectAtIndex:]: unrecognized selector sent to instance 0x7fff8be230d0
2022-06-22 16:03:21.450 osascript[9763:175870] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFConstantString objectAtIndex:]: unrecognized selector sent to instance 0x7fff8be230d0'
*** First throw call stack:
(
	0   CoreFoundation                      0x00007fff345ee4d7 __exceptionPreprocess + 250
	1   libobjc.A.dylib                     0x00007fff6ceb25bf objc_exception_throw + 48
	2   CoreFoundation                      0x00007fff3466d607 -[NSObject(NSObject) __retain_OA] + 0
	3   CoreFoundation                      0x00007fff34552d2b ___forwarding___ + 1427
	4   CoreFoundation                      0x00007fff34552708 _CF_forwarding_prep_0 + 120
	5   CoreFoundation                      0x00007fff34521ef7 CFArrayContainsValue + 197
	6   HIServices                          0x00007fff328287b9 TransformProcessType + 927
	7   osascript                           0x000000010856902c osascript + 12332
	8   HIToolbox                           0x00007fff3323c7a5 AEInteractWithUser + 53
	9   StandardAdditions                   0x000000010b12a8b9 CSDSTEXTurl_ + 5865
	10  StandardAdditions                   0x000000010b11b331 AEVTsysodlog + 85
	11  AE                                  0x00007fff358e6203 _AppleEventsCheckInAppWithBlock + 18103
	12  AE                                  0x00007fff358f5c83 AESendMessage + 2838
	13  AE                                  0x00007fff35901fb1 aeSend + 355
	14  osascript                           0x0000000108567b25 osascript + 6949
	15  AppleScript                         0x00007fff480b9fb2 _Z13ComponentSendPK6AEDescPS_ii + 485
	16  AppleScript                         0x00007fff480cbb7a _ZN15TUASApplication4SendEP25TStackFrame_UASRemoteSendP6AEDescS3_hhh + 2332
	17  AppleScript                         0x00007fff480ec917 _Z13UASRemoteSendhhhhhPh + 548
	18  AppleScript                         0x00007fff480c4e60 _Z13UASActor_Sendhhh + 383
	19  AppleScript                         0x00007fff480f8072 _Z13UASValue_Sendhh14TUASClassIndexh + 326
	20  AppleScript                         0x00007fff480cfc69 _Z11UASExecute1v + 288
	21  AppleScript                         0x00007fff480a3796 _Z14ASExecuteEventPK6AEDescjiPj + 614
	22  AppleScript                         0x00007fff4809c5e1 AppleScriptComponent + 1677
	23  AppleScript                         0x00007fff480b584b _ZN12AGenericCall8DelegateEP23ComponentInstanceRecord + 37
	24  AppleScript                         0x00007fff480b5811 _ZN15AGenericManager13HandleOSACallEP19ComponentParameters + 57
	25  AppleScript                         0x00007fff480b4dfc GenericComponent + 156
	26  OpenScripting                       0x00007fff3347f3e2 OSAExecuteEvent + 50
	27  osascript                           0x00000001085685bd osascript + 9661
	28  libdyld.dylib                       0x00007fff6e05acc9 start + 1
	29  ???                                 0x0000000000000003 0x0 + 3
)
libc++abi.dylib: terminating with uncaught exception of type NSException
/Library/Application Support/JAMF/tmp/z_distributionNotify: line 17:  9763 Abort trap: 6           $OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1'
No matching processes were found
Checking for policies triggered by "z_updateWorkspace2206" for user "jssaccount"...
No policies were found for the "z_updateWorkspace2206" trigger.

i'm less concerned about the popup message not working. I need to know why my notify script isn't finding my update script. Someone please help

binjali · ‎06-23-2022

I created a notifyScript , a notifyPolicy, and a updatePolicy.

notifyPolicy is set to enabled, recurring check-in, automatically rerun, on next.

notifyPolicy passes the name updatePolicy into notifyScript

notifyScript uses updatePolicy name as a custom event trigger to call update Policy

When notifyPolicy runs, i get the following:

"No policies were found for the "updatePolicy" trigger.

Where am i going wrong?

Jamf Nation Community

Adding an acknowledgement window trigger before starting an install by policy