Adobe Creative Suite Cleaner Tool...does it blend?

[donmontalvo]

Has anyone tested invoking this tool via command line?

http://www.adobe.com/support/contact/cscleanertool.html

From page 9, if we want to do a complete removal we should be able to do this:

sudo /Volumes/Adobe Creative Suite Cleaner Tool/Adobe Creative Suite Cleaner Tool.app/Contents/MacOS/Adobe Creative Suite Cleaner Tool --removeAll=CS4

Apologies in advance, we will eventually test this, but we wondered if this actually works (in your experience) or if it's more Adobe-smoke?

TIA
Don

[franton · Accepted solution]

For the record: Every version of this tool i've ever used has always left files behind. That includes the hidden ones the Adobe installer leaves in your home directory folders.

[donmontalvo]

Yep, unfortunately Apple doesn't offer package management, so the term "uninstaller" doesn't really exist in OS X. So every script provided by Adobe is a hack. ;)

http://en.wikipedia.org/wiki/Package_management_system

[Bartoo]

Speaking of the cleaner tool - I'm probably doing something bone-headed here, but I can't actually get the thing to run in silent mode- Running:

sudo /Volumes/Adobe Creative Suite Cleaner Tool/Adobe Creative Suite Cleaner Tool.app/Contents/MacOS/Adobe Creative Suite Cleaner Tool --removeAll=CS5

just launches the app in UI mode and:

sudo <Path to Adobe Creative Suite Cleaner Tool.app>/Contents/MacOS/Adobe Creative Suite Cleaner Tool --createCleanup={Absolute path to folder to create xml}

spits out "Command not found"
And manually generating a cleanup.xml file does not seem to work...

[mike_pinto]

I've been pulling my hair out trying to get an AAMEE package working. If I run this cleanup tool manually then the policy runs with no errors. If I run it silently using the generated xml file then it doesn't:

installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)

After running it silently I even opened it back up to check that nothing was available to remove and it is in fact empty. I still have the option to clean all and it appears to do something even though nothing is listed. If I do this then the policy will run.

Anyone have any idea's?

[donmontalvo]

Have you tried posting to the AAMEE forum?

http://blogs.adobe.com/oobe/2012/06/announcing-the-enterprise-deployment-forum.html

[dvasquez]

I have had no luck getting the command and cleaner to run silently. It aways opens a UI. Damn Adobe....

I can get it to work from and executed script but no silent results.

[Caist]

Any luck on getting this to run silently?

Thanks!

[Chris_Hafner]

Sorry, only seeing this now. I use their packaged uninstaller and then a script to remove all the crap that their "cleaner" leaves behind. In any event, I load their cleaner tool into the "shared" user folder. I could use tmp or whatever, but I figured this particular item should "live" on any computer running said adobe suite. Then, I run

/Users/Shared/Adobe Creative Suite Cleaner Tool.app/Contents/MacOS/Adobe Creative Suite Cleaner Tool --removeAll=CS5-CS5.5

followed by a script that removes any fun leftovers (rm -rf). The example above is from the CS 5.5 suite. FYI.

[Josh_A1]

I spent a long time playing around with this cleaner a few days ago. I wanted to use it to remove a certain app from CS6 that we have limited licences for. I tried following the instructions on Adobe's site about creating an XML and editing that to suit, however I could never get the silly thing to run silently like others above mentioned.

In the end I gave up and simply indexed the separate installer we have and then scripted removal of left over files.

[Chris_Hafner]

I like it. We only had a few CS6 installs. We went right from 5.5 to CC. Glad you got that sorted out!

[sean]

Inside the binary you'll see:

ERROR: This version of cleaner tool supports silent mode only for CS3, CS4 or CS5-CS5.5 products. Falling back to UI mode.