App no longer available for deployment

New Contributor II

Good morning,

Yesterday I noticed that a new iPad that was issued did not download a custom app. When we looked in JAMF under Mobile Device Apps and went to the app, there was a warning message that said, "This app was removed from tthe App Store. It is no longer available for deployment. The app as auttomatically removed from Self Service." I reached out to the vendor that created this app for us and they confirmed they did not remove the app from the store.

Is anybody else seeing this issue?


Contributor III

You can check it by trying to view the app page on the app store, but i suspect its been removed. If the app is restored the JSS will pick it up again.

New Contributor II

We just reached out to JAMF support and they have seen this happen before. They have a workaround they need to apply

New Contributor

Hey, is there an update to this? this just happened to me