Apple Configurator and Prestage Enrollment

[georgel]

I have added some iPads to DEP using Apple Configurator.

The ipads have been enrolled to the JSS and i can see them when i sign into Apple School Manager.

But when i create a PreStage Enrollement there are no devices in the scope?

[chriscollins · Accepted solution]

So, my guess is that your prestage enrollment entry is assigned to your primary mdm token and the iPads are still in the default mdm server/token it dumps iOS devices added to DEP by Apple Configurator.

But since I can’t see your setup instead of troubleshooting your setup unseen I’ll describe my own basic workflow for this.

In apple configurator the blueprint I use will add the device to DEP but I have it set not enroll the device into MDM.

I apply the blueprint to the devices, they wipe and restore, add to DEP, and then wait at the setup assistant.

I go into Apple Business Manager, I see that the devices are now in the default “Added by apple configurator” or whatever it’s specifically named MDM server/token, grab the device serial numbers, and then re-assign them in ABM to our actual default MDM sever/token that all new iOS devices added directly by vendors are assigned to by default.

When I’m in a hurry I will then go into the DEP section in the JSS settings and force a refresh. The devices then show up under the scoping section for our primary prestage that is set to use the default MDM token.

I then run through the iOS setup assistant to complete enrollment and deploy.

[georgel]

@chriscollins You legend, thank you. Just needed to reassign them to out MDM server.