Apple ID needing again

LaSagesse
New Contributor III

Hi all,

My students have just download the last iOS, now when they download apps from self service, they need an Apple ID... Do you have the same problem ?

With the "older" iOS i don't have this problem.... (I use JSS 9.92 - select VPP devices assignement - self servie is install automatically - but not now because it need Apple ID...)

Thanks !

1 ACCEPTED SOLUTION

cpdecker
Contributor III

JSS 9.92 doesn't support device-based licensing for iOS 10. We are upgrading to JSS 9.96 to hopefully fix this issue. Will let you know how it goes!

View solution in original post

7 REPLIES 7

cpdecker
Contributor III

JSS 9.92 doesn't support device-based licensing for iOS 10. We are upgrading to JSS 9.96 to hopefully fix this issue. Will let you know how it goes!

LaSagesse
New Contributor III

Thanks for your answer, i will upgrade JSS soon !

jouwstrab
New Contributor III

So far so good here. JSS 9.96 with a mixture of 9.3.X and 10.0.1 devices. Device based assignments are working as expected!

LaSagesse
New Contributor III

Thanks cpdecker ! it's work

murph
New Contributor III

I had a freshly setup iPad on 10.0.1 and JSS 9.96 yesterday keep prompting for Apple ID / password. It appeared that one of the apps didn't get licenses properly or something.

Never had that issue on iOS 9.3.x

cpdecker
Contributor III

9.96 is allowing us to use device-based licensing on 10.0.1 as well.

@smurphyusd346 , if this was a brand new iPad, or if the iPad was very recently on an iOS version that didn't support device-based licensing, I think it will still take the JSS a few minutes to allocate a license for that device. That has been my experience at least.

murph
New Contributor III

@cpdecker It was a device that I've already used on Device-based licensing.