Apple TV Profile Instillation Fail - "Invalid Profile [MCInstallationErrorDomain - 0xFA1 (4001)]

wesofficial
New Contributor

Hey there jamf Nation,

I'm attempting to enroll some 4th Generation Apple TV's. I've created a enrollment profile for our site and downloaded both that profile and the trust profile. I've also supervised the Apple TV that I'm attempting to enroll. The Apple TV is attached to our network over ethernet and has a direct connection to the JSS.a549573a0850486c9f879787db0fb816

When I add the profiles to the Apple TV in Apple Configurator 2 it takes the trust profile just fine but errors out on the enrollment profile (screenshot attached). I've tried installing this using a Blueprint and by just adding the profile manually as well and I get the same error. Haven't been able to find much info on this so I thought I would reach out and see if anyone else knows what's up with this.

2 REPLIES 2

wesofficial
New Contributor

To add a bit more context to this thread:

The Apple TV is showing up in our JSS but doesn't have a name, it's a bit weird to say the least.

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SDDC
New Contributor

I have 2 iPad Airs that are having the exact same error and show up in JSS the same way. I have other iPads that work just fine. Have you found a resolution to this?