Apple TV unable to signin

smc_helpdesk
New Contributor

This is more a PSA than wanting help. I've just had a user come up who was unable to sign into her Apple ID in the new Apple TV app.

The "Account" menu wasn't visable in the tool bar, upon looking at the app's preferences under restrictions I found disable "purchasing or subscribing" was ticked and greyed out.

To allow purchasing and subricing in Jamf you need to ALLOW Apple Music in a restriction profile. Jamf haven't updated the UI to include Apple TV in the wording.

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