Black Desktop Background Covering the Set Image

Gabbycockerell
New Contributor

For this MacBook Air (that is managed via Jamf Pro), when you change the background image, you can see it change in the menu bar but the rest of the desktop image is black. Almost like the black screen is layering over the image (but the desktop icons are still fully visible). When you go to Mission Control to see all the open tabs, then you can see the desktop image, but only then. I made sure the configuration profile in Jamf allows changing of the desktop image in the restrictions payload and we also tried deleting the .db file in ~/library/application support/dock and restarting but it just generated again. We are trying to avoid resetting NVRAM if possible, so if there are other suggestions, it is much appreciated! The device is also running on Ventura.

Thanks!

~Gabby

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