Box Drive smart group not populating with correct results

tcandela
Valued Contributor II

I created a smart group for finding computers that have Box drive installed. the application title is Box.app. The results of the smartgroup are finding 19 macs, but only 2 have it actually installed. I go through each resulting computer in the smartgroup and check it's list of installed applications. Only 2 of the 19 have Box.app installed. I moved my test macs box.app to the trash and did a recon, and the smartgroup went down from 19 to 18.

anyone else have a similar issue?

Application Title HAS Box.app



I also have a smartgroup for Box Sync, the application title is Box Sync.app and this is populating correctly.

Application Title HAS Box Sync.app

1 ACCEPTED SOLUTION

tcandela
Valued Contributor II

looks like changing the OPERATOR from HAS to IS resolves the issue and gives me the correct results.

i have a bunch of other smartgroups that use HAS, not sure why this particular smartgroup gives wrong results with HAS

View solution in original post

1 REPLY 1

tcandela
Valued Contributor II

looks like changing the OPERATOR from HAS to IS resolves the issue and gives me the correct results.

i have a bunch of other smartgroups that use HAS, not sure why this particular smartgroup gives wrong results with HAS