Can't mount distribution point

glasgowclyde
New Contributor III

Good Morning,

I have dug through the forums without a definitive answer to this, but has anyone came across a new solution?

As of last week, I haven't been able to execute policies due to this error.

Weare on version: 10.5.0-t1527689731

Thank you

5 REPLIES 5

glasgowclyde
New Contributor III

No-one?

mark_mahabir
Valued Contributor

Are you using an SMB DP? Are you able to switch to an HTTPS based DP instead?

Did you try any suggestions in this thread?

Hugonaut
Valued Contributor II

This has happened to us a few times. I literally remap everything

The following is what I have done to resolve.

  • confirm your Share Repo is in the right spot on your JSS Server, also, right click & get info / check sharing permissions

  • Check Read Writes Accounts on your JSS Web interface, Make sure they match the Servers R/W Accounts.

  • Go to JSS Server

  • System Prefs -> Sharing -> File Sharing -> SharedRepoFolder ---- Remove it
  • Go to R/W users and reset the password
  • Add share back to File sharing & add the users again

  • On JSS Web interface (Settings->ServerInfrastructure->File Share Distribution Points)

  • Make sure Server url is correct & set to Master Distribution Point
  • Add the users and new password again
  • Make sure share name is correct, AFP, Port 548 (SMB is blocked by every firewall) -- Double Check Everything

-- Boot server

if all else fails, make a totally new file share distribution point on your JSS Web interface & remap everything on the server & web interface again. (again make sure to set as master distribution point)

IF THAT FAILS - make a jamf support ticket haha

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glasgowclyde
New Contributor III

Thank you very much Hugonaut! Reading through now :)

kerouak
Valued Contributor

more info required...

Server OS?
SMB or AFP share?

seriously, are you running 10.5??

cheers