Can't upload Microsoft Office BusinessPro Installer

SteveSOE
New Contributor III

When I try to upload Microsoft Office BusinessPro installer it gets to 99% and then hangs. I don't seem to have any issue with any other packages, just this one. I tried leaving overnight on one attempt and it was still on 99% in the morning.

Screen Shot 2022-11-17 at 9.44.52 am.png

Microsoft_Office_16.67.22111300_BusinessPro_Installer.pkg 

I had the same issue last month with the previous released package. (sourced from https://macadmins.software)

I've tried this from our work network and from home and have the same issue. Also tried redownloading the package a couple of times. Even tried renaming it. Still the same issue.

Oddly enough, a colleague of mine was able to upload without any issue.

 

4 REPLIES 4

karthikeyan_mac
Valued Contributor

@SteveSOE If you are using Jamf Cloud DP, rename the pkg file to be short and give a try. Sometime long package name with special characters causes issue with DP.

Thanks.

SteveSOE
New Contributor III

I've already given that a go and I had the same result :-(

SteveSOE
New Contributor III

I've already given that a go, no luck unfortunately :-(

YanW
Contributor III

Ever consider using script to download or must be package?