cannot create home folder (or something)

Not applicable

I have one of the computers that was used by a teacher, which had been imaged by casper. So now a new teacher is getting it, and we're having issues. It's the computer and not the image, as it works fine on 200 other teacher machines. We imaged this with this years image, then created the mobile account for her. it gave us an error of

Unable to Create Mobile Account. There was an problem while creating or accessing /Users/stephaniebrandyberry

There IS that correct home folder on the server, and the login and password are correct. So we reimaged it, same thing. So we tried to add a different person's account. Same error, but with the new users name instead of Stephs.

This leads em to think it is soemthing jamf/casper has in the bootROM that it won't change. So, I took out a ram stick, breaking the firmware password, and put it into target mode and zero'd out the drive, then imaged it again. No go. I'm ready to throw it on the floor.

Any ideas?

Melinda Garrelts
LHS Technology

5 REPLIES 5

nessts
Valued Contributor II

are you using mobile accounts?
it sounds like its trying to create the home locally?
do you have an admin user you can login with?
if so run dscl and read the user information and see what its setting for home directories in there.
AD/OD?

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Todd Ness
Technology Consultant/Non-Windows Services
Americas Regional Delivery Engineering
HP Enterprise Services

tlarkin
Honored Contributor

If this is a network folder this is how I would trouble shoot it:

1 - verify permissions and ownership on server are good
2 - ensure you are issued a proper kerberos ticket
3 - try unbinding and rebinding the client.

SeanA
Contributor III

Melinda,

I agree with you that it sounds like the computer.

In my experience, I came across that problem on a two-partition hard drive
(OS on one partition, Users directory on 2nd partition) and the 2nd
partition did not mount or was damaged in some way. This may not be cause
of the problem in your case, but it seems that the Users folder (or
wherever the Users folder is located) is damaged in some way.

Sean
~~~~~~~~~
Sean Alexander
Desktop Analyst
Macintosh Services Delivery
Lockheed Martin - Enterprise Business Services
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nessts
Valued Contributor II

do check MCX stuff though, if it is messed up for a user, it will bite you, MCX can be set at the computer level as well, it might be saying create local account, or use network account etc.

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Todd Ness
Technology Consultant/Non-Windows Services
Americas Regional Delivery Engineering
HP Enterprise Services

sean
Valued Contributor

+1 for number 3. Unbind then bind?

Sean